Soundcore Omdömen 556

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My projector arrived in perfect condition and works flawlessly. It has amazing bright colours from the triple lasers and the wireless surround speakers are fantastic. The fact I got a free Battery Po... Se mer

Betygsatt 5 av 5 stjärnor

Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... Se mer

Betygsatt 5 av 5 stjärnor

Purchase was quick and simple. Wished you had more loyalty program. Product i am not that happy because its not keeping my expectations after few days but customer service, is exemplary. Defnitely ro... Se mer

Betygsatt 5 av 5 stjärnor

Delivered promptly. Sound quality great. Battery life exceeds expectations. The letdown is not being able to download user manual from website and the QR code on packaging doesn't work.

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

556 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quality sound

Purchase was good. Received on time. Sound Quality is great. Unfortunately my ears hurt after some time. So it is not for prolonged usage.

6 december 2025
Betygsatt 1 av 5 stjärnor

Slowest Refund Process Ever

I cancelled my order and delivery was refused, so they said they' d issue a refund. Then a few days later I had to confirm I still wanted a refund, then a few days after that confirm my email address, now they're wishing me the best of luck and telling me its still being processed. If their products are anything like their refund process I would acoid them.

10 december 2025
Omdöme utan inbjudan
Logotyp för Soundcore

Svar från Soundcore

We sincerely apologize for the frustration and inconvenience you’ve experienced. We have escalated your case to our finance team and will prioritize your refund to ensure it is processed as quickly as possible. Thank you for your patience and understanding.

Betygsatt 1 av 5 stjärnor

I had high hopes for these headphones

I had high hopes for these headphones, but unfortunately they did not deliver on the sound quality or the noise cancelling.
I think the biggest issue is the bud itself that goes in the ear is very short and it barely sits just inside my ear. So it doesn’t matter how much you push it in it just sits on the edge of the ear, I tried all the different size rubbers for it but none of them made a difference.
So for me at least you get a lot of external noise and the noise cancelling wasn’t very good.

3 december 2025
Logotyp för Soundcore

Svar från Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Betygsatt 5 av 5 stjärnor

come direct to Soundcore quality and value

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up.
Soundcore products are brilliant value, with quality sound and solid build. I have many items for use outside when working and they are excellent.

26 november 2025
Betygsatt 5 av 5 stjärnor

Great earphones

I ordered my earphones a was able to get quite a good deal on them. They arrived promptly, and although the box was damaged, there was no internal damage. My p20i earphones work amazingly and almost never run out of charge. However, they are not the best for playing music, and they do not have much range.

23 november 2025
Betygsatt 5 av 5 stjärnor

Brilliant set of ear buds

Brilliant set of ear buds, best ones I have bought the quality of superb, I use mine for sleeping and they are so comfortable on the ear when sleeping. Noise cancelling is excellent and the app is great.

1 december 2025
Betygsatt 1 av 5 stjärnor

Fed up with poor battery and poor sound…

Fed up with poor battery and poor sound quality in one ear bud

24 juli 2025
Logotyp för Soundcore

Svar från Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Betygsatt 1 av 5 stjärnor

The speaker was not delivered

The speaker was not delivered. Till now I have no sign of where is it, however the courier has flagged it as delivered. Totally unreliable!

27 november 2025
Logotyp för Soundcore

Svar från Soundcore

We’re very sorry to hear about this issue. We have escalated your case to our management team and will treat it with the highest priority to ensure it is resolved as quickly as possible. Thank you for your patience—we will update you shortly.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer