So pleased to find this company, originally I requested the wrong date.After calling them they ammended the date for me. I also requested the packaging was to suit my personal circumstances. On arriva... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had some very good joints of meat and pork loin steaks, but found the bacon too thick for my liking. Meat delivered on time and at a reasonable price. Would use again.
Been trying out a lot of items steaks burgers lamb chicken and I'm on my second full box what I have ordered and I can honestly say every item I have tasted is of top Quality produce from truebites .T... Se mer
Easy online service. Fast turnaround. Very good cuts. Reasonable delivery cost. Great customer service. *Not kept frozen enough in transit compared with polystyrene boxes I've had before but froze aga... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.
Kontaktuppgifter
Unit 27 Ketley Business Park, TF1 5JD, Telford, Storbritannien
- 01952872120
- info@truebites.co.uk
- truebites.co.uk
4,8
Utmärkt
1 tn omdömen
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FAT AND GRIZZY
4 april 2024
Svar från Truebites
Hi Isabel, I'm sorry you've had an issue with your order. As I noted on your invoice, we did our best to remove all the fat from your items, but it isn't always possible I'm afraid. Especially on products such as lamb steaks, as there is often internal fat, which holds the meat together. Removing it would cause the meat to fall apart and your steaks would end up in pieces. I assume you won't be back to order from us, but going forward, if you want pork steaks without any fat at all, I would suggest ordering something like 'Pork Medallions' as I think these would suit your needs. Hopefully you find that helpful? Thanks for your feedback and take care, Matt
Good quality meat
Good quality meat, packaged very well, delivered when expected, sent regular emails with updates
3 april 2024
Svar från Truebites
Thanks so much for your review, it is appreciated. Glad you are happy with your delivery! Matt
Great service and love the meat tastes…
Great service and love the meat tastes really nice half a pig you get loads and the bacon tastes lovely too
3 april 2024
Svar från Truebites
Thanks so much for your review Trudi, it is appreciated. Glad you are happy with your Half a Pig! Take care, Matt
Good meat bu remove the MSG
Good meat. My only quibble is the MSG in the chicken sausage, which I can't tolerate.---(should have looked at the small print !)
19 mars 2024
Svar från Truebites
Hi Barbara, thanks for your review and feedback. I'll have a look and see if there's a way for us to adjust this for you. Take care, Matt
Love this family run company
Love this family run company - you can tell when companies care about their products and what they do and with TrueBites you can. The meat is delicious, healthier than store bought and so easy to buy with such fast delivery all over the UK. So impressed and will continue to buy from here.
15 mars 2024
Svar från Truebites
Hi Leanne, thanks so much for your kind review. We do try our best for all our customers and are so glad you are happy with our products and service! We really do care about what we do, and thanks to people like you, we get to keep doing it! 😃
Considerable decline in quality and sneaky portions weighing
Second time I ordered from Truebites, as first order was quite good. Typically what happens with these meat delivery companies is they always try to make a good impression at first and then decline in quality over time. Surprisingly this started happening as soon as the second order, which is quite concerning. Noticeable decline in quality and found bones in the mince. Also, worth mentioning that you pay for plastic at the same price as the meat, as they weigh their portions already inside the package - please verify yourselves as I did when my delivery arrived.
14 mars 2024
Svar från Truebites
Hi Bruno, I'm sorry you seem to have had an issue with your delivery. I can assure you we certainly don't purposely aim for a decline in quality. That's just not the way we work here. We aim to give every product and order our best, as we really do care about what we do. We aren't even aware which products we're producing are for which customers when we're butchering, as we do all the items for each day together. Anyway, I apologise that you found some bone in your mince, we prepare the meat for mincing by hand and obviously aim to remove any bone/gristle etc, but appear to have missed some on this occasion. We're only a small team, and don't always get it right, so I'm sorry about that. In regards to the weight, we actually pack to an average weight rule (that's what the 'e' means on the label). This is because it's very difficult for us to hand cut and pack every item to the exact weight, so sometimes items maybe a touch heavy or a touch light within specific tolerances. We obviously aim to get it right every time, but we are only human. Having said that, we obviously will take your feedback on board and do our best to improve going forward. Thanks and take care, Matt
Svar från Truebites
Thank you Jack! Take care, Matt
Svar från Truebites
Thanks Neil. Glad you are happy and thanks for the review! Matt
Fantastic service
Fantastic service. Meat came fresh and packed properly. Sausages are AMAZING. I have no complaints. Will definitely be ordering again
7 februari 2024
boxed and sent really well
boxed and sent really well
got exactly what i paid for
even got a smiley face on my invoice from Matt.
made my week.
will definatly be ordering again
flat ribs with smoked steak rub wrapped in tin foil and cooked at 160 fan,for 4hours,omg,
6 februari 2024
The meat was lovely packed and had a…
The meat was lovely packed and had a joint today the meat was amazing thank you
8 februari 2024
Superb as usual
5 februari 2024
Good quality produce
Overall impressed with quality of produce, communication and delivery
15 januari 2024
N amazing box of meats
N amazing box of meats, all packed so well.
Never seen such wonderful flat wings. beef short ribs was the bedt. plenty more 2 eat. stovked up my freezer. Thank u.
11 januari 2024
Totally brilliant people meat superb…
Totally brilliant people meat superb quality arrived on time
Buy truebites
15 januari 2024
The January box.
Another high quality box of meat. Delivered on time and really well packed. Well done.
11 januari 2024
We ordered some rind on bacon
We ordered some rind on bacon. We were kept informed every step of the way. The bacon is lovely, fresh and so tasty. We chose picked it up on the right day and the staff couldn't have been more helpful. They even carried it to the car for us. Will definitely be using this company again
29 december 2023
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