Trulydentaluk Omdömen 

Moyra was very friendly and put me at ease,she explained the processes professionally,there was no hard sell and her manner was very reassuring

Blanca is so friendly and approachable that she makes you feel relaxed whilst she carries out the treatment which is always done in a professional and caring manner.

Very professional and made me feel relaxed ,with lots of information on the procedures

A prompt appointment time. The attention of the Dentist (Blanca) and the dental nurse as always, was excellent. Not forgetting the reception staff who were so helpful and polite.
No pain or discomfort at all, which for me, is so important as I would describe myself as a nervous type, when it comes to dental pain (due to past experience, else where).
I have no hesitation in recommending “Truly” to anyone considering Implants and maintenance.

Very professional, friendly and knowledgeable staff from receptionist right through to dentist.

Lovely pleasant guy called Daniel at reception, very welcoming and helpful. Had a scale and polish and check up done on my implants by the lovely dentist Blanca, who always makes you feel at ease. As always first class service from lovely staff.

I was highly impressed with the courteous and professional manner in which I was treated. The team provided a high level of knowledgable information and made me feel at ease throughout the booking process. After meeting the surgeon I was again made to feel relaxed, the full process was explained to me in detail and my concerns as an anxious patient were greatly alleviated.

They’re the best

The people who work for Truly Dental are always friendly & professional

Found my zoom call very useful chloe explained everything to detail very helpful many thanks Harold

Ii was made to feel comfortable and new everything that was happening from start to the end of my treatment the staff was very nice

As someone who was previously petrified of a dental appointment I can’t recommend Truly Dental team highly enough! Amazing

I Canceller my appointment and have rescheduled which wasn’t a problem

Yes great service as usual,following on from the very professional 3 step smile.
Apologies as I wasn’t aware the business had changed owners, and so glad to hear Blanca and her team have remained with the company.
Onwards and upwards.
Thanks
Tommy

The customer service , Moyra took her time to explain everything and to make you feel so much at ease going through all the stages of your transformation
Felt happy to proceed

Excellent all round service from 1st appointment to last appointment, and always kept up to date with how things are going and the plan going forward.

Fantastik and very friendly staff who always had a smile and took time for a chat.

I did not have any phone consultation. That might have taken away some of the problem.
I feel that I drove from Leicestershire with false expectations.
1) I always knew that i had the stump and root of a broken tooth and what i wanted was to replace that with an implant and crown.
I had carefully researched the prices and had message discussions with your staff while doing this research. At no stage was i told that this would be two procedures, aka 'advanced implant' i.e. 2 * £950 not the 1 * £950 fee that I had available.
That could have been determined without inspection.

FWIW no other Dentist has mentioned such an increase. Given the fact that your Facebook advert had a 'price match' feature I was indeed tempted to hold you to quotes received from elsewhere.

2) I was not told that there was a default £100 consultation fee, albeit recoverable as part of a treatment. This was an unnecessary embarrassment when your dentist asked for it.

You have made me take an unnecessary journey AND embarrassed me.

I had the best experience at truly dental- the staff were amazing and extremely friendly. They explained the process throughly and made me feel at ease throughout.

Dr Ross is exceptionally lovely & has given me the best results! He is a true expert & amazing at his job. Maream was also exceptional! i’m really happy with the service they have provided and the results - i love my new tooth! the best dentists i have gone to!!

i would highly recommend this place, thank you to the team ❤️

Web chat was good, could have been more proactive though. I did not ask about the three choices and was only introduced to one. I have done so much research that I forgot it was Truly that have this option, a reminder would have helped as I had no number to call and ask.
The questions I did ask were answered well.