Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This is an email I sent to the company: I must give you a reply to my first order of your Peppermint Gum. I gave it to two people in my office, along with myself. The gum was so strong that each... Se mer

Betygsatt 5 av 5 stjärnor

Unbelievable product this is my 2nd order and absolutely love this If your struggling and want an alternative to drinking coffee this is it I’m not easily persuaded to even try this kind of thing... Se mer

Betygsatt 1 av 5 stjärnor

The peppermint gum is so strong its unpalatable. Do not drink any water to rinse, it only intensifies the burning sensation. Don't believe the "Our Story" on the website. The photo of the founders i... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Crazy to think most the reviews on trust pilot are fake. Got the package not long after ordering, it was exactly what I asked for, same company and exactly what they described in the add. It’s pretty... Se mer


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

98 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 69 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Dangerous Hot Gum

This is an email I sent to the company:

I must give you a reply to my first order of your Peppermint Gum. I gave it to two people in my office, along with myself. The gum was so strong that each of us thought we were having major medical issues. It made our mouths hurt so bad, and anything you tried to drink to calm down the pain just made it worse. I am sure we are not the only ones to experience such mouth pain from your product. It was absolutely horrible.

We will never buy your product again, and I will personally share our negative experience with everyone I can to warn people. This product could easily hurt someone. My guess is that this product has not passed the FDA approval process.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unbelievable product this is my 2nd…

Unbelievable product this is my 2nd order and absolutely love this
If your struggling and want an alternative to drinking coffee this is it
I’m not easily persuaded to even try this kind of thing usually but the positive comments I read was enough for me to give it a try 100% glad I did

19 oktober 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Energy plus

Product is excellent and does just as advertised. Its my go to when drained of energy or have a big day as I work outside all day in all weather. Mint is super strong ti say the least. Its an experience lol. You dont have them because they are good to eat but for the effect and I dont know of anything that works better. They are pricey but worth every cent. Lost one star for slow shipping. Was almost 4 weeks.

1 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not for Human consumption!

This is the worst and scariest product I have ever taken- The inside of my head burned so much I cried and had to apply pressure to my head to relieve the pain - One time was enough. My Husband immediately spit his out. They should take this off the market of add a huge WARNING. Take at your own risk... Not for Human consumption!

1 september 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I honestly don't know

Shipping was 2 weeks to AUS wasent too bad. Packaged well. When I read gums I feel like it should be like a chewy and chew it. When I did chew the first one holy moly that was strong and cold feeling. Not sure if they actuly boost anything I think it's just the flavour that makes it feel that way. Now I have 20 9 tablet sheets haha

13 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the product I can tell a…

Love the product I can tell a difference right off the bat doesn’t get you jittery 😬 or wired just gives you a boost of energy and focus me and my family take it religiously

11 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not what it seems!

This company is not what it seems. Trumora don’t tell you this, but it’s based in china and delivery takes around 5 weeks.

As this isn’t mentioned anywhere before you buy, straight away you feel like you’ve been conned.

They have a 30 day guarentee plastered on their website - ITS FAKE - I requested the returns policy 5 separate times over these 5 weeks and kept getting told my delivery was on its way - I explained I didn’t trust the company and felt deceived and would like to get the returns underway - it was ignored

The order arrived and I once again asked for the returns, I’ve now been charged £20 for a £40 order, again should not say 30 day guarentee on the website of you do not guarentee the return.

This company is clearly nothing but fraudsteres, the customer service is shocking.

Makes you wonder what’s actually in the gum….. not worth the risk

AVOID this froup of bandits

Trumora advertise that they were on “Shark Tank” that’s not correct, nor were they endorsed by Joe Rogan - that’s Neurogum, a completely seperate business

4 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The peppermint gum is unpalatable…

The peppermint gum is so strong its unpalatable.
Do not drink any water to rinse, it only intensifies the burning sensation.
Don't believe the "Our Story" on the website. The photo of the founders is fake. The photo is of Jonathan & Drew Scott, the Property Brothers, a tv show in Canada

3 september 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

Dear Customer,

We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The exact shipping address you used to place your order on our website.
Please send the email to us support@trumora.com
Regards,

Betygsatt 1 av 5 stjärnor

TRUMORA SCAM

An absolute SCAM.
On seeing the advert which clearly has Neuro gum printed on the packaging. I ordered 2 packs for £30. On trying them them, I experienced an extreme burning sensation to the back of my mouth/throat for at least 10 mins plus.. I have tried to return them on their 30 day no questions asked refund policy. They only accept unopened packs. They then send me another 3 packs for £43 ( not ordered by myself) . Customer service is cannot rate - it’s the worst experience ever!!
After a dozen e-mails and pictures of packaging/items in the pack etc they have agreed to refund me. To send 1 of the 2 unopened items to ordered & the 3 they sent that I had not ordered. Return cost is at my own expense not to where it was shipped from in the UK.
Shipper/Not seller
Unit 1, The Ridgeway, Iver Buckinghamshire SLO 9HX
They want me to send it to
5th Floor, Building 11, Julong Industrial Zone, Baiyun District, Guangzhou City, Guangdong Province, China.
SERIOUSLY WHAT A SCAM
DO NOT WASTE YOUR MONEY- THESE PEOPLE DO NOT HAVE ANY INTEGRITY!!

21 augusti 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

Dear Customer,

We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The exact shipping address you used to place your order on our website.
Please send the email to us support@trumora.com
Regards,

Betygsatt 1 av 5 stjärnor

Customer service

After our misunderstanding that we had I’d like to say that Trumora came up top, after a small compliant about staff they resolved my issue promptly

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

We're sorry to hear about your experience. That’s definitely not the standard we aim for, and we understand your frustration with the delay and product quality.

While our Return & Refund Policy (https://trumora.com/pages/refund-policy) typically requires customers to cover return shipping for used items, your situation clearly involves a damaged product and an adverse reaction, which we take seriously.

Betygsatt 2 av 5 stjärnor

Disapointing wait of time…

I ordered and as previous reviewers took an age to arrive, about 5 weeks. From China. Product was exactly as ordered so had high hopes for it but nothing! I stook with it for 10 days taking 2 guns a time and nothing happened to me. Felt nothing. Thought it was me so gave a pack to my parents, they reported same disappointment. Got in touch for my money back as was satisfaction guarantee but they replied saying keep taking it and give it time. I responded with want about my satisfaction guarantee. They didn't reply after that. Felt let down and scammed. Not be buying again!

10 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Betygsatt 1 av 5 stjärnor

Do not buy from these people I ordered…

Do not buy from these people I ordered ages ago. Messaged the support email to tell them I didn’t receive my goods. I got sent a link that tell me it had been delivered but it didn’t turn up to my address.told them it hadn’t come and the postman would have to buzz as I live in a flat. I was ignored so sent another email then they just sent me back an email saying “your product was delivered to my address” basically calling me a liar. I won’t be having that Customer service is absolutely shocking. Scummy company do not buy from these people because they just don’t care
**EDIT**
After them seeing this review they emailed me to “apologise” and offered me a full refund for a product that I never received on the basis that I edit or delete this review so basically blackmailing me…….told them to keep the money and im satisfied that ive rustled their feathers with this review as I said SCUMMY company

31 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Betygsatt 5 av 5 stjärnor

Excellent product!

I ordered the gum and mints in spearmint they work well however I prefer peppermint but it's on back order. No jitters great product.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Loves it!

Bought for my wife and she loves the way it enerzies her when she begins to wear down in the afternoon.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I chewed a piece of that gum

I chewed a piece of that gum, and it was so mentholated that it burned my throat and gave me brain freeze at the same time. I almost took myself to the emergency room. It’s dangerous and should be taken off the market.

5 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Betygsatt 5 av 5 stjärnor

I do enjoy how long the single chewy…

I do enjoy how long the single chewy lasts. Not 100% if it helps memory & Focus...may need to try for longer or use more during the day.

25 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

Thanks for sharing! We're glad you enjoy how long the chewy lasts. Memory and focus benefits can build over time, so consistency may help—let us know how it goes!

Betygsatt 5 av 5 stjärnor

Amazing!

Amazing, I love that I get to turn and amplify my brain at times that I need a good boost. Love it

25 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

Amazing to hear! We're so glad it's giving your brain that boost right when you need it. Thanks for the love!

Betygsatt 5 av 5 stjärnor

They are tasty!

They are tasty. They give me energy and help me concentrate. I pass out to family and friends. I love them

24 juli 2025
Omdöme utan inbjudan
Logotyp för Trumora

Svar från Trumora

We love hearing this! So glad they're helping with energy and focus—and even better that you're sharing the love with family and friends. Thanks so much!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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