Very disappointed with this lawn company
Very disappointed with this lawn company. Before hiring them, my lawn was green and healthy. After paying for treatments for a year and a half, my lawn became heavily infested with grubs and insects, leaving large areas yellow and completely dead.
The local sales manager initially told me the problem was watering and recommended more water. Thankfully, I didn’t follow that advice because their technician later inspected the lawn and confirmed that insects had eaten the roots.
They offered one free treatment valued at about $75, but that doesn’t come close to covering the cost of replacing all the dead grass. The sales manager also promised someone else would come inspect the property, but that never happened.
I ultimately canceled my service, and the local sales manager’s response was simply to “call customer service.” After being a paying customer for a year and a half, the lack of follow-up and concern was extremely disappointing. This experience made me feel that neither the customer nor the customer’s lawn is valued.
I would not recommend this company at all.

Svar från TruGreen - West Jordan










