I paid for a service contract up front for lawn and shrub care. During the year the weeds have never disappeared infact they are worse, and I lost over 8 trees to disease. The service is not thorough.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I DO NOT RECOMMEND USING THIS COMPANY TO ANYONE! THEIR SERVICES ARE AWEFUL. THEY WILL NOT HESITATE TO STEEL YOUR MONEY!!!
Företaget har svarat
They don't listen to the customer they no organization whatsoever bad Communications
We initially had an adequate experience with TruGreen. We had an excellent service rep. When we moved, we decided to stay with them. We have a larger yard now and we noticed that it was not living... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Skrivet av företaget
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Kontaktuppgifter
594 Greenhill Dr, 78665, Round Rock, TX, USA
- (512) 388-3726
2,6
Dålig
4 omdömen
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waste of money lots of weeds and diseased trees
I paid for a service contract up front for lawn and shrub care. During the year the weeds have never disappeared infact they are worse, and I lost over 8 trees to disease. The service is not thorough. Even after calling customer service to enquire how many treatments I had left I still got charged an extra $600 dollars which is non refundable for visits that they stated were re visits for the poor service. Do not waste your money
27 augusti 2025
Omdöme utan inbjudan
They don't listen to the lack of communication they…
They don't listen to the customer they no organization whatsoever bad Communications
19 augusti 2022
Omdöme utan inbjudan
I DO NOT RECOMMEND USING THIS COMPANY…
I DO NOT RECOMMEND USING THIS COMPANY TO ANYONE! THEIR SERVICES ARE AWEFUL. THEY WILL NOT HESITATE TO STEEL YOUR MONEY!!!
10 juni 2022
Omdöme utan inbjudan
Svar från TruGreen - Austin
Hi Roxanne, we're sorry to hear you weren't pleased with your TruGreen service. If there is anything else we can do for you, please email us at reviews@trugreenmail.com with your name and account number so we can get in touch. Thank you!
Very difficult to cancel!
We initially had an adequate experience with TruGreen. We had an excellent service rep. When we moved, we decided to stay with them. We have a larger yard now and we noticed that it was not living up to what we had experienced. We had a different rep but had a very poor visit which we complained about to the company. They took care of the issue, however, we decide that since we had not really had a good experience overall since moving, we would cancel our service. 3 months later having contacted to cancel the service, we were still getting notification of service to be delivered. We contacted to cancel again and spent over 20 minutes on the phone with someone who really didn't want to cancel our service. Our request to speak to a manager went in one ear and out another until my only response to any question was "Please cancel our service". At the beginning of the call, I might have considered them in the future should circumstances change - however, never again. Good thing about a very satisfied customer is that they continue to pay and bring business with them - dissatisfied customers tell everyone they know and anyone who will listen. Consider yourself warned.
20 juli 2021
Omdöme utan inbjudan
Svar från TruGreen - Austin
Hi David, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
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