I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Se mer
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I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Se mer
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I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Se mer
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Företagsinformation
Skrivet av företaget
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Kontaktuppgifter
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Sydafrika
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Bra
202 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All was easy to use but I want to be able to track and get more feedback.
All was easy to use and order, I just need more updates. To track my order.
13 oktober 2023
Svar från Ubuy South Africa
Hello Francois,
Thank you so much for taking the time to share your feedback & rating. Your review is important to us. Regarding the order tracking, the product has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same.
Best Regards,
Team Ubuy
Your ad said estimated delivery is 11…
Your ad said estimated delivery is 11 October (I purchased it on 3 October. On 11 October it only reached the warehouse. It has not even been shipped yet. But no explanation, nothing.
3 oktober 2023
Svar från Ubuy South Africa
Hello Thomas,
Thank you for reviewing us. The order has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same. However, we have shared your feedback with our quality team and we will work on it.
We value our customers and take all the necessary actions for their satisfaction. We apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Svar från Ubuy South Africa
Hello Bjorn,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Impressed with service
Ordered on 13 September, delivered ex US to my door on 20 September. I was a bit worried, but checked recent reviews which seemed quite good. Was impressed with whatsapp updates and could be monitored where process was online. need to check the freight and taxes cost
20 september 2023
Omdöme utan inbjudan
Svar från Ubuy South Africa
Hello Lesley,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
I am very impressed with Ubuy
I am very impressed with Ubuy. I placed an order with them on September 20th thinking it would take at least two weeks to get here from the US but it was delivered to my door on September 27th! Great service and great communication from them. I'll definitely shop with them again
20 september 2023
Svar från Ubuy South Africa
Hello Sallie,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Delivery on time and within a short…
Delivery on time and within a short period Very impressed
20 september 2023
Svar från Ubuy South Africa
Hello ParvinMagan,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Faulty site
Tried to reset my password after I had forgotten it. Took 2 weeks (as well as 2 support agents, multiple phone calls and emails) to reset it and then the new password only worked once and now I can't log in again. Tracking of orders without being able to log in is also very difficult.
21 september 2023
Svar från Ubuy South Africa
Hello Dillon,
We apologize for the inconvenience. Regarding your concern, our team has sent you an email requesting you to share a screenshot of the error message which you are encountering while logging into your Ubuy account. Along with that, we have also shared the latest tracking details of your ongoing order, therefore, we request you to please check and revert us back to the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you. We appreciate your cooperation in this regard.
Best Regards,
Team Ubuy
Svar från Ubuy South Africa
Hello Carin Erasmus,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Fast delivery (considering customs…
Fast delivery (considering customs delay).
Excellent product that can't be found in SA.
Shipping and customs charges are ridiculous, but not the fault of UBuy.
Excellent updates during custom delays.
31 juli 2023
Svar från Ubuy South Africa
Hello Mark,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Made the impossible possible
You made it possible to get otherwise impossible products available to me to be able to complete my work.
30 juli 2023
Svar från Ubuy South Africa
Hello Richard Burton,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I got the products and earlier than…
I got the products and earlier than expected, i kept getting updates between the purchase and the actual delivery, that to me is a pefect service. Will definetly recommend to anybody
10 juli 2023
Svar från Ubuy South Africa
Hello Mpho Molisana,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Svar från Ubuy South Africa
Hello Cameron McCulloch,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
You can buy with confidence that item…
You can buy with confidence that item will be delivered in time.
12 juli 2023
Svar från Ubuy South Africa
Hello Martha Botha,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Good price and reliable
Easy transaction, good pricing and good communication after sales.
7 juni 2023
Svar från Ubuy South Africa
Hello Sanette Gildenhuys,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Great site !
21 juni 2023
Svar från Ubuy South Africa
Hello Buhle Johan Ngcongo,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Svar från Ubuy South Africa
Hello Louis Vlok,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Shopping experience
13 juni 2023
Svar från Ubuy South Africa
Hello Mshiyeni Petros Zimu,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Svar från Ubuy South Africa
Hello Simphiwe,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Excelled in service go the extra mile
21 maj 2023
Svar från Ubuy South Africa
Hello Nicolene Fourie,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Svar från Ubuy South Africa
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Detta är Trustpilot
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