Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopeful... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit. It was very quick to be redirected to an advisor and all was sorted within 10 minut... Se mer
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Se mer
Fast and simple switch didn't even realise it had happened. Literally done it all without any stress or hassle. So much for the major energy companies we all think we can rely on rip us off ,give infe... Se mer
Företagsinformation
Skrivet av företaget
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Kontaktuppgifter
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Storbritannien
- 0333 0165 542
- help@tulo.energy
- tulo.energy
4,6
Utmärkt
745 omdömen
Har besvarat 26 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely brilliant company
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.
24 mars 2026
Omdöme utan inbjudan
Very responsive to calls and the…
Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.
18 mars 2026
Omdöme utan inbjudan
Gemma was polite and efficient
Gemma was polite and efficient. Solved the problem swiftly.
24 mars 2026
Omdöme utan inbjudan
Excellent service
Excellent service! They resolved my issue quickly and professionally. Highly recommend!
18 mars 2026
Omdöme utan inbjudan
Quick Refund provided.
My query was dealt with quickly and efficiently, highly recommend Tulo energy.
18 mars 2026
Omdöme utan inbjudan
Tulo Energy the best experience made…
Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others
17 mars 2026
Omdöme utan inbjudan
Best energy company experience
Outstanding customer service - super friendly and efficient. Best energy provider I’ve ever used.
16 mars 2026
Omdöme utan inbjudan
Direct debit changes
This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit.
It was very quick to be redirected to an advisor and all was sorted within 10 minutes.
Thank you again Gemma.
11 mars 2026
Omdöme utan inbjudan
No Fixed deals available.
I have found Tulo really easy to deal with so far and have had no complaints about their customer service. However I wanted to change to a fixed deal due to the Middle East conflict. They said there are none available. I have switched provider and I’m hoping they pay me the money owed swiftly when the switch is complete. I wouldn’t rule out a return to Tulo in the future.
4 mars 2026
Omdöme utan inbjudan
Had an Issue with a Third Party
Had an Issue with a Third Party, Gemma Hinton handled everything timely and professionally. Very pleased with the service she provided. No Issues with Tulo What so Ever.
3 mars 2026
Omdöme utan inbjudan
Well done
Telephone answered immediately and query dealt with cheerfully and efficiently.
17 februari 2026
Omdöme utan inbjudan
We have been with Tulo Energy for a…
We have been with Tulo Energy for a year now. Very happy with the service they provide. Super quick response to any query we have had too
17 februari 2026
Omdöme utan inbjudan
No tact
No tact, real people with chatbot personalities. I asked to move supply from one home to another, they said tell us later, on the day you move... Because that makes sense. Needless to say, I won't be moving the supply elsewhere, I'll go with someone else.
12 februari 2026
Omdöme utan inbjudan
As I am 80 years old I struggle with meter readings.
As I am 80 years old I struggle with meter readings. The young lady, Gemma, went through everything with me and explained what I needed to do. She put my mind at ease. Thank you.
9 februari 2026
Omdöme utan inbjudan
Very helpful agent
Very helpful agent. Did not waste my time with irrelevant questions and simply did as I asked.
2 februari 2026
Omdöme utan inbjudan
Really Happy Customer
Great customer service, always very helpful, very competitive prices as well. George is brilliant and always provides fantastic support.
19 januari 2026
Omdöme utan inbjudan
Fantastic company
Such a change to actually speak to a normal person, either by phone or chat, so helpful, I have only been with them since July 24 and contacted them twice, both times they sorted my enquiry straight away with no issues, polite and obliging. Thank you
9 januari 2026
Omdöme utan inbjudan
Sorted issue right away
Agent George answered my issues and was most efficient. We have nothing but praise for Tulo energy
8 januari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.