Trufitcustoms Omdömen 45

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

This review is for the night guards… the quality and durability is terrible. I only used mine for maybe 8 weeks and the softer inside delaminated from the harder outside. The harder outside flared out... Se mer

Betygsatt 5 av 5 stjärnor

I have a high school football player who never used to use his mouthguard! The standard issue mouthguards are bulky, uncomfortable and really difficult to talk and communicate with them in. TruFit g... Se mer

Betygsatt 1 av 5 stjärnor

Very poor customer service. Never seen a company give less of a f*** about their customers. Taking forever to respond to email threads. Can barely verify if my impressions are good and I have to kee... Se mer

Betygsatt 5 av 5 stjärnor

The online ordering process was really easy and once my impression kit arrived, I watched the tutorial video to make sure I was doing things correctly. This was really helpful because I didn’t really... Se mer

Företagsinformation


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

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Betygsatt 5 av 5 stjärnor

Best Mouthguards I’ve Ever Used

I’ve had an excellent experience with this mouth guard company and can’t recommend them enough. I use both their night guard and sports mouthpiece, and the quality of each is outstanding.

The night guard is incredibly comfortable and fits perfectly. I noticed a difference in my sleep almost immediately, with less jaw tension and no more morning soreness. It’s durable, easy to clean, and clearly made with high-quality materials.

Customer service has also been top-notch—responsive, helpful, and genuinely focused on making sure everything fits and works perfectly.

Overall, amazing experience!

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bjj mouthguard for me and night guard…

Bjj mouthguard for me and night guard for my wife.

I first got a mouthguard for BJJ. I went with the thickest one. Probably could have gone for the middle thickness. I’ve warn it for about a year without issues. I recommend it to other people at the gym. I’ve never liked mouthguards because they make me gag. This one doesn’t so it’s the go to.

My wife got a night guard. She doesn’t grind her teeth all that often, but when she does her night guard really helps.

Overall I feel like both were a solid buy.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience with this product has…

My experience with this product has been stellar. The kit was easy to use with the assistance of the videos. When the guard returned to me, it fit perfectly with great tension but not to the point of discomfort or headaches. I use this guard for BJJ and it has been far, far superior to my former guard (Sisu brand). A common issue with thick guards is that your teeth may be protected but the external surfaces of the guard can have prominent edges that cause bleeding when you’re getting cross-faced or someone is going for an RNC, but TruFit guards do not have this issue because they’re so thin. I tell people I know who train seriously that this is the best guard you can get for comfort, the ability to communicate, and protection.

14 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

If I could give 10 stars I would

If I could give 10 stars I would ! So impressed by the quality of these mouth guards. We struggled to find something that would work for our sons multiple sports until we found these guards. Their customer service is exceptional! They were so helpful in ensuring his impressions were good for a perfect fit. Thank you TruFIT customs!

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is the best sports mouthguard ever made!

I have a high school football player who never used to use his mouthguard! The standard issue mouthguards are bulky, uncomfortable and really difficult to talk and communicate with them in. TruFit guards are a game changer, pun intended. Super low profile and the fit is literally perfect. My son doesn’t take his out. It’s got his jersey number on it and the guards are made in his team colors … one for home games, one for away games, haha. I highly recommend TruFit custom mouthguards without reservation. 5 stars. It’s no wonder that most NFL teams use them!

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best mouth guard available

Best mouth guard available. Fits perfectly and has lasted way longer than any mouth guard I have gotten off the shelf at a big box store. This is the only mouth guard I will ever buy again. My nephew loves the mouthguard as it is comfortable and fits perfectly, compared to the others he has used.

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of money

Apparently just wearing and biting down on the guard voids the warranty. Even though the warranty states chewing. I don’t know how they expect a player not to bite down at all while wearing the guard. Complete waste of money for three months of wear.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor customer service

Very poor customer service. Never seen a company give less of a f*** about their customers. Taking forever to respond to email threads. Can barely verify if my impressions are good and I have to keep following up and double / tripling down on emails before finally getting a reply ( still haven’t got one yet from my last email asking for verification of impressions)

Honestly the customer service alone is a reason to stay away and choose a different brand / company

27 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible decision

Very disappointing experience with TruFit.

They sent me the impression kit, which I completed carefully. I even took photos of the impressions and emailed them on 1/5/26 to confirm everything looked okay before sending them in. I never received a response.

Since I didn’t hear back, I mailed the impressions anyway. Three weeks later, they finally emailed me saying the impressions were “too shallow” and wanted to charge me an additional $15 to redo them.

At that point, due to the poor communication and delays, I decided to request a refund. I paid $96 total, but they kept $30 for the kit and refunded only $66—despite the fact that:
• They never replied to my original email
• They never warned me there was an issue before I mailed the impressions
• They never apologized or made any effort to make things right

Bad communication, slow responses, extra charges after the fact, and no customer service accountability. I would not recommend this company.

26 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor quality and lackluster customer service.

I agree with some of the other reviews that it took a long time from the initial purchase online to finally receiving the final mouthguard.

I also had a similar experience where the final guard did not fit properly causing sore teeth in the morning, resulting in having to go through the process all over again.

I unfortunately was very disappointed with the quality of my night guard that was designed and marketed for grinding at night.

After 4 1/2 months, the guard started to crack and eventually developed holes, despite rinsing every single morning and doing a deep clean with denture tablets every week.

I reached out to customer service to confirm how long these night cards typically last and I was told that they should last about a year with proper care and maintenance.

I told the customer service rep that I did maintain and care for the night guard and that it only lasted 4 1/2 months. She said that if I was a heavy grinder, it wouldn’t last as long.

After that response, I checked the website and the product description that clearly says the night guard is made from high-quality grinding resistant BPA free material.

I responded to the customer service rep by sending her a screenshot of the product description and didn’t hear from them for about a week and a half. I finally got a response after following up, but she didn’t address my response with the screenshot.

If you’re not going to stand by your product based on the website product description, you should add a disclaimer, letting people know that those with excessive grinding would result in shorter lifespan of the night guard or just get out of the night guard, vertical altogether and stick with mouthpieces for sports.

17 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Great marketing, poor result

Great idea, disappointing execution and poor result.

Ordered a night guard to prevent teeth grinding / TMJ, first impression didn’t work but took 3-weeks for them to contact me and send a new kit for $15. Second impression worked fine but return was via USPS which took almost 2 weeks to deliver.

After waiting some more mouth guard finally arrived, but the fit is terrible. The guard is too tight so it actually pushes on my teeth like braces would and I wake up with terrible pain in the mornings. What a waste of $100.

7 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This product is such a disappointment!

This is not great for kids! I'll start with the good, my son's impressions didn't work right the first time so they did eventually send us 2 new impressions free of charge to send back in and those did work. The painful part was that the process was incredibly slow, almost 2 months from ordering until we had an actual mouthguard. Then when we finally got the actual mouthguard back and my son was super excited, within 2 weeks of first wear, the mouthguard warped. I asked the company if they had a warranty cause no product should get ruined that fast and it's in his mouth getting chewed on so I would expect better quality, they said it doesn't look like the issues appeared before we shipped it so it's not covered. So we have had it for 2 weeks, it's already warped, it took us 2 months to get it and it was wasted money and a whole lot of effort with high hopes for nothing.

17 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

By far the best mouthguard

By far the best mouthguard I’ve ever worn—perfect fit, amazing quality, and the customer service was incredibly helpful from start to finish. I'll be back for more! Thank you Trufit!

16 augusti 2025
Betygsatt 5 av 5 stjärnor

My guard fit perfect

My guard fit perfect! Best mouthpiece on the market hands down. I noticed that some previous customers had complaints about customer service but this was not my experience. They even expedited my guard in time for upcoming tournament. Thank you!

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If you lack basic customer service why would anyone order from this company?

I've been looking at ordering true fit for about a year now and have finally decided that I will not be doing it merely based on the fact that their customer service through email is absolute garbage... they don't honor or accurately post the correct prices that they advertise...they take forever to get back to you and when you tell them that it still doesn't work the promo they don't do anything about and they just stop replying to you... this is a total scam company and I'll just continue buying the ones on Amazon for a fraction of the cost

3 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of time and money

I saw the reviews of others and still wanted to give it a try. Did the impressions perfectly, matched the diagrams shown. After a week told me they were still too shallow. Pay more money for another kit or get partial refund. I chose refund. No reason it couldn't work and let's be honest, it doesn't provide better protection than any other brands out there. Don't bother.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DON'T EVER BUY FROM THEM

DON'T EVER BUY FROM THEM. They're a joke. if impressions not good charge you $15 for another set. If you cancel order they charge you $30 for the impressions that aren't good. What a scam!! stay away.

29 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service

Kat comes with two impressions, my first attempt was not good, but second met all of the criteria. I was notified that I needed to pay an additional fee for additional molds. When I asked about refund options, they simply gave me a partial refund and dismissed my emails requesting for an alternative solution. Would not recommend company out of principle, go with a sisu for a much cheaper slim guard or impact for a larger custom guard, both are cheaper anyway.

14 maj 2025
Omdöme utan inbjudan

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