After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Se mer
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I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Se mer
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This is an excellent program IF you commit yourself to it. The first couple of weeks can be a bit hard and as you adjust you need to make sure you get the routine of the shakes every 4 hours fixed in... Se mer
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Företagsinformation
Om Habitual
Skrivet av företaget
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Kontaktuppgifter
25 Eccleston Pl, London, SW1W 9NF, London, Storbritannien
- hello@tryhabitual.com
- tryhabitual.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing supportive and quick service
Amazing supportive and quick service. Habitual is a full package of support, great products and amazing app
14 juli 2025
Svar från Habitual
Hi RJ,
Thank you for such a fantastic review! We really appreciate it.
Best,
The Habitual Team
Delivered faster than expected
18 juli 2025
Svar från Habitual
Hi Billie,
Hope you're having a great week.
Thank you for taking the time to write this review. We appreciate your feedback.😊
Best,
The Habitual Team
Svar från Habitual
Hi Karen,
We're so happy to here this!
Best,
The Habitual Team
The people seem to know there stuff
8 juli 2025
Svar från Habitual
Hi Sally,
Happy Friday!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Svar från Habitual
Hi Donna,
Thank you for taking the time to write this review. 😊
Best,
The Habitual Team
Excellent service thanks 🙏🏼 for…
Excellent service thanks 🙏🏼 for everything . I’m very happy with HABITUAL diet food ♥️
4 juli 2025
Svar från Habitual
Hi Beemia,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Svar från Habitual
Hi Paulina,
Thank you for saying so. 😊
Best,
The Habitual Team
It’s healthy and delicious but don’t try the soupsThey are horrible
Apart from spiced carrot soup, all the other soups are disgusting
1 juli 2025
Svar från Habitual
Hi Nashwa,
We’re glad to hear that you’ve found our programme healthy and delicious.
Regarding the soups, you can customise our meals by adding fresh or dried herbs and spices, zero-calories hot sauces and syrups, and small amounts of garlic. However, we also do recognise that not everyone will have the same tastes, and hope that our 10-meal offering has enough variety for everyone.
But please do feel free to reach out if you’d like anything specific as we’re always looking for ways to improve our services.
Best,
The Habitual Team
Would have been 5 stars lady very…
Would have been 5 stars lady very helpful but i never received any fibre supplements
30 juni 2025
Svar från Habitual
Hi David,
Thanks for taking the time to leave us a review. 😊
I can see that you're on our NHS programme so please do reach out to them about your fibre order as we don't provide fibre for this programme.
Best,
The Habitual Team
Svar från Habitual
Hi Marie,
We're very happy to hear this!
Best,
The Habitual Team
Svar från Habitual
Hi Saleem,
We're really thrilled to hear this and thank you for your review!
Best,
The Habitual Team
Habitual App
The app is very easy to use, you can easily track your progress and there are lots of really good recipes on there too. The resource section has loads of helpful information.
4 juli 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Stuart,
We're so glad to hear that you've been enjoying the app. 😊
Best,
The Habitual Team
Svar från Habitual
Hi Debi,
Thank you for a great review. 😊
Best,
The Habitual Team
Inedible soup
Not the cheapest product but I like the idea of it. The porridge takes some getting used to but it’s ok, the strawberry and chocolate shakes are fine but you don’t get much. DO NOT get the leek and potatoe soup it’s absolutely disgusting and inedible which is so disappointing as I can’t eat it and paid £70 to do that. I have messaged customer services and hoping they’ll sort this but no response so far
UPDATE- I ordered the weekly kid that was £70 not an individual soup. Incredibly disappointing customer service who do not offer to Addis even though it’s inedible and now I’ve wasted £70 as cannot continue the plan
1 juli 2025
Svar från Habitual
Hi York,
Thank you for taking the time to share your feedback.
We're glad to hear you liked the idea behind the products and found the shakes and porridge generally okay, even if the porridge takes a little getting used to! Regarding portion sizes, each item is carefully formulated to provide around 200 calories.
We're sorry to hear you didn’t enjoy the Leek & potato soup — taste is very personal, and while many customers enjoy it, we understand it's not for everyone. We always recommend starting with a taster box to help ensure you like the meals before committing to a larger plan.
In terms of the cost, we can see that you purchased a single Leek & potato soup carton for £14, not £70 — we just wanted to clarify that in case there was any confusion.
Best,
The Habitual Team
Svar från Habitual
Hi Cheryl,
We've recently partnered with a new manufacturing team. This change was driven by our commitment to improving consistency and availability—meaning fewer out-of-stock items and a more reliable experience for you.
In addition, this partnership enables us to expand our range over time, offering new flavours and more variety, while maintaining the standards you expect from us.
We understand that some have noticed differences in taste or texture. Please know that the new recipes were carefully tested to ensure broad appeal and improved palatability. While we recognise they may not be exactly what you're used to, they were developed to better meet the needs of a wider range of participants.
Best,
The Habitual Team
Good supportive service and useful app
I have been using Habitual for a couple of months and so far am very pleased with the service I’ve received. Customer support is reliable although sometimes there is a delay in response time. The prescribers are very thorough and queried a couple of health issues I have and advised me accordingly.
The app has had a couple of hitches which I’ve reported, and I’ve found it to be slightly confusing at times but there is a huge amount of useful information on it and a generous credit system where ‘coins’ can be earned and used to part pay for your prescription. There are also products like soups and shakes etc available to buy although I haven’t tried those. All in all a good service.
20 maj 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Catherine,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback and continued support.
Please do not hesitate to reach out to our dedicated care team at Hello@tryhabitual.com if you need anything.
Best,
The Habitual Team
New receipt vegan banana porridge is disgusting
I completed the programme through my GP and it worked well. But in the maintenance stage I like to use the products on occasions. Unfortunately, I can only have the vegan products as I’m allergic to milk.
I only really like the vegan banana porridge. On my latest order they’ve changed the recipe and don’t inform you. The new recipe is disgusting, very grainy & a horrible aftertaste.
I was disappointed that they refused to refund me my money and they are not cheap.
So be careful if you are ordering the vegan banana porridge & likes the previous recipe.
30 juni 2025
Omdöme utan inbjudan
Svar från Habitual
Hi P,
We've recently partnered with a new manufacturing team. This change was driven by our commitment to improving consistency and availability—meaning fewer out-of-stock items and a more reliable experience for you.
In addition, this partnership enables us to expand our range over time, offering new flavours and more variety, while maintaining the standards you expect from us.
We understand that some have noticed differences in taste or texture. Please know that the new recipes were carefully tested to ensure broad appeal and improved palatability. While we recognise they may not be exactly what you're used to, they were developed to better meet the needs of a wider range of participants.
Best,
The Habitual Team
This is an excellent program IF you…
This is an excellent program IF you commit yourself to it. The first couple of weeks can be a bit hard and as you adjust you need to make sure you get the routine of the shakes every 4 hours fixed in your daily routine. The overall approach of a three phases is very structured and teaches the awareness and habits you need to maintain a healthier set of eating habits.
30 juni 2025
Omdöme utan inbjudan
Svar från Habitual
Hi Mike,
We know it isn't always easy, but we're so glad to hear that you stuck with it and saw results. Thank you as well for taking the time to write this review!
Best,
The Habitual Team
Svar från Habitual
Hi Siddiqi,
We're so happy to hear this and thank you for your review!
Best,
The Habitual Team
Joined habitual on the NHS plan to…
Joined habitual on the NHS plan to combat diabetes. I use the meals to help me maintain the weight loss and health benefits gained through doing this plan. The meals are tasty, nutritious and easy and quick to make. I have definitely found the perfect way to manage my condition and weight. I combine this with healthy eating but sometimes I need to do a reset. This is the perfect way to do it.
24 juni 2025
Svar från Habitual
Hi Amanda,
Hope you're well.
We're thrilled to hear that Habitual has been a helpful part of your journey in managing diabetes and maintaining your health goals.
Wishing you continued success on your journey.
Best,
The Habitual Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.