Apart from some problems with the online signature of the final form (resolved by you), everything was straightforward. This contrasted massively with my experience of a competitor who pestered me (a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Se mer
Företaget har svarat
My account manager Kabeer was very helpful in finding two energy providers (gas and electricity), for the best price that the company I work for needed to pay. He rang and emailed me to give the info... Se mer
Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Kontaktuppgifter
40 Regent Road, LE1 6YJ, Leicester, Storbritannien
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4,6
Utmärkt
443 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från UCR Consultants
We’re delighted to hear you found the process proactive and smooth — that’s exactly what we aim to deliver for every client. We appreciate you taking the time to share your experience.
Best wishes from the UCR team
Svar från UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
i am still waiting for an urgent call…
i am still waiting for an urgent call back re my new contract
10 februari 2026
Svar från UCR Consultants
We have called and the agent has spoken to you, hope the call was to your satisfaction. If you can kindly update your review.
Best wishes from the UCR team
Kyle Palmer was excellent
Kyle Palmer was excellent really friendly professional and committed to getting us the best prices he could.
I would highly recommend.
11 februari 2026
Omdöme utan inbjudan
Svar från UCR Consultants
Thanks for leaving us a Five star review and pleased that Kyle has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Svar från UCR Consultants
We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.
We truly appreciate your support.
Best wishes from the UCR team!
Research of all alternative options…
Research of all alternative options considered before presenting to client for choice
10 februari 2026
Svar från UCR Consultants
Thank you for your 5 star review!
Best wishes from the UCR team!
Always honest and transparent
Always honest and transparent, got me the best deal changing my electricity provider for my business. Simple and straightforward,
10 februari 2026
Svar från UCR Consultants
We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.
We truly appreciate your support.
Best wishes from the UCR team!
Do your research.
Firstly, I cannot say for sure that this company will, or will not, save you money on your electricity. But from my experience I would be very wary.
Got a phone call while driving in the car, in which they said they were "YU Energy', with whom my current deal runs out in twelve months. "Did you get our email regarding qualification for our zero standing (daily) charge?". I asked them to call later when I would be back in the office.
Later that day I got a phone call from a very (too) friendly chap who told me that he "was from You Energy" and had "Great News, he could reduce my monthly bills". "Had I received their Email?". I had, so I brought it up on my screen, and it certainly looked like it was from You Energy".
Warning sign 1 - "Can I remind him what was the value of my last bill?".
Warning sign 2, once I had told him the value of ny bill - "We can cut your bill from around £1100/month to around £450". Wow! Didn't realise that electricity bills had come down, especially through the floor.
Warning sign 3, when I told him I had two meters and he said "Let me call you back after I speak to my manager, we might be able to bring the figure down even more.
In the meantime I check out TrustPilot, and to be fair, it's a pretty good rating with lots of positives. However, the 1 start ratings look genuine and make me nervous.
So I check out the email which has a contract starting twelve months from now, for a three year deal. Sure enough, my daily charge has gone down from £1.59 to £0, a saving of about £50 per month. However my unit charge has gone from 22p to 28p, an increase of £214 if applied to last month's bill. I'll leave you to do the maths.
When I get the call back, I ask the obvious question.
'Oh! Can you leave that with me for five minutes and I'll call you back?"
48 hours later, no call back.
As I said, maybe they can save you money, this is just my experience. Oh, and one other thing. Their commission was 10 x higher than my existing broker.
28 januari 2026
Omdöme utan inbjudan
Svar från UCR Consultants
We take all feedback seriously. However, after a thorough review of our records, we cannot identify any customer account, contracted agreement, or formal live proposal matching the details described in this review.
We categorically do not misrepresent ourselves as any other supplier, including YU Energy. Any suggestion that we would impersonate another energy provider is entirely untrue and not reflective of how we operate. Such allegations are serious and unsupported.
The pricing example quoted in this review also appears selective and incomplete. Energy contracts are structured around total annual cost, consumption profile, contract start date, and wholesale market conditions — not isolated elements such as standing charge or unit rate in isolation. It is misleading to present partial figures without full context.
Furthermore, the reviewer states they cannot confirm whether we would have saved them money and acknowledges that no agreement was entered into. Publishing speculative claims without having become a customer, while making serious accusations, raises concerns about the legitimacy and intent of this review.
If the reviewer is genuine, we invite them to contact us directly with verifiable business details so we can investigate the call recordings and correspondence referenced. Without this information, we are unable to validate the claims made.
We will also be formally raising this matter with Trustpilot for review, as we believe this post may breach their guidelines regarding authenticity and competitor interference.
We remain committed to transparent, compliant, and professional conduct at all times.
Best wishes from the UCR team!
Svar från UCR Consultants
Thanks for leaving us a Five star review and pleased that Kabeer has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Maya is helpful person and always finds…
Maya is helpful person and always finds a good deal
15 januari 2026
Svar från UCR Consultants
Thanks for leaving us a Five star review and pleased that Maya has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Danyal has helped me over a number of…
Danyal has helped me over a number of years now and always gets me a great deal.
15 januari 2026
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Helpful and sorted.
15 januari 2026
Svar från UCR Consultants
Thanks for leaving us a review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Triennial Review of Church Heating Costs
Though it meant having to act speedily under executive powers Jessica's survey of the market means we now have one of our major costs locked in for 2027 to 2030 at a saving on our recurrent expenditure of c. £850 per year. That security justifies jumping early in this case in a volatile market
15 januari 2026
Svar från UCR Consultants
Thanks for leaving us a four star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Very efficient and friendly
Very efficient and friendly a completely easy transition to another electricity supplier. I found Jessica personable and knowledgeable.
15 januari 2026
Svar från UCR Consultants
Thanks for leaving us a five star review and pleased that Jessica has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
UCR for our business needs.
Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises .
Jessica not only secures us great prices but more importantly to us she is excellent at helping us sort out our different meter needs and keeping us organised . She is only a call or email away and deals with our enquiries promptly with a friendly approachable manner .
16 december 2025
Omdöme utan inbjudan
Svar från UCR Consultants
Thanks for your wonderful review - we will make sure Jessica knows!
Easy renewal. Dipti from UCR took me through the…
Dipti from UCR took me through the options and recommended one which I was happy to accept. The signing up process was painless
11 december 2025
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Saved a lot of time on the phone
Saved a lot of time on the phone, very efficient, Saved a lot of money, thanks
5 december 2025
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
TIMLEY REMINDERS AND FORWARD PLANNING
5 december 2025
Svar från UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.