After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Se mer
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I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Se mer
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This is an excellent program IF you commit yourself to it. The first couple of weeks can be a bit hard and as you adjust you need to make sure you get the routine of the shakes every 4 hours fixed in... Se mer
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Företagsinformation
Om Habitual
Skrivet av företaget
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Kontaktuppgifter
25 Eccleston Pl, London, SW1W 9NF, London, Storbritannien
- hello@tryhabitual.com
- tryhabitual.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Habitual
Hi Kiran,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best wishes,
The Habitual Team
A great company to deal with.
Was introduced to Habitual via NHS programme over 12 months ago. I have found their products tasty and filling and great meal replacements. The outstanding feature of Habitual is their customer service. Products always arrive quickly and well packaged and well within timescales. I recently noticed a discrepancy on my address on my last order and emailed customer services and even though it was over the Christmas period Rebecca hot straight back to me informing me she had corrected my mistake and not to worry about the delivery. A great company to deal with.
29 december 2025
Svar från Habitual
Hi Sheila,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re really pleased to hear you’ve enjoyed our products and that our customer service has been helpful and responsive. Your feedback means a lot to us.
Thank you again for your continued trust and support.
Best Wishes,
The Habitual Team
Great until everything changed !
29 april 2025
Svar från Habitual
Hi Tony,
Happy new year!
Thank you for taking the time to write this review. We appreciate your feedback.😊
Best,
The Habitual Team
Superb brand and company who helped me…
Superb brand and company who helped me to achieve my goals
31 mars 2025
Svar från Habitual
Hi MR,
Thank you so much for your kind words! We’re really pleased to hear we could support you in achieving your goals.
Best,
The Habitual Team
Svar från Habitual
Hi Kathleen,
We’re so happy you’re loving the taste—and even happier to hear it’s keeping you full! Thanks for sharing your experience with us.
Best,
The Habitual Team
Svar från Habitual
Hi Marie,
Hope you're having a great week!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Fast delivery,very happy with the…
Fast delivery,very happy with the products, if I need to get back on track with keeping my weight to an acceptable level and these shakes ect are the best especially for diabetes as sugar content minimum and really like that some of the products are even vegan even though I'm not a vegan i like no milk necessary to make up. I've been in remission of diabetes for nearly three years using Habitual. Yes bit pricey but well worth it.
2 december 2025
Svar från Habitual
Hi A,
Thank you so much for sharing your experience. It’s wonderful to hear that you’re happy with the fast delivery and the products—and amazing to know that you’ve been in diabetes remission for nearly three years while using Habitual. That’s an incredible achievement!
Best,
The Habitual Team
Svar från Habitual
Hi Alan,
Thank you for the feedback! We’re pleased to hear you were happy with the price and delivery speed. Thanks for choosing us!
Best,
The Habitual Team
Arrived promptly and on good condition.
11 december 2024
Svar från Habitual
Hi Mary,
Thank you for your review! We’re glad to hear your order arrived quickly and in great condition. We appreciate you taking the time to share your experience.
Best,
The Habitual Team
Svar från Habitual
Hi Janet,
Thank you for your review. 😊
Best,
The Habitual Team
The products are fine as long as you…
The products are fine as long as you are not expecting a three course meal in each pouch. The range is rather limited - which makes sustained use rather tedious.
10 december 2024
Svar från Habitual
Hi Nick,
Thank you for sharing your thoughts. We’re glad to hear the products have been working well for you, and we appreciate your feedback on the portion expectations and range.
We understand that variety is important, especially for longer-term use, and feedback like yours helps us continue improving our offerings.
Best,
The Habitual Team
Svar från Habitual
Hi Sally,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
I like your products and also they a…
I like your products and also they a tasty.
The choices are good.
The only product that l don't like is the tomato soup, but everything else is good.
I like ordering your products to keep me on track. And to ensure that l maintain my weight loss.
Thank you 😊
1 december 2025
Svar från Habitual
Hi,
Hope you're having a great day!
Thank you so much for taking the time to share your feedback. We're really glad to hear you're enjoying the products and that they’re helping you stay on track with maintaining your weight loss.
Best,
The Habitual Team
I ordered some beautiful ornaments
I ordered some beautiful ornaments - first they over charged 14.00 they did credit that. The ornaments were junk I ordered 7 for gifts one was cracked the others were junk the pretty birds/etc in side were hard paper and would not sit up in the bulb. I am taking to Goodwill I sent pictures that gave me 14.00 back out of $47.00 Do not order. it some from China
4 december 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Ja kie,
It sounds like there's been a misunderstanding as our business does not sell ornaments or the products mentioned in your review.
To help ensure your feedback reaches the correct company—and so your own experience can be properly addressed—we kindly ask that you update or remove this review.
Best,
The Habitual Team
The products were amazing
The products were amazing, and i lost weight within one and a half weeks of using the shakes, soups and porridge. Habitual service was outstanding, and everyone i emailed or spoke to in person were very helpful... The items always arrived well packaged and on time...
9 december 2024
Svar från Habitual
Hi Joanne,
Hope you're having a great day!
Thank you for taking the time to write this review. We’re thrilled to hear you’ve had such a positive experience with the programme, and a huge congratulations on your progress so far.
Best,
The Habitual Team
Winter rain
Very good product ideal for people with diabetes 1 or 2 comfortable on the stomach and digestion, all things Habitual,
4 december 2025
Svar från Habitual
Hi Donna,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Excellent diet plan
The majority of the TDRS ( Meal replacements are tasty) and keep me full .Have helped me loose 2 stone in 7 months. The ordering is easy to follow and delivery time frame is excellent. The Oviva app provided on my plan is very supportive.
1 december 2025
Svar från Habitual
Hi Jeanette,
We’re delighted to hear that you’re enjoying our meals and that they’ve supported your amazing progress—2 stone in 7 months is incredible!
It’s also great to know that the ordering process and delivery have been smooth for you, and that the Oviva programme has helped so much.
Best,
The Habitual Team
Items are great for the weight loss…
Items are great for the weight loss journey. Ive regularly bought items. Shame discounts arent as regular
1 december 2025
Svar från Habitual
Hi Cliff,
We’re glad to hear you’ve been enjoying our products and that they’ve been helpful on your journey. We truly appreciate your continued support.
We do run promotions from time to time, and we recommend staying subscribed to our emails so you don’t miss any upcoming discounts.
Best,
The Habitual Team
nobody cares !!!"!!!!!
6 december 2024
Svar från Habitual
Hi Mark,
I’m really sorry to hear that this has been your experience. That’s absolutely not the level of care we aim to provide. I’ve reached out to you directly so I can better understand what’s happened and work on putting things right.
Best,
The Habitual Team
The habitual journey was great.
The habitual journey with the NHS has helped put my diabetes type 2 into remission.
I have lost 38kg too.
Found lots of recipes to keep me on track. Thanks.
6 december 2024
Svar från Habitual
Hi Nicci,
Hope you're having a great day.
Congratulations on your amazing progress! Losing 38kg and putting your type 2 diabetes into remission is a fantastic achievement. Thank you for sharing your journey with us. 😊
Best,
The Habitual Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.