Bought my first Tucann product late this summer and wonder why I waited so long. Great design, and comfortable, and the liner is the softest material of any high end swimwear that I own, it's very si... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service! I emailed them on a Saturday and within minutes they responded and addressed my questions. Their responsiveness was unparalleled. And when a company can provide a great pro... Se mer
I just ordered from Tucann for the first time. I ordered two swim shorts for my husband and at checkout neglected to put in my discount code. I immediately chatted with Allyza and she credited the dis... Se mer
Ordered a pair of shorts (Mirage Red 7") on May 7. When they arrived, I didn't like how they looked and wanted to return them. There was no return option available in my order history, so I had... Se mer
3,4
Medel
146 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bravo Tucann
Bravo! Tucann the colors you see are no exaggeration. Perfect fit just like they were tailored! Don’t take my word for it just read the reviews! The 4 way stretch is awesome and comfortable. And the inner lining helps with the fit. Read the reviews!
10 april 2025
Omdöme utan inbjudan
Package came quickly and the shorts are…
Package came quickly and the shorts are even more comfortable than I thought they would be.
1 mars 2025
Omdöme utan inbjudan
Excellent Quality shorts
Was a little bit dubious about buying after reading a few reviews. Bought two pairs of cammo shorts on Feb 23rd. uk customer, the shorts arrived today (feb28th) from america. Very good email communication throughout. FedEx was the courier.
Product is colourful, excellent quality in the materials and great design.
100% will be buying from this site in the near future. I like to wear clothes that are different from the norm, and these totally tick all the boxes.
28 februari 2025
Omdöme utan inbjudan
Good for More Than Just Swimming
I ended up wearing these as regular shorts more than I expected. The fabric isn’t that shiny, cheap swim trunk material, so they look fine with a T-shirt. Wore them to grab lunch after the beach, and they didn’t feel out of place.
4 februari 2025
The material is noticeably better than
The material is noticeably better than most swim trunks I’ve owned. It has a bit of stretch but doesn’t feel flimsy. Took them on a trip, and they held up great—quick drying too.
15 oktober 2024
Great Fit, No Adjusting Needed
The fit is spot on. I hate when swim trunks are either too baggy or too tight, but these sit perfectly. Stayed in place while swimming and didn’t get heavy in the water. I’ll probably get another pair.
30 januari 2025
Surprised by How Comfortable These Are
Honestly didn’t expect much, but these trunks are actually super comfortable. The liner doesn’t ride up, and the material is soft but durable. Wore them all day at the beach and didn’t feel any irritation.
28 januari 2025
The best swimming shorts I have ever…
The best swimming shorts I have ever worn - can’t recommend highly enough
25 februari 2025
Omdöme utan inbjudan
Great shorts
Great shorts. Bought a couple of pairs before Bali and was cool to have some designs not seen everythere. would highly recommend. Would wear out to dinner as well as hitting the beach
26 november 2024
Omdöme utan inbjudan
10/10 would recommend
Fast shipping, and great product! I’ve gone and got myself 4 pairs of shorts from Tucann now and I love the fit and quality more than anything. Always get loads of compliments too. My first pair have held up pretty well after 2 years of use as well!!
14 februari 2025
Omdöme utan inbjudan
Best on the market
The quality and style of their products is class. I bought the swimmers and the training shorts. They are true to size and fit well. They even come with compression inside lining.
25 februari 2025
Omdöme utan inbjudan
Inconsistent sizing poor quality control
Decent quality but way too expensive for the poor sizing and horrible customer support. Ordered the Medium after requesting a sizing chart since the website did not work correctly in order to show it. Was told they were true to size per the chart. Medium in 5” was way too large due to elastic band. Exchanged for small. The small waist fit but they were way too short. Re bought a 7” length in small. This waist was identical to medium in 5”. No constancy in sizing. Wasted lots of time and $30 in restocking fees. Will not ever buy again.
Lastly. Terrible customer service. It’s like talking to a robot. Would not reccomend doing business with such a horrible company.
12 februari 2025
Omdöme utan inbjudan
Svar från tucann.com
Thank you for sharing your feedback, and we’re truly sorry to hear about the sizing issues and frustration with our customer support. We take all reviews seriously, and your experience is certainly not what we aim to provide.
Our sizing is intended to be true to size based on the chart, which thousands of customers have used successfully. However, we recognise that inconsistencies can sometimes occur, and we're sorry that you experienced this. We’ll be looking into the 5" Black Medium, 5" Black Small and 7" size small we exchanged for you to ensure that we can address any potential sizing issues.
Regarding the restocking fee, we do charge a $10 restocking fee and a shipping fee this helps us cover handling costs, which is a standard practice for many companies. We also do fully cover shipping and retrun costs on all exchanges. We do understand how the situation became frustrating for you given the volume of exchanges.
As for your experience with customer support, we apologise if it felt impersonal. We aim to assist every customer efficiently and accurately. If there's anything we can do to make things right, please reach out.
Thank you for your honest feedback, and we appreciate you giving Tucann a try.
Horrible customer service
I ordered 2 pairs of shorts Nov 25 thinking they would arrive for Christmas. It's now Jan 2 and they're still not here. Ive contacted Tucann many times since realizing they wouldn't arrive for Christmas. At first when they said they were investigating it and putting a rush on it I thought that was great. Now that it's been so long I've given up on trying to get the package and I just want a refund. Every time I ask them for a refund they just keep saying the same thing. "We're taking this very seriously. We have an investigation underway." But they're not actually doing anything about it. I don't care about the lost package any more, I just want my $200 back. Absolutely terrible customer service.
25 november 2024
Omdöme utan inbjudan
Svar från tucann.com
Hey Cassie, just following up here you're order was delivered according to our system on January 6th! I do apologise for the delay on this order it seems the delay was due to a Labour Disruption in CA around the time of order. I'm glad they got to you in the end!
i am still waiting for my order
i am still waiting for my order
when i try to track my item and enter my info
it takes me back to a different page ive been to 2 post office in my area they cant track it.
it seems like a hack or something not right .
anyone else had this problem??????.
i thought this was an australian site but it gone to the usa ? can someone help me get my money back.
15 november 2024
Omdöme utan inbjudan
Svar från tucann.com
Hey Jane, sorry for the delay in reply here on trustpilot! Sorry for the difficulty you had in tracking, currently all our orders come from our international fulfilment centre based in the USA. It appears your order was made on Nov 15 and delivered on December 2nd, which is slightly longer than usual for our international delivery system however WA sometimes does take longer from the USA.
I trust all was well with the product!
Not a good reputation
They might have their trunk in very good quality and a lot of customer like it, but they are not honest to the discount code they provided and whatever they said $20 off to shared friend, this was disappointing!
10 november 2024
Omdöme utan inbjudan
Svar från tucann.com
Hey Jai! We are honest and clear in this promotion. As per the terms and conditions stated, the person you refer is required to make a purchase for you to be eligible to receive the $20.
"Invite your friends to experience the Tucann lifestyle! Share your $20 discount link, and earn $20 for every purchase they make."
As the person you referred hasn't purchased as yet, the reward has not yet been deployed to you.
Love the fit
Love the fit, quality and style! This is my go to swim trunk! Ended up buying 3 pairs!
1 oktober 2024
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