Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Se mer
Företaget har svarat
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Se mer
Företaget har svarat
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Se mer
Företaget har svarat
4,3
Utmärkt
606 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience with Rovina
I had a great experience with Rovina. The customer service team gives excellent customer service and the product is amazing and helps well with your overall health! I definitely recommend this product to everyone!
27 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Amanda,
Thank you so much for your kind words and for sharing your experience with Rovina!
We're thrilled to hear that you've had a great experience with both our product and our customer service team. It's wonderful to know that the product has been beneficial to your overall health and wellness.
Your recommendation means a lot to us and motivates our team to continue providing the best possible service and products. Thank you for being a valued customer and for your support!
Wishing you continued health and wellness!
The Rovina Support Team.
Aira's Assistance
Aira was very prompt and helpful. The response time was incredible. My request was taken care of quickly.
29 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Sand,
Thank you so much for your wonderful review! We're delighted to hear that Aira was able to assist you promptly and efficiently. Providing fast, helpful, and reliable support is always our goal, and we're thrilled that your request was resolved quickly.
We truly appreciate your feedback and your support. Thank you for choosing us!
The Rovina Support Team.
I am glad that you clarify the refund…
I am glad that you clarify the refund and will be credited my account. Thank you.
28 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Cash,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that we were able to clarify the refund process for you and provide the assistance you needed.
We truly appreciate your patience, understanding, and kind words. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Customer service representative …
Angeline in your customer service area was quick to respond & a great help in resolving my issue.
28 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Darlene,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Angeline was quick to respond and able to help resolve your issue.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Very Good product and customer service…
Very Good product and customer service were Very caring and helpful and quick response!! Thank You So Much For Everythjng !! 😊
20 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi There,
Thank you so much for your kind words and support!
We’re truly happy to hear that you’re enjoying the product and that our customer service team was able to provide caring, helpful, and quick assistance. Your satisfaction means a lot to us, and feedback like this motivates us to continue providing the best experience possible.
Thank you again for choosing Rovina!
The Rovina Support Team.
i would have liked to of had this dealt…
i would have liked to of had this dealt with in a more timely fashion, also the ingredients easier to see so i wouldn't have made the mistake of purchasing them in the fists place. thanks for finally getting this done!
26 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Jeanine,
Thank you for your honest feedback, and we sincerely apologize for the delay in resolving your concern. We also appreciate your comments regarding the ingredient visibility, as we understand how important clear product information is when making a purchase decision. Your feedback will be shared with our team as we continue working to improve both our service and product experience. We’re glad we were able to assist in the end, and we truly appreciate your patience throughout the process.
The Rovina Support Team.
Amazing company
Amazing company. Very professional to deal with. Would highly recommend. Quick service
27 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Belinda,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and service. Your recommendation truly means a lot to us. We appreciate your support and look forward to serving you again in the future!
The Rovina Support Team.
Very nice and good company.
Very nice and good company.. there products are top notch
15 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Jackie,
Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with both our company and products. Providing top-notch quality and excellent service is always our goal. We truly appreciate you being part of our community!
The Rovina Support Team.
Prompt response and courtesy
Arlyn gets high scores in prompt response and courtesy! Very impressed with customer service with this company and I have had no side effects from the product, which is unusual for me.
26 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Dede,
Thank you so much for your wonderful review and kind words!
We're truly happy to hear that you were impressed with our customer service and that you’ve had a positive experience with the product without any side effects. Your feedback means a lot to us and is greatly appreciated.
It was a pleasure assisting you, and we’re grateful to have you as part of the Rovina family. Please don’t hesitate to reach out anytime if you need further assistance.
The Rovina Support Team.
Prompt and understanding Customer…
Prompt and understanding Customer Service.
That's the key to a successful business
I feel comfortable doing business with them
Janes help was the personal that you wish every company provided. Thx.
24 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Geraldine,
Thank you so much for your kind words and support! We're truly happy to hear that you felt comfortable doing business with us. Providing prompt, understanding, and personalized customer service is always our goal. We’ll be sure to share your feedback with Jane, she’ll be delighted to know she made such a positive impact. Thanks again for choosing us!
The Rovina Support Team.
why is a product "made in the USA" shipped from WUHAN China?
This product was shipped from China when I was Informed it was made in the USA????.However after questioning this m money was returned very quickly
15 april 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Steven,
We sincerely apologize for the confusion and frustration this experience caused you, and we completely understand why seeing a shipment update connected to China would raise concerns after believing the product was made in the USA. Your trust is very important to us, and we truly appreciate you bringing this to our attention.
Rovina is a U.S.-based brand, with our business operations handled from South Carolina. Our Astaxanthin supplement is manufactured in the United States in a GMP-certified facility while following strict quality and safety standards.
That said, some international logistics hubs or shipping partners may be involved during the shipping and transit process, We understand how this may have appeared misleading, and we appreciate the opportunity to clarify it.
We’re also very glad we were able to respond quickly and process your refund promptly after you reached out. Customer satisfaction and transparency are extremely important to us, and feedback like yours helps us continue improving our communication moving forward.
Thank you again for sharing your experience with us, Steven. We genuinely appreciate your feedback and the chance to address your concerns.
The Rovina Support Team.
Kat was super helpful Better than any…
Kat was super helpful Better than any other!
24 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Larry,
Thank you so much for your wonderful feedback! We're thrilled to hear Kat was able to help and provide such a great experience. We truly appreciate your support and kind words!
The Rovina Support Team.
I honestly love this product I will be…
I honestly love this product I will be purchasing again soon
4 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Sonia,
Thank you so much for your amazing feedback!
We’re absolutely thrilled to hear that you love the product and plan to purchase again soon. Your support truly means a lot to us, and we’re so happy to be part of your wellness journey.
We can’t wait to serve you again soon. Thank you for choosing Rovina!
The Rovina Support Team.
Jean was timely and very professional…
Jean was timely and very professional and courteous.
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Liz,
Thank you so much for your kind feedback!
We’re very happy to hear that Jean provided timely, professional, and courteous support. We’ll be sure to share your wonderful comments with her.
We truly appreciate your support and thank you for choosing Rovina!
The Rovina Support Team.
My experience was good
My experience was good. My issue was handled promptly and professionally.
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Monica,
Thank you for sharing your experience with us!
We’re happy to hear that your issue was handled promptly and professionally. Providing efficient and supportive service is very important to us, and we truly appreciate your feedback.
Thank you for choosing Rovina!
The Rovina Support Team
I want to personally thank Angelie for…
I want to personally thank Angelie for taking care of my problem and cancelling my account. Trying to get people from different companies to respond back to me is rare these days. Thank you so much Angelie.
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Michele,
Thank you so much for your kind words and thoughtful feedback. We truly appreciate you taking the time to share your experience.
I’m very happy to hear that Angelie was able to assist you promptly and take care of your concern. Providing responsive and helpful support is very important to us, and your message will surely mean a lot to her.
We sincerely appreciate your patience and support, and we’re grateful we had the opportunity to assist you.
The Rovina Support Team
Outstanding customer service!!
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi SGB,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had a positive experience with our customer service team. Providing outstanding support and making sure our customers feel valued is always our goal.
We truly appreciate your support and look forward to assisting you again whenever needed!
The Rovina Support Team.
Jodi and Jean of the Rovina Support…
Jodi and Jean of the Rovina Support Team Answered all my questions and provided clear direction on the steps of the process for obtaining a full refund of the product I ordered.
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Bob,
Thank you so much for taking the time to share your experience with us.
We’re delighted to hear that Jodi and Jean were able to answer all your questions and provide clear guidance throughout the refund process. Our team always strives to make every interaction as smooth, transparent, and helpful as possible.
Your kind feedback is truly appreciated, and we’ll be sure to share your message with both Jodi and Jean.
The Rovina Support Team.
47 Days!
47 days never received the item. They say they refunded my account, can’t tell. I do believe this is a scam site. Plus on the tracking is all fake. SCAM! SCAM! SCAM!👿
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Odray,
We’re sorry to hear about your experience and understand how frustrating the delay has been. After reviewing your account, we can confirm that a full refund for this order was successfully processed on April 29, 2026, back to your original payment method.
Please note that shipping delays can occasionally occur while packages are in transit with the carrier, which is unfortunately outside of our control. However, we want to assure you that we are a legitimate business, and we always work to resolve issues for our customers as fairly and quickly as possible.
If you are unable to locate the refund, we recommend checking with your bank or payment provider, as processing times may vary depending on the institution.
We truly appreciate your feedback and the opportunity to clarify the situation.
The Rovina Support Team.
Great product
Great product! Great customer service! Jean was a pleasure to work with.
21 maj 2026
Omdöme utan inbjudan
Svar från Tryrovina
Hi Jennifer,
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re enjoying the product and that you had a great experience with our customer service.
We’ll be sure to share your compliments with Jean , she’ll be very happy to know she made such a positive impression.
We truly appreciate your support and thank you for choosing Rovina!
The Rovina Support Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.