Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

Företaget har svarat

Företagsinformation

  1. Hemsjukvård
  2. Stödorganisation och tjänster för personer med funktionsnedsättning
  3. Äldrevård

Skrivet av företaget

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Kontaktuppgifter


4,6

Utmärkt

TrustScore 4.5 av 5

175 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Huma has been one of the best things to…

Huma has been one of the best things to enter our lives. That may sound over the top but she is absolutely brilliant. The words 'thank you' never seem to be enough.

14 juli 2025
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Svar från TrustonTap

Joanna,
Thank you for your kind words. Really appreciated.
William
Founder & MD
TrustonTap

Betygsatt 4 av 5 stjärnor

We were able to find a really good…

We were able to find a really good carer through this platform. We would give five stars, but unfortunately, the carer is occasionally not able to come every week. When she does come, though, she is brilliant.

9 augusti 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Thank you for this, Veronica,
William
Founder & MD

Betygsatt 3 av 5 stjärnor

Brilliant with regards to setting up…

Brilliant with regards to setting up last minute care for my dad, the only let down was that the carer didnt really engage with him. No rapport , which was a shame given that the carers hour per day company was all the company he had.

28 juli 2025
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Svar från TrustonTap

Thank you for your feedback. I am very glad that we were able to provide help for your father at short notice, but am sorry that there was insufficient rapport between the carer and him. We are very happy to suggest other carers who may be able to help.
William
Founder & MD

Betygsatt 5 av 5 stjärnor

Sue MacPartlin - professional, caring and kind

Sue MacPartlin became my mother’s carer last year and we certainly struck gold. She developed a very close bond with my mother very quickly. She went over and above with the care she provided. She treated my mother with respect and dignity at all times and I couldn’t have wished for anything more. Sadly my mother passed away suddenly and Sue has offered us her support too.

4 juni 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Karen,
Thank you for your feedback. Much appreciated.
I am very sorry to hear about your mother. Please let us know if there is anything else we can do
William
Founder & MD
TrustonTap

Betygsatt 5 av 5 stjärnor

Great service! Easy to put a carer in place

We used Trust on Tap after being let down by an in house carer service where my elderly mum is resident.
They were very supportive with the initial set up.:
The great thing is you can choose your carer, illness and holidays aside it will always be the same person so mum has and will continue to build a great relationship with her and there is scope to increase the hours as mum’s needs arise with no problem!
Thoroughly recommend Trust on Tap to anyone who needs a carer!

27 maj 2025
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Svar från TrustonTap

Thank you for your kind words,
William
Founder & MD

Betygsatt 5 av 5 stjärnor

Amazing care from Tara

My mother received the most amazing care from Tara. She provided thoughtful, personal, supportive care which felt more like a caring friend than a professional service. She did everything to make our mum's life varied and interesting when possible, and helped out with daily tasks with warmth and enthusiasm. We totally trusted her with our mum and are forever grateful for making the last few months of our mum's life so comfortable and happy.

12 februari 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Melling
Thank you for your kind words.
William
Founder and CEO

Betygsatt 5 av 5 stjärnor

So reliable

So reliable, always has your health and safety first.
OLIVER MENDOZA is my PA, I honestly could not cope without him.
Thank you

21 februari 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Nichi,
Thank you for your kind comments. I am glad that we have been able to help
William
Founder & MD, TrustonTap

Betygsatt 5 av 5 stjärnor

Excellent Service

Trust on Tap has provided a willing and cheerful carer for Mum, fitting in well with the routine here and always anxious to help in any way required to make life easier for Mum.

7 mars 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Elaine
Delighted that we have been able to help
William
Co-founder & MD

Betygsatt 4 av 5 stjärnor

We appreciate your recommendation of a…

We appreciate your recommendation of a carer at short notice & found her very experienced & caring. She also understood the client that she was caring for & was very diplomatic

11 mars 2025
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Svar från TrustonTap

Many thanks for your feedback
William
Managing Director and co-founder

Betygsatt 5 av 5 stjärnor

Great service

Great service, all very reliable and able to tailor exactly to meet our needs. Highly recommend

13 januari 2025
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Svar från TrustonTap

Charlotte,
Thank you for your feedback. Much appreciated
William

Betygsatt 5 av 5 stjärnor

when my mother discharged

when my mother was discharged from the hospital. A care plan was given to her. The fact that my mother lived with us made things extremely stressful for the family to start.The carers were very professional, the process went very smoothly, and the communication was professional. I want to express my gratitude to all of the carers who visited our home and took care of our mother, showing her love and affection.

20 december 2024
Omdöme utan inbjudan
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Svar från TrustonTap

Thank you for your feedback

Betygsatt 5 av 5 stjärnor

A Godsend in an emergency

I was recommended to Trust on Tap in a moment of crisis. They managed to get help for my mother on the day from a standing start. The carer came from Oxford to High Wycombe and then stayed for longer than previously asked for. I can honestly say that this service and the carer, Hermeen Farooq, were an absolute Godsend and I can highly recommend.

2 december 2024
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Svar från TrustonTap

Nicola,
Thank you for your kind words. We are glad to have been able to help.
William
Founder & CEO

Betygsatt 5 av 5 stjärnor

The benefits of working with Truston tap

The benefits of working with this company is the consideration and respect for staff. My experience has been amazing with all the support I always receive. Some examples of this is reassurance from the company to check on my mental wellbeing. This makes me feel wanted and safe as I know I am looked after during hard times.

9 januari 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Thank you for this feedback
William
Founder and CEO

Betygsatt 5 av 5 stjärnor

This is my fifth year and it's been…

This is my fifth year and it's been best decision for me to be self employed with support of trust on tap. Office staff are extremely helpful, understanding, and supportive in all aspects of work . Highly recommend people who are passionate about supporting adults in community to consider joining trust on tap.

8 januari 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Debbie,
Thank you for this kind feedback.
William
Founder & MD

Betygsatt 5 av 5 stjärnor

Trust on tap is a great platform For me…

Trust on tap is a great platform For me as a self-employed carer.
There is always support when needed, lots of forms that we can download for our clients and discounted courses for us to complete with free courses and weekly newsletters.
Iv supported very special ladies and gents through Trust on Tap.

8 januari 2025
Omdöme utan inbjudan
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Svar från TrustonTap

Linda,
Thank you for your comments. Much appreciated.
William
Founder & MD

Betygsatt 5 av 5 stjärnor

Excellent service

Helpful staff on the phone, good communication, excellent service. Thank you.

23 december 2024
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Svar från TrustonTap

Debora,
Thank you for your feedback. Most appreciated.
William
Founder and MD

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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