Ubuy South Africa Omdömen 202

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Se mer

Företaget har svarat

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

202 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(202)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Boots are of very very very cheap…

Boots are of very very very cheap quality, colour is not exact ( more to orange that the red dipicted)

30 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.

Thanks & Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Quick and easy order

Quick and easy order and prompt follow up from support team when there was a hiccup with one of the items on the order!

27 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Best Regards,
Team Ubuy

Betygsatt 2 av 5 stjärnor

Normally the service is stellar but...

Normally the service is stellar but this time I don't know what happened. Ordered 2 items, 1 came back out of stock the next day the other one was Lost in Transit then when I requested a reorder it was out of stock. Not the best experience and the bank charges hurt

16 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.

We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Speedy delivery

I love how overseas purchasing now have become easier and with faster delivery through UBuy! I love using the app and getting tracking updates! I have used it a few times now and has never been disappointed. Definitely recommend. :)

9 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa


Hello,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.

We hope to see you again soon!

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Yet again

Yet again, another great Ubuy experience with this Team.

9 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Eveything was so easy to order

Eveything was so easy to order, website very user friendly. Very quick feedback.it is a pleasure to buy from you. Thank you.

7 maj 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!

Best Regards,
Team Ubuy

Betygsatt 1 av 5 stjärnor

late delivery with no communication

terribly disappointed in the service and delivery received from an order which i was so excited to about. order confirmation stated 3rd May delivery. Ubuy did not contact me to advise that order had not yet left USA ( today being 3rd May ). i had to call the call centre to find this out. i only ordered these items because of the delivery date confirmation - needed them by latest 5th May.

3 maj 2022
Omdöme utan inbjudan
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

great !

great ! fast delivery !

18 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi ,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Excellent I was so happy

It was a very good experience..5/5

14 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you for your review. We will share this with the team to let them know how we are doing.

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Excellent service.

13 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

Betygsatt 1 av 5 stjärnor

Tracking of item is terrible

Tracking of item is terrible. You do not see any progress

12 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We have checked the details: your recent order is on the way to our warehouse from the seller. You will get the tracking details in your email once the shipment shall depart from our warehouse.

We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.

Best Regards
Team Ubuy

Betygsatt 5 av 5 stjärnor

Excelent service fast delivery

Excelent service fast delivery. Thank you

9 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Dear,

We are incredibly grateful that you took the time out to leave us a 5-Star review.
Cheers,

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

I have enjoyed shopping on Ubuy

I have enjoyed shopping on Ubuy. My parcels have always arrived in good time and well packaged. Thank you for your service.

5 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Excellent service from UBuy

Excellent service from UBuy. We received the Heater Radiator in 5 days after order. We will definitely use UBuy again.

5 april 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Ubuy.

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

You are brilliant

You are brilliant, most efficient, friendly and reliable. It is a pleasure buying from you. Thank you so much and please do keep up the excellent work.

23 mars 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hi,

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Thanks & Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

I am very very please with the…

I am very very please with the excellent service

22 mars 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Great delivery.

22 mars 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

Betygsatt 5 av 5 stjärnor

Seedy feeback and on track

Seedy feeback and on track, well done!!

20 mars 2022
Logotyp för Ubuy South Africa

Svar från Ubuy South Africa

Hello,

Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!

Best Regards,
Team Ubuy

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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