This company is impossible to deal with. From the automated system , to missed scheduling, to the lawn treatment they are a mess. I have never had more weeds than I have now.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a years contract , they spayed for weed control for several times. And now I’m told l have brown patch , but that would cost more to fix this problem. I thought it would be covered under original... Se mer
Företaget har svarat
Where do I start? First, I paid close to $700 for flea, tick, and mosquito control. This amount was for JUST my back yard, which I was agreeable to. I primarily wanted it for the flea control becaus... Se mer
The only good review I will give this company is they have very polite sales people. Once they get you signed up, you don’t see a soul and my lawn and my father’s lawn show it. I was told that by summ... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrivet av företaget
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Kontaktuppgifter
3312 N. Park Boulevard, 37701, Alcoa, TN, USA
- (865) 970-3835
2,5
Dålig
5 omdömen
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This company is impossible to deal…
This company is impossible to deal with. From the automated system , to missed scheduling, to the lawn treatment they are a mess. I have never had more weeds than I have now.
24 april 2026
Omdöme utan inbjudan
Svar från TruGreen - Knoxville
Thank you for taking the time to review us, John. Our team takes great pride in providing our customers with quality lawn services, and we’re truly sorry you weren’t pleased with your results. We would like to learn more about your experience and assist in resolving this issue. Could you send us an email at reviews@trugreenmail.com so we can get in touch? Thank you.
Flea, Tick, Mosquito treatment DOES NOT WORK!
Where do I start? First, I paid close to $700 for flea, tick, and mosquito control. This amount was for JUST my back yard, which I was agreeable to. I primarily wanted it for the flea control because we spotted some on our dog. TruGreen has been out here I believe 3 times now and then a couple of call backs because their product does not work.
Part 2: Good luck if you want to speak to anyone locally to try to resolve. Even when I call a "local" number, it sends me to whatever call service center they are using in whatever country (definitely not ours) and I then spend way too much time barely understanding the person on the other line and they have NO skin in the game. I'm done! Don't waste your money or your time with this so called product of theirs.
I will continue to use them (as I have for years) to service my yard (fertilization, weed & feed, etc.). They need to stick to what they know though. After my wasted money on this, I am going to call a true expert, Cook's Pest Control, to get my problem resolved.
7 juni 2025
Omdöme utan inbjudan
Had a years contract
Had a years contract , they spayed for weed control for several times. And now I’m told l have brown patch , but that would cost more to fix this problem. I thought it would be covered under original contract. But no , it was going to cost an additional 180 dollars. So I cancelled. Don’t understand why the extra cost !
10 augusti 2023
Omdöme utan inbjudan
Svar från TruGreen - Knoxville
Hello Rodney, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. Thank you! -CR
Overall my lawn looks great so that is…
Overall my lawn looks great so that is not the issue. They said they applied a tree and shrub treatment and I was home all day and they did not do it. They then debited my checking account for the service they did not do. This is the second time they have done this. I am suppose to get a call from a rep but do not think it will happen. Customer service is terrible. I requested they come back and do the job I paid for and they said they would, we will see. Been a customer for over 20 years so expected more than this!
28 maj 2022
Omdöme utan inbjudan
Svar från TruGreen - Knoxville
Hello Ann, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!
Won’t Be Signing Up Again
The only good review I will give this company is they have very polite sales people. Once they get you signed up, you don’t see a soul and my lawn and my father’s lawn show it. I was told that by summer I would have the nicest looking lawn on the block - NOT! I don’t want an e-mail telling me someone will be there on such-and-such a day or at such-and-such a time. I want accountability! I want the technician who supposedly did a treatment show proof that they did the work because right now, the proof is very weak. Too expensive for this kind of treatment!!
26 juli 2021
Omdöme utan inbjudan
Svar från TruGreen - Knoxville
Hi Thomas, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
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