Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I have had the Fi collar for 8 months and the collars are not reliable for gps tracking and customer service is now overseas and it’s impossible to get them to help. Will be looking at other brands to... Se mer

Betygsatt 5 av 5 stjärnor

Honestly, my Fi Series 3+ (upgraded recently from Series 3) has provided such peace of mind for our family. I have had very few false alarms and am notified about safe zone exits very consistently whe... Se mer

Betygsatt 4 av 5 stjärnor

The community aspect is great. The step tracking can be misleading if your dog plays a lot because the pedometer mistakes head movement as steps. The GPS isn’t super accurate. Not sure yet if I’ll con... Se mer

Betygsatt 5 av 5 stjärnor

I have this product for 3 years now and consider it essential for keeping track of my off-leash dog. In addition, it is a great indicator of his health. Fi never mentions it in its marketing, but I c... Se mer

Företagsinformation

Informationen kommer från olika externa källor

The next generation of smart dog collars: 3 months battery life, location and activity tracking and the world’s first collar on LTE.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

425 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Monitoring at it's finest

Fi is a great help for me. I only let my dog go out alone first thing in the morning and Fi allows me to monitor his movements. He rarely leaves his home area but it immediately alerts if he does and I can give a whistle for him to return. We enjoy the step counting and are on our third 200+ day streak. It's my favorite weight control method and my dog appreciates the outings. Fi gives me peace of mind.

23 oktober 2025
Betygsatt 5 av 5 stjärnor

Best tracking collar and so much more!

Love that we can track our pup's activity level, sleep, steps in addition to knowing when she travels out of her home zone. Gives us great peace of mind that should she get loose, we'll have a greater chance of tracking her successfully. We've had the collar for about 2 months and love it so far.

22 oktober 2025
Betygsatt 3 av 5 stjärnor

Tracking is not very good

Tracking is not very good. I ended up getting a “real” gps collar that I use in tandem with the Fi since I paid for a whole year. The “real” gps collar is one second behind my dog at all times (fi is five minutes behind my dog) the “real” gps collar follows him AND me, and works when there is no service and even on airplane mode (fi doesn’t work if you don’t have service and you will get lost, and It just shows where I went, not where my dog went). The “real” gps collar (the one that actually works and follows every step my dog takes) has NO MONTHLY FEE, so I will not be renewing my fi subscription. In fact, I kind of hate Fi because they are making a boatload of money for a product that doesn’t even work well compared to real gps collars that don’t even have a monthly fee. Some people call that a scam, just saying. And that dog Django? With 7million steps in 30 days? Is anyone calling animal cruelty on these people that are making their dog run 230,000+ steps per day every single day??? People don’t like that crap.

20 oktober 2025
Betygsatt 3 av 5 stjärnor

Mostly great but walking track info is inaccurate

The walking track information shown is very seldom accurate. Sometimes it is WILDLY INACCURATE! I've spent hours documenting the problems and sending screenshots, verbal descriptions, etc. in to Fi and they cannot get the issue fixed. To their credit, they seem to have tried. But they say the line drawing is a "Third Party App" and they cannot fix it. The "Lost Dog" mode seems to work (they say they do not use the Third Party App for that).

20 oktober 2025
Betygsatt 5 av 5 stjärnor

Tracks my dogs as it describes

Tracks my dogs as it describes. Rarely have used lost mode but when you get it to load (which may take a period of time) it’s live tracking is true. The boundaries that you set within the app for dog safe spaces work well to. Used it for about 2-3 years and will continue to; I’m happy with it.

20 oktober 2025
Betygsatt 5 av 5 stjärnor

Safe and Secure

We love having the security of knowing where our dogs are. Wonderful service that isn’t overly expensive. Charges last multiple days. And the app is always improving!

20 oktober 2025
Betygsatt 5 av 5 stjärnor

I’m very happy with fi

I’m very happy with fi. Kona, my German shepherd Husky mix hasn’t escaped since I purchased it. I loved that I could add other family members to help track her. I like all the new features on the upgraded model to track her health. It’s interesting to review the information FI picks up. I loved that FI has a light attached. It gets dark early during the fall and winter so it’s very convenient. A couple of things I’d like to see added would be to have the night light made larger or brighter. Kona has longer hair and it’s hard to see sometimes depending on the position of the collar. I would also like to be able to set the alerts feature to a different tone from my other notifications. If there is a way please let me know.
I enjoy being able to shop at different stores from your app. I found a couple of decorative collars in colors to match the season. I think that’s a nice way to do business.

20 oktober 2025
Betygsatt 5 av 5 stjärnor

All in all this is a great product

All in all this is a great product. Tracks very well. I love that is keeps track of our millage on our walks. I use his total steps per day to make sure he is getting enough exercise. It needs to be recharged every 5 to 6 days which is fine. I would recommend this for your dog.

20 oktober 2025
Betygsatt 4 av 5 stjärnor

Our Clara Mae got out

Our Clara Mae got out, I didn't panic with her having the FI collar on. Her recall is horrible but we could track her in real time
The GPS did time out a few times and had to wait for it to come back live, that did take longer than I expected but we received text updates every few minutes until she was finally home. It did the job and has paid for itself in my opinion.

11 oktober 2025
Betygsatt 5 av 5 stjärnor

Fi is such an awesome tracker

Fi is such an awesome tracker. I also love the new AI stuff. I’m not a fan of AI. But I do like that I get to see when she licks more or scratches more. It’s usually very accurate when things like that increase or decrease and for an anxiety ridden fur mama it’s nice to see it! And the peace of mind having a tracker on my dog. I was hesitant at first to try fi as I seen some people speak negatively. But I switched to fi from another dog tracker and I’m so glad I did! Fi is so reliable. My dog is more than just a dog and a family memeber. She’s also my service dog. So having a tracker gives me added peace of mind. If you’re on the fence about getting a fi collar, DO IT! You won’t regret it. The battery life is awesome. The app is super easy to understand even for my older parents. Thank you Fi!! From a very happy dog mom!

20 oktober 2025
Betygsatt 5 av 5 stjärnor

Escape artist Osita

We have lost Osita twice when she was chasing something and we were able to find her within 30 minutes it is comforting to know it is possible.

18 september 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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