After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Se mer
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I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Se mer
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This is an excellent program IF you commit yourself to it. The first couple of weeks can be a bit hard and as you adjust you need to make sure you get the routine of the shakes every 4 hours fixed in... Se mer
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Företagsinformation
Om Habitual
Skrivet av företaget
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Kontaktuppgifter
25 Eccleston Pl, London, SW1W 9NF, London, Storbritannien
- hello@tryhabitual.com
- tryhabitual.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the tomato soup and lost two and a…
Love the tomato soup and lost two and a half stone. However, the recipe has changed and now I find it revolting. I sent a message through the app to enquire if it had been changed but have had no response. Won't be ordering again
8 november 2024
Svar från Habitual
Hi John,
Well done on your results — that’s fantastic progress! The tomato soup recipe was refreshed in spring and hasn’t changed since, so it’s the same one you had with your April order.
We couldn’t find a message from you in the app, so we’ve reached out by email to follow up.
Best,
The Habitual Team
Great delivery times
8 november 2024
Svar från Habitual
Hi Albert,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Simple and Easy
Very easy to deal with gods are despatched very quickly well packaged very happy with my order and the weight is coming off at a steady rate feeling more happier
30 oktober 2025
Svar från Habitual
Hi William,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The support was great from the my coach…
The support was great from the my coach and the app.
The meal replacement at the start was just right to kick start the weight loss and then to continue to follow the phases, helped to change my thinking.
6 november 2024
Svar från Habitual
Hi Beverly,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The programme is not helpful
The programme is not helpful in the Winter at all. There is very little choice.
7 november 2024
Svar från Habitual
Hi,
Hope you're having a great day!
Thank you for your review. Our range is designed with all patients in mind, and we’re always looking for ways to improve and expand our products, especially to make sure they work for everyone year-round.
A member of our care team has reached out to you via email to help resolve your queries and make sure you’re getting the best possible experience from the programme.😊
Best,
The Habitual Team
Great choice of soups and shakes
6 november 2024
Svar från Habitual
Hi Sharon,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Svar från Habitual
Hi Mark,
Hope you're having a great day!
Thank you for taking the time to write this review. 😊
Best,
The Habitual Team
Svar från Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Excellent service and attentive staff
Excellent service and attentive staff, especially Suidi who is always professional, polite and very helpful. Highly recommended.
27 oktober 2025
Omdöme utan inbjudan
Svar från Habitual
Hi there,
We truly appreciate your kind review. It’s great to hear that our service met your expectations and that Suidi made such a positive impression. Thank you for recommending us!
Best,
The Habitual Team
A great service
I have found the daily chart I complete to be really motivational and the service is really efficient. I asked a question and it was responded to within a couple of hours.
26 oktober 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Louise,
Thank you so much for your kind words! We're delighted to hear that you find the app motivating and that our team was able to respond to your question quickly. Your feedback means a lot to us!
Best,
The Habitual Team
Great experience
Always really helpful and informative - the customer service is great - especially Rebecca who is a superstar ⭐
21 oktober 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Katherine,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience. I’ll be sure to pass your lovely compliment on to Rebecca — she’ll be over the moon to hear she’s a superstar!
If you ever need anything else, we’re always here to help. 😊
Best,
The Habitual Team
I had a problem receiving some sachets…
I had a problem receiving some sachets through Royal Mail. I contacted Habitual by email and got a response from Rebecca. She was extremely helpful and sorted it out for me. She even arranged a partial refund for the inconvenience. Many thanks x
10 oktober 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Lindsay,
Hope you're having an amazing week!
Thank you for taking the time to write this review. We appreciate your feedback and we’re really glad Rebecca was able to help and get everything sorted for you.
Best,
The Habitual Team
Great experience throughout
My coach was fantastic, always responded to any questions I had and got back to me quickly. The products I was on at the beginning of the process were much better than I had anticipated. I never felt hungry. The app and work books were very useful. Overall without the plan I wouldn’t have been able to overcome my diabetes.
15 oktober 2024
Svar från Habitual
Hi Kerrie,
Thank you so much for sharing your experience. We're delighted to hear that the products exceeded your expectations and helped you feel satisfied throughout the process. It’s especially inspiring to know that the plan, along with the app and workbooks, played a key role in helping you overcome diabetes. That’s an incredible achievement — and we’re honoured to have been part of your journey!
Best,
The Habitual Team
Support
Knowing that I would be listened to, that personal circumstances would be discussed and advice given.
1 juni 2025
Svar från Habitual
Hi Mrs Diane,
Thank you for your kind words. We're so glad to hear that you felt truly listened to and supported. Taking the time to understand personal circumstances and offer tailored advice is something we deeply value, and it’s wonderful to know that made a difference for you. We're always here whenever you need us!
Best,
The Habitual Team
Great Coach
Coach was very helpful when I had any questions. Great plan that has changed my out look with regards to food, duet and exercise
12 oktober 2025
Svar från Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We’re glad the plan has helped you feel more confident with food, diet, and exercise.
Best,
The Habitual Team
This company is A1 every product I have…
This company is A1 every product I have had has been fantastic! The delivery is fast and efficient! I would highly recommend ⭐️⭐️⭐️⭐️⭐️ The latest product (deep sleep) has been a god send! Thank you so much!
2 oktober 2025
Svar från Habitual
Hi Betty,
Thank you so much for your amazing review! We're thrilled to hear that you've been enjoying our products and that Deep Sleep has been such a game-changer for you. Your kind words about our fast delivery and consistent quality mean the world to us. We truly appreciate your recommendation. 😊
Best,
The Habitual Team
Always get a response to any questions…
Always get a response to any questions within a good time scale. Good support when needed
1 oktober 2025
Svar från Habitual
Hi Juliet,
Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our support and response times. If there's ever anything more we can do to assist you, please don't hesitate to reach out. We truly appreciate your feedback!
Best,
The Habitual Team
Great experience and results
Great experience and results. Would definitely recommend using these products, quick and easy to make. My most favourite was strawberry shake. Spiced carrot soup and plain porridge. Thank you
9 oktober 2025
Svar från Habitual
Hi Jacqueline,
Thank you so much for your kind words! We're thrilled to hear you had a great experience and enjoyed the products. We really appreciate your recommendation and thanks again. 😊
Best,
The Habitual Team
I got my life back!!!
The trainers were very helpfull,the app and all the books,all the information was very well structured and quite easy to understand.The only drawback was,if I didn't have my husband to help me I would have struggled to get myself onto the app.The program has helped me to regain my health,as well as loose over 3 stone in weight,which I am very pleased about.
10 oktober 2024
Svar från Habitual
Hi Micheala,
Hope you're having a great day.
Thank you for taking the time to write this review. We are so glad we could support you on the journey to regaining your health. 😊
Best,
The Habitual Team
Brilliant advice and support…
Brilliant advice and support from tips and knowledge you need to reduce weight and eat healthy foods which you can buy or produce yourself. The health coach was brilliant and helpful a pleasure to use this service and helped me to get my type 2 diabetes into remission.
11 oktober 2024
Svar från Habitual
Hi David,
Hope you're having a great day!
Thank you for taking the time to write this review and we’re so glad we could support you on your journey.
Best,
The Habitual Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.