Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
- Medlemsbank
- Billån och finansiering
- Ekonomisk rådgivning
- Finansiellt institut
- Investeringstjänst
- Finansbolag
Skrivet av företaget
Founded in 1951 in UCLA's Royce Hall by University employees, University Credit Union (UCU) is a financial cooperative dedicated to giving the university community a financial advantage. Our story has spread exponentially to other higher education institutions since then, and continues to grow. As a not-for-profit co-op, our commitment is to our members, not stockholders. This enables us to focus on the long-term strength of our business, while remaining true to our purpose. We're able to provide members a lifetime of guidance and support, built on trust and shared values. Federally insured by NCUA. Equal Housing Lender.
Kontaktuppgifter
1500 S. Sepulveda Blvd, 90025, Los Angeles, USA
- 8008284510
- ucucares@ucu.org
- ucu.org
Awesome credit union that cares about their members
As someone closely connected to University Credit Union, I’ve had the chance to see firsthand what makes this organization special. There’s a clear commitment to putting people first, and that’s something you can feel at every level.
The culture here is built around doing the right thing for members. It’s not just about products or policies, but about genuinely caring for the financial well-being of the community. That mindset shapes the experience in a way that feels personal, consistent, and trustworthy.
28 maj 2025
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A Credit Union Worth Applauding
I’ve followed University Credit Union for over five years, and I’m consistently impressed by the organization they’re building. It’s led by good people who genuinely care—not just about banking, but about their members, their communities, and doing things the right way.
UCU strikes a rare balance: modern, accessible digital tools paired with a human-first approach that actually feels personal. You can sense the purpose behind their work, and the pride they take in getting it right.
This is what financial services should look like.
29 april 2025
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Incredible People & Amazing Credit Union
Amazing credit union to work with!
9 april 2025
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As both an employee and a member
As both an employee and a member, I’ve had the unique opportunity to experience University Credit Union from both sides—and I can confidently say I’m proud to be part of an organization that genuinely prioritizes its members.
1 april 2025
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open an account at your risk
If you are looking to open an account with a credit union, University Credit Union is not what you are looking for. Most of the customer services staff are as incompetent as a 5 year old. And that is been generous. I don't want to waste time with long reviews, so here's the overall problem with this place. Employees lack knowledge and motivation to help customers. They contradict each other and sometimes provide wrong information. In my case the last instance of interaction with UCU (not my first negative experience with UCU) left me stranded in an unknown place, with no money for gas or food in a rural area of Northern California. Don't recall the last time I felt so many emotions at the same time. Have an appointment with a lawyer to go over the situation I had to live as a result of the wrong information I was given by a UCU employee. Even wrote a letter to UCU CEO a few days back and haven't received even an acknowledgement of receipt of my letter. Don't waste your time. Do your due diligence before opening an account at UCU.
3 juli 2024
Omdöme utan inbjudan
Svar från University Credit Union
Thank you for sharing your experience with us. At University Credit Union, we take great pride in providing top-tier member support, and we sincerely regret that your recent interactions did not meet your expectations. We understand how frustrating and difficult it can be when things don’t go as expected, especially when it impacts your financial security and peace of mind.
Our team is dedicated to delivering knowledgeable, professional, and reliable service. We continuously invest in training to ensure our staff can assist members effectively. However, we recognize that there are times when we may fall short, and we truly appreciate the opportunity to address any concerns.
We would love the chance to make this right and better understand your experience. Please reach out to ucucares@ucu.org so we can personally assist you and work toward a resolution. Your trust is important to us, and we are committed to doing everything we can to support our members.
Kind regards,
Team UCU
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.