Ms Yusri was very friendly and helpful. She had patiently guided us whenever we were confused or struggled to understand the process of booking the unit. Thanks to her, I have managed to book an accom... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I used uhomes to book my accommodation in Liverpool, and it made the process much easier. Since there are many options, it can take a lot of time to compare details, but the app presents everything c... Se mer
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I have experienced excellent service from uhomes. I’m very grateful to Jocely, who assisted me throughout this process. She is incredible, respectful and very kind. She answered all the questions I ha... Se mer
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This was my first time booking an accommodation, I was very excited but was also extremely nervous. My agent, Ms.Natt was incredibly helpful through the entire process. She was patient and always answ... Se mer
Företagsinformation
Skrivet av företaget
Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.
Kontaktuppgifter
Uhomes London, Congress House, 23-28 Great Russell Street, London, WC1B 3, WC1A 1DE, London, Storbritannien
- +44 207 631 5139
- support@uhomes.com
- uhomes.com
4,9
Utmärkt
2 tn omdömen
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This company is very helpful.
This company makes me easier to get information about the availability of the rooms those I want to book.
6 mars 2026
Svar från uhomes.com
Hello Muhammad,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Positive Experience with Andrea from UHomes
Andrea is my UHomes Agent and she has been really reliable through out my entire process of booking. She patiently answered all of my questions and solved all of my problems. I would definitely recommend Andrea to my friends who are seeking to book for accomodation!
25 februari 2026
Svar från uhomes.com
Hello Alze,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
This company is utterly useless.
This company is completely useless. My move-in date was supposed to be March 1st, yet I still haven’t been able to pay the first month’s rent due to their dysfunctional system.
The website directs you to their app to make payment, but when you open the app everything is written in Chinese, meaning I have to constantly rely on Google Translate just to navigate it. After struggling through the process and uploading all the required documents, the system then asks for an ID number that does not accept any of the identification I have. On top of that, the address section does not allow UK addresses and only provides regions in China as options.
I have called their support line every day this week and the only response I receive is to contact our assigned consultant, Ujwal. Unfortunately, the consultant lives in India, which means he is not reachable during normal UK working hours. When we do email him, he simply redirects us to another email address in China. We have also tried contacting him via WhatsApp, but those messages are ignored.
The entire system is appalling and has left me unable to move into the accommodation I’m trying to rent. As a result, I’ve had to spend additional money on Airbnbs while waiting for this to be resolved.
I would absolutely not recommend this company to anyone.
6 mars 2026
Omdöme utan inbjudan
Svar från uhomes.com
Hello Ziqing,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Good service
6 mars 2026
Svar från uhomes.com
Hello Truong,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
I have quite nice experience
I have quite nice experience, i got room and the person dealing with me Priscilla she was very helpfull
4 mars 2026
Svar från uhomes.com
Hello Ammar,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Honest review
To be honest, not everything is nice and as glory as people might expect. And this get very tricky for a first-time customer like me to rent a student accommodation, but the only thing that is always be perfect and excellent is my agency Thu Hien. She is very, how do I say, very cute, lovely, she take care everything, answer my question quickly, and handle all the work for me, even some of the work that I believe not her responsibility. That's how she worked professional, professional, and extra professional. I need to emphasize that three times just to make sure you got it =)))
3 mars 2026
Svar från uhomes.com
Hello Thanh,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Fast response times and very helpful…
Fast response times and very helpful communication. Highly recommend!
3 mars 2026
Svar från uhomes.com
Hello Callum,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
REVIEW FOR UHOMES SERVICE
My supporter Ms. Quynh Trang is very freindly and helpful, She guides me carefully and in details for all things. I think if u are a newbie, u should try uhomes for finding good places to u.
4 mars 2026
Svar från uhomes.com
Hello Thao,
Thank you for taking time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Svar från uhomes.com
Hello Manpreet,
Thank you for taking time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Svar från uhomes.com
Hello Tri,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Svar från uhomes.com
Hello Cindy,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
He offered me a very good service and…
He offered me a very good service and is a nice experience.
3 mars 2026
Svar från uhomes.com
Hello Yihong,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Svar från uhomes.com
Hello Yi,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Very good and friendly 😊
3 mars 2026
Svar från uhomes.com
Hello Coco,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
The service is perfect
The service is perfect. Their consultant is very supportive. Highly recommend to using this service!
13 september 2025
Svar från uhomes.com
Hello Hannah,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Super fast response
Super fast response, my apartment is great. The price is reasonable and looks the same as in the image or video
23 februari 2026
Svar från uhomes.com
Hello Trung,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Irene was really patient and nice
2 mars 2026
Svar från uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
I’m really grateful to Andrea
I’m really grateful to Andrea for helping me find such a nice place to stay in KL for my university studies. She was patient, responsive, and took the time to understand what I was looking for — especially my budget and preferred location.
The whole process was smooth and stress-free, and she made sure to answer all my questions clearly. Thanks to her, I managed to secure a comfortable place that feels safe and suitable for student life.
Highly recommend Andrea if you’re looking for someone reliable and helpful to assist you in finding accommodation!
2 mars 2026
Svar från uhomes.com
Hello Alaina,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Irene was really patient and nice
2 mars 2026
Svar från uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.