probs best clothing company i’ve ever ordered from- sale was v good like half price, delivery is free down to a pretty low price, is very fast and feels very personal which is always nice. comes with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These guys seriously went above and beyond. Item off eBay never arrived, I contacted them, within 24hrs a replacement arrived. Five Star service, however, 3 weeks later I get notification from Royal... Se mer
Excellent customer service. Although the wrong size was initially sent to me, on phoning them and explaining and also that the item was needed quickly as a birthday present, they went out of their way... Se mer
Företaget har svarat
Unfortunately my initial purchase was lost in the post. I could not have received better customer care from Paul who offered a choice of a replacement tshirt which I am very happy with perfect. Grea... Se mer
Företagsinformation
Skrivet av företaget
The Vines Supply Company - Premium skate store located in Solihull. We stock a curated collection of the finest international brands. Visit us online or in store for skateboard hardware and accessories. Apparel & Equipment from brands including Polar Skate Co, Butter Goods, New Balance Numeric, HUF, Vans, Adidas Skateboarding, Dickies Skateboarding, Dime MTL and Bronze 56k.
Kontaktuppgifter
35 Drury Lane, Solihull, B913BP, Storbritannien
- 0800 689 4891
- support@thevinessupply.co
- tvsc.co
4,6
Utmärkt
56 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Still haven't received my order placed…
Still haven't received my order placed nearly 2 weeks ago, no communication from seller so in limbo now.
We have had to purchase elsewhere and hope for a refund! :(
5 april 2022
Svar från The Vines Supply Co
Apologies this item was late, unfortunately we've had issues with small items with Royal Mail. As they have now been delivered and you have been refunded would it be possible to revise the feedback? Many thanks
Great service from friendly…
Great service from friendly knowledgeable guys. Always really helpful. Online service very reliable too. Would definitely recommend.
9 mars 2022
Excellent price
Excellent price, ease of ordering and process, delivery was very reasonable and good. Only thing that could be improved is the tracking.
26 februari 2022
They had what I wanted no one else did…
They had what I wanted no one else did at the time
14 januari 2022
Svar från The Vines Supply Co
🤜🏽
Great service products arrived in…
Great service products arrived in perfect condition with a couple nice freebies too 🔥
11 januari 2022
Svar från The Vines Supply Co
🤜🏽
Visited looking for a skate present for…
Visited looking for a skate present for a family member. The staff were really friendly and helpful and the shop looks great. They've got items you don’t really find elsewhere. Would definitely recommend.
8 januari 2022
Omdöme utan inbjudan
Svar från The Vines Supply Co
✌🏼
Rad store
Found everything great from start to finish. Guys in store are nice guys, owner is down to earth chap with a chilled vibe. Tee is high quality, really impressed. Would deffo recommend.
3 januari 2022
Svar från The Vines Supply Co
🤜🏽
Svar från The Vines Supply Co
🤙🏽
Svar från The Vines Supply Co
✌🏼
Paul was extremely helpful with…
Paul was extremely helpful with exchanging parts of my order. Great product. Thanks.
4 december 2021
Svar från The Vines Supply Co
🤙🏽
Appalling service
Ordered from here and item took ages to arrive. Was a present for a birthday which was missed, tried ringing, emailing, using Facebook, Twitter and their on line chat to contact them and chase order. Initially replied to say they would send out another but then communication stopped, wouldn’t answer requests for refunds. Not the only person to have problems with this company. Will not use again and advise to avoid.
1 maj 2020
Omdöme utan inbjudan
Svar från The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Terrible service. Avoid
Terrible service.
Over 4 weeks to finally receive an order which I cancelled and wanted a refund for due to no communication from the company at all. Or their other company Radgirl.
No response on phone, email or messenger, had to resort to social media to which I and and others were ignored only to get reaponse after letting them know they had been reported to trading standards.
Avoid this company.
30 april 2020
Omdöme utan inbjudan
Svar från The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Useless
Useless, I've ordered a product as a gift and tried to make a size exchange, which should be straight forward, however it has involved an unnecessary amount of emails and Facebook messaging and posts on their site to get any response from them at all. When they have responded they have suggested that they will be posting the exchange product tomorrow several times but provided no tracking number and nothing has turned up. Several other people are on they're Facebook page asking for refunds and complaining of poor communication too so I guess I'm not alone in this debacle of a shopping experience. I wouldn't buy anything from them again and would suggest you avoid them too.
30 april 2020
Omdöme utan inbjudan
Svar från The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
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