Oh, how awesome this TrueHost Nigeria service is! Try it and see yourself when it comes to chat. I love Zola's service so much when it comes to WhatsApp chat. He is different from assistant on... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Firstly their software to create a site is extremely difficult to use pretty close to coding, nothing like say Power Point. Secondly don't ever subscribe to them, because they will continue billing yo... Se mer
Företaget har svarat
Gitonga walked me through a smooth resolving of my ticket that involved my client's files that were reflecting a 404 Error Not Found Message. Within 1 hour he helped me resolve it! Thank you for ha... Se mer
Företaget har svarat
I dropped a rate and review before now, thinking something positive will come out of it, howbeit nothing ever happened, even after Trueshost replied 6 days ago and still gave their false promises of r... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are the best and cheapest Company in domain registration (.com.ng, .com, .ng, .org, .net etc) with vibrant secured web Hosting, VPS, SSL Certificates, SIte builders and dedicated servers in Nigeria and the whole of West Africa. We are available 24/7 on various channels like WhatsApp, Live Chat and Call. Our Customers come first.
Kontaktuppgifter
3rd Flr, Alpha & Omega, Queen Elizabeth II Rd, Ibadan, Nigeria, 3rd Flr, Alpha & Omega, Queen Elizabeth II Rd, Ibadan, Nigeria, Lagos, Nigeria
- +234 (0)201 888 9266
- info@truehost.cloud
- truehost.com.ng
3,6
Medel
161 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Affordable services
They are just there, affordable services to help web designers like me
1 april 2026
Omdöme utan inbjudan
Dedication and efficiency
17 april 2026
Mr Emmanuel was calm and considerate!
Mr Emmanuel was calm and considerate!
I highly recommend
13 mars 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Richard
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Svar från truehost.com.ng
Hello Adamu
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Bad service experience
You did you diliver as promised, after more than 2 weeks of hosting i could not acess my cPanel
15 februari 2026
Svar från truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Very unreliable service
Very unreliable service, poor customer service. Please stay away.
15 februari 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Dubem
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Unacceptable 24-hour setup delay and poor technical support.
I purchased a VPS from Truehost for an AI deployment project, and the experience has been incredibly frustrating.
1. The Delay: In an industry where VPS provisioning is usually instant, it took Truehost a full 24 hours to get my server live. Despite this delay, my billing cycle began immediately, meaning I was charged for a day I had no access.
2. Dismissive Support: When I reached out to customer service, there was no apology for the delay. Most importantly, the support agents completely ignored my technical questions, giving only vague, one-sentence updates about when the server would be ready.
3. Modern Standards: If you are a developer looking for a reliable "on-demand" cloud experience, look elsewhere. The hardware might be affordable, but the setup speed and lack of human support make it a poor choice for serious projects.
Bottom line: 1 star for making a simple setup feel like a 2-day struggle.
15 februari 2026
Svar från truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
ZOLA the chatbot destroyed my site
Their chatbot Zola destroyed my site and didn't let me chat with a customer support agent on whatsapp. Immediately i bought my domain i was greeted with heavy issues which i solved MYSELF this night. i believe a human is behind that bot and i don't think it's the same person i chatted with when i got my first domain 3 years ago. I'l l transfer my domain very soon.
Don't waste your money on Truehost, you'll be greeted with issues immediatey and they won't be minor issues. If you go to the support a bot will reply and will not let you chat with an agent until it has wasted 48 hours of your time. it is a disgrace and it's exhausting
8 februari 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Grace
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Svar från truehost.com.ng
Hello Bashir
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
My experience was a very good one…
My experience was a very good one particularly when I spoke to a customer support named Emmanuel who made everything easier to navigate for me.
You’re the best
31 januari 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello John
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
You are thiefs
You are thiefs, scammers. I paid for a VPS service I never received. Please avoid them they are organised thief.
13 januari 2026
Svar från truehost.com.ng
Hello Oluwafemi
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Thank you Rahab for your help today
15 januari 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Globalite
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
The online live representative is very…
The online live representative is very patient and attentive
7 januari 2026
Svar från truehost.com.ng
Hello Godfrey
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with Zola.
We look forward to welcoming you back!
worst experience not helpful atall
worst experience not helpful atall. am ending all my services with them and i wont advice anyone to use them. they just put a bot that can solve problem in all their chat and it will refuse to transfer
1 januari 2026
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Elisha
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
Give praise where it's deserved
I've had my fair share of issues with other hosting platforms, but I would have to say, when it comes to good customer support, kudos to the support team on truehost. I dare say this is one of the best I've seen so far. They also have affordable prices for their service compared to other platforms with good uptime too.
A job well done👍
13 december 2025
Svar från truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience .
We look forward to welcoming you back!
Absolutely Perfect 💯
1 december 2025
Svar från truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We look forward to welcoming you back!
Best customer support ever
Best customer support ever . Thank you Isaac for being patient with me and making everything so easy .
18 november 2025
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello Thankgod
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Svar från truehost.com.ng
Hello Ogunleye
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!
Svar från truehost.com.ng
Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud
weldone for the swift assist
4 november 2025
Omdöme utan inbjudan
Svar från truehost.com.ng
Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience
We look forward to welcoming you back!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.