I ordered 2 knee sleeves that never arrived. I contacted customer support 3 times without any reply! In the end I had to go through my bank to get my money back. Terrible customer service!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I like the quality but I’m small and they are too long therefore the top of the sock digs into my leg just below the knee making them tight. I don’t wear loose trousers so the ridge shows under leggin... Se mer
I have been wearing True Compress socks for over 4 weeks now I can honestly say the swelling in my legs has gone, also my varicose veins are reduced greatly. The socks are well made comfortable t... Se mer
Firstly, the product is excellent and does exactly as I’d hoped it would. Sometime after continuous wear, a small hole appeared in one sock. Not only was the sock replaced immediately, a complete p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to True Compress – where compression socks are redefined. Our mission at True Compress is simple: to provide you with compression socks that go beyond the ordinary, offering unmatched comfort, support, and style. With True Compress, you can trust that you're getting top-quality compression wear that's backed by a commitment to excellence. Join the True Compress community today and discover why we're not your basic compression socks.
Kontaktuppgifter
71-75 Shelton Street Covent Garden, WC2H 9JQ, London, Storbritannien
- support@true-compress.com
- true-compress.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible customer service!
I ordered 2 knee sleeves that never arrived.
I contacted customer support 3 times without any reply!
In the end I had to go through my bank to get my money back.
Terrible customer service!
Once again the True Compress…
Once again the True Compress compression socks proved to be comfortable to wear and a lot better than other compression socks when getting them onto your leg.
Still too tight for me after they were…
Still to tight for me after they were washed on cool wash
Very comfortable compression socks to…
Very comfortable compression socks to wear; no digging into skin from tops of socks; very good leg length which is rare on most compression socks i have tried; good range of colours, looks like you are wearing ordinary socks instead of compression socks.
Order never arrived
Order never arrived. ZERO response from customer service. I’m seriously disappointed.
I really needed these socks.
The best socks I have ever worn....I've…
The best socks I have ever worn....I've thrown everything else out
Change in leg length
My husband has been using these socks for a few years and was really happy with them. However on opening the packet it would appear to have leg length some 2 inchs longer than previous socks. Will have to see if my husband is happy with the extra length.
Order is quick to be shipped
Order is quick to be shipped but after the shipping is confirmed it seems to slow down
Unacceptable service
I ordered the cream socks but was sent black. When I complained, at first they refused to see there was a problem. After dozens of emails, they finally agreed to refund me and have me a UK address to return the incorrect socks to. They asked me provide email evidence that I had sent them by tracked post. I did all this, have never received the refund and now the email address is not working. Not at all satisfied with their service.
Refund
Trying to get a refund out of this company for goods returned is like trying to get blood out of a stone. Please think twice before you deal with them. They are corrupt.
Refund
I tried to get a refund and they made it almost impossible. Please do not use them. Their customer service support is a joke. I felt like I was emailing into a black hole. I sent them all the information they needed to give me a refund and they pretended not to have received anything. I’ve never felt so frustrated dealing with an online retailer. I’ve also never used Trustpilot before so this is how strongly I feel about warning other potential customers not to use this company.
Not for small people with fatter legs like the quality but I’m small and…
I like the quality but I’m small and they are too long therefore the top of the sock digs into my leg just below the knee making them tight. I don’t wear loose trousers so the ridge shows under leggings or tighter trousers and it’s uncomfortable.
True Compress is excellent
True Compress is excellent. Material soft even after many washes and still tight which helps a lot especially in flights. Very happy with it.
Very happy customer they work
Delighted with the socks I find my feet swell after a long haul flight and I am unable to wear my shoes however using these socks I have solved the problem unlike others I have tried they are easy to put on and are still very effective at arresting the swelling
Well worth the purchase
I have been wearing True Compress socks for over 4 weeks now I can honestly say the swelling in my legs has gone, also my varicose veins are reduced greatly.
The socks are well made comfortable to wear and after washing still keep their firmness.
Great product highly recommended.

Svar från True Compress
Really first class product
Firstly, the product is excellent and does exactly as I’d hoped it would.
Sometime after continuous wear, a small hole appeared in one sock. Not only was the sock replaced immediately, a complete pack of three pairs was sent. Absolutely first class service.

Svar från True Compress
my sister loves her compression socks…
my sister loves her compression socks fit perfectly and very comfortable delivery was very quick

Svar från True Compress
Excellent product and service
Excellent product and service. Delivered on time , good value. Works great, you will really feel the difference wearing it in just one night.

Svar från True Compress
Beat Socks Ever
I have searched all over for socks after a leg injury and these are by far the best. No more pain and swelling! Thankyou!!

Svar från True Compress
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







