Tropical Coast Plumbing Omdömen 

63
•
TrustScore 2.5 av 5

2,6

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Loose fitting on stove which needed tightening as we were had a gas leak Fitter told me we needed a complete replacement of pipes When I told him forget about the job I'll get someone else in it beca... Se mer

Betygsatt 2 av 5 stjärnor

Quick response and expensive Guys were quick to respond and tell me what’s wrong, but left me with no temporary solution, but instead left me quite literally high and dry with no certainty on wh... Se mer

Betygsatt 5 av 5 stjärnor

The pipe to the front water main died. Braeden and his co-pilot, a female apprentice turned up to tackle the issue. Braeden saw the potential of this becoming a recurring problem as the previous o... Se mer

Betygsatt 5 av 5 stjärnor

Would definitely recommend Tropical coast plumbing lachlan kept me informed from the moment I rang till when he showed up new exactly what the problem was no mucking around this is the second time I'v... Se mer

Företaget har svarat

Företagsinformation

  1. Rörmokare

Skrivet av företaget

Tropical Coast Plumbing is a family-owned plumbing company that prides itself on customer service. Our services include unblocking drains, emergency plumbing repairs, repairing leaky taps, toilets and hot water systems, roof and gutter repairs, CCTV dr...


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

63 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,6

Alla omdömen

(63)

4 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Loose fitting on stove which needed…

Loose fitting on stove which needed tightening as we were had a gas leak Fitter told me we needed a complete replacement of pipes When I told him forget about the job I'll get someone else in it became an easy fix Beware of these guys

22 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

Tropical Coast Plumbing has very terrible customer service. Spoke with Bree which was terrible and was not able to help. Terrible pricing cost $$ per hour. I personally would not recommend this company, try anyone else but them. If you have to wait trust me wait.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Too expensive

Too expensive. Quoted over $2400 to put in a vanity & two sets of taps. Asked how long they thought it would take - reply 'whole day'.
Another plumber did work - took 2 1/2 hours and charged under $500.
They can't justify their pricing.

20 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service once again!

Great service once again!
Andrew, you are a real legend for suggesting the new style tap for our outdoor hose..we have put up with water hammer for 20+years, and it's now gone!
Very respectful and a very professional tradesmen..keep up the great work!

17 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very expensive

Townsville branch - Very expensive. My jaw dropped when I received their invoice! Their invoice came to $757.86. Had to ask for an itemised invoice! A call out fee of $227.27 on top of the time spent at the premises for replacing a kitchen mixer tap ($177.60 plus GST) and fixing a tap leaking in the shower. He spent only 1 and half hours at the house. Apparently Saturday is an after hour call. I thought after hours would be after 5pm NOT on a Saturday mid morning! This was not clearly stated on their text message whatsoever. Also their prices on the text was $220 including GST but when I received their invoice GST was added on top! I am not going to pay this call out fee and will not be calling these thieves again!

1 mars 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Quick response and expensive

Quick response and expensive

Guys were quick to respond and tell me what’s wrong, but left me with no temporary solution, but instead left me quite literally high and dry with no certainty on when the repair could be completed,

Might be a good company overall but seems as though some employees on the frontline let the reputation slip

16 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant company and amazing staff.

They sent someone out the same day, Mick did a fantastic job, gave all the options and was more than happy to accommodate with our choices.

Would highly recommend to everyone, to call Tropical Coast Plumbing first!

13 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Also trading as Capricorn Coast Plumbing. Avoid or Get Ripped Off.

Also trading as Capricorn Coast Plumbing.

Gave me a quote for a small gutter / flashing job. I agreed to the extorsionate sum, but then they came back demanding 50% andvance payment before they would do anything. Would not give a date for rectification / action until afer deposit payed.

Went out for 3 more quotes all 50% less than the extortionates. No deposit required and guaranteed completion dates and leak guarantee provided.

Forget these extortionates, believed to be trading from Brisbane. Use local and save 50%.

15 januari 2025
Omdöme utan inbjudan
Logotyp för Tropical Coast Plumbing

Svar från Tropical Coast Plumbing

Thank you for your feedback. We’d like to clarify some points regarding your review, as it contains false information about our business.

Tropical Coast Plumbing operates solely under this name; we do not trade as Capricorn Coast Plumbing or any other name. Additionally, we have local licensed plumbers servicing the Rockhampton and Yeppoon regions.

Regarding our quoting and deposit policy, as stated in our quote, we require a 10-50% deposit for larger quoted jobs. This policy is in place to confirm your booking and secure the materials needed for the work. It also protects us from the unfortunate cases where work is completed, but payment is not received.

We understand that customers may seek quotes from other businesses, and pricing can vary depending on each business’s processes, materials, and overheads. While we respect your choice to go elsewhere, we stand by the quality of our work and the transparency of our pricing.

If you’d like to discuss this further or have any questions, please feel free to reach out to our team.

Thank you,
The Tropical Coast Plumbing Team

Betygsatt 5 av 5 stjärnor

No More Mud Baths For Emme.

The pipe to the front water main died. Braeden and his co-pilot, a female apprentice turned up to tackle the issue. Braeden saw the potential of this becoming a recurring problem as the previous owners had fitted an irrigation pipe into the main. Now, I understand why this was the 2nd call-out to the issue.
No more mud baths for my dog. The pipe is finally fixed.
Braeden, I appreciate your foresight with this issue.
Beautiful neat job guys.

10 september 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Support

The plumbing team as well as support staff were very professional and helpful throughout, and we can't thank Dan enough for his aftercare support.

22 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had a plumber come out to look at a…

Had a plumber come out to look at a leaking tap was on-site less than 10mins and was told he couldn’t fix it and would need a whole new faucet which I would have to source then left. Received a bill months later for a hours work. Very disappointed as the plumber literally did nothing whilst he was here.

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After hours burst water pipe

Last night we had a burst water pipe after hours . We rang Tropical Coast Plumbing and had a quick response from Dan .Dan was friendly , polite and explained what had happened . He completed the job quickly and we were very happy with his work . We totally recommend Tropical Coast Plumbing and Dan for all your plumbing issues .

31 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

you engage this business ensure you…

you engage this business ensure you check the work site prior to tradesman leaving. Damage was done to our house by tradesman with boot marks visible around damaged area. Responsibly was denied and liability insurance details not supplied. Have spoken to others and this is not an unusual response from this company when damaged has been caused

31 augusti 2022
Omdöme utan inbjudan
Logotyp för Tropical Coast Plumbing

Svar från Tropical Coast Plumbing

Hi Sue, We have had several builders look at the photos and all agree that the damage was caused by movement to the structure over a period of time and the crack to the external FC Sheet could not have been damaged by accessing the roof.

The QBCC has also investigated this issue and has denied your claim of damages by Tropical Coast Plumbing.

We urge you to remove this review as what you have said is incorrect.

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