Firebird Tours took care of ALL THE DETAILS. The Best of Scotland and Ireland two week tour exceeded our expectations.The itinerary was wonderful, a great mixture of tours and free time to explore. W... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We used Triptile to plan our trip to Italy Switzerland and Germany, and it worked out perfectly well! While tour builder itself was a little hard for us, their customer support was right there to... Se mer
The customer support team helped to find the smoothest way to get from place to place and also made suggestions to make sure I did not forget anything.
I cannot get rid of the default , that only lets me see itinerary for the 2nd destination for 3 days, I want 7 nights for the 2nd destination. also, how do you view the price or get confirmation... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Triptile is an innovative trip builder and trip reservation service. It recommends best destinations, transportation between destinations, best experiences and hotels in over 50 European and Asian countries. You can plan a remarkable program just like you want it, and you book anything you need for your trip with click of a button.
Kontaktuppgifter
500 East Broward Boulevard, Suite 900 , 33394, Fort Lauderdale, USA
- info@triptile.com
- triptile.com
4,5
Utmärkt
56 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I like the layout of the site
I like the layout of the site. Wish there was more specifics available for the train rides.
12 januari 2021
So easy and fun to use!
I'm planning a solo trip to Europe, and triptile has been such a help with easing my nerves and providing amazing resources!
29 december 2020
Website
Parts of the website are not intuitive. I want to rent a car and drive all over Italy and I couldn’t figure out how to make that my mode of transportation
21 december 2020
Svar från Triptile
Thank you for your feedback. We are working on adding car rental functionality to Triptile and we will let you know when it is ready.
Hotel Choices & Locations
It was a little difficult figuring out the Hotels and locations of the hotels in each local. Maybe if you had a little map showing the various hotel you recommend in proximity to major landmarks.
The way the pricing works confused me, it felt like I had to select something before I could see the price.
But, it's a great tool to start assembling a trip.
10 december 2020
Trip to Ireland
I do like to plan our own trips, and tried to use tour builders before to speed up a process, but they don't really allow you to build a trip, just more of an information-gathering display.
I saw Triptile showing as a European tour builder, and gave it a try. And WOW! I actually was able to plan a trip to Ireland for us in less than half an hour! I selected cities I want to visit right on a map, put in dates, click build - 10 seconds later itinerary loaded. I have a pretty outlay of a program and can select hotels I want, and choose from a big list of activities in each place. I actually just used their recommended program for most of the cities, really saves time from doing your own research for all places, and looks like their recommended program covers all must-see places.
They also take care of transportations in between cities which is super convenient, and what I selected instead of some trains, is a private transfer with tours of Dingle Peninsular and Cliffs of Moher on a way between cities.
Then when I saved my 11-day itinerary, they showed detailed pricing, which is very convenient. I clicked on the book and in the pop-up I got all of the services and rates for review. They charge a program delivery fee, which was a little strange. But after reading further, looks like they show costs for all planned services (which is very convenient), and have about 10% delivery service fee if you book it all with them. I paid the deposit, and received a detailed itinerary, receipt, and introduction to my travel coordinator for any questions.
I will wait for my trip to happen in May to see how well they deliver, but so far it had been very impressive.
1 december 2020
Website site is difficult to navigate
Website site is difficult to navigate. Trying to delete itinerary stops was hard. Could not find an easy way to add or research hotels by class. Couldn’t change transfers or research transfer options.
Got frustrated and went to a different website.
17 juli 2020
Omdöme utan inbjudan
Svar från Triptile
Hello,
Thank you for your valuable feedback.
We are sorry to hear that you were not able to navigate our website smoothly. I agree, there should be an easier way to delete cities in itinerary (now you have to open map and point at city name to find trash bin). We will fix it shortly.
Also, could you share where you weren't able to find transfer options. We will ask our team to look into this and fix it asap.
With best regards,
www.triptile.com
Navigation for 70+ a challenge
16 juli 2020
Omdöme utan inbjudan
Better than any I've tried before it
Better than any I've tried before it. I highly recommend.
7 juli 2020
Omdöme utan inbjudan
Svar från Triptile
Next week we are planning to release new functionality that allows you to see estimated prices. And we kindly ask you to modify the one star review.
Everything was well explained and so…
Everything was well explained and so far I am pleased.
29 juni 2020
Omdöme utan inbjudan
loved the interface and detailing ....
26 juni 2020
Omdöme utan inbjudan
Svar från Triptile
Thank you for your feedback. We are planning to release a bunch of new features in the upcoming weeks that will make planning even more convenient. Hope to see you using our platform again in future!
How the duration of the trip is counted…
How the duration of the trip is counted by Triptile is confusing. My 16 day trip adds up to 21 days on Triptile. This needs to be fixed.
25 juni 2020
Omdöme utan inbjudan
Svar från Triptile
Dear Steven, thank you for your feedback. We have renamed "days" into "nights" to make it more clear how many days your trip lasts. We have also added feature "no overnight stay" which lets you add a hub without having to stay there. Please check out your itinerary now and let us know if it makes more sense now.
Thank you for your valuable insight.
I cannot get rid of the default
I cannot get rid of the default , that only lets me see itinerary for the 2nd destination for 3 days, I want 7 nights for the 2nd destination.
also, how do you view the price or get confirmation of anything?? no number to call.... or make specific tailored custom changes???
not user friendly, disrupts my confidence level with triptile.
24 juni 2020
Omdöme utan inbjudan
Svar från Triptile
Hello,
Its regretful to see this 1-star because:
- We contacted you and assisted with modifying days and nights. You just did not understand that default day by day descriptions were recommended program, that their text does not change depending on how many days you select.
- We also informed you that we are rolling out the price display feature in middle of July. You just did not answer when we provided you with this information.
- As for number to call, we display it at the bottom of each itinerary and on the website. There are many ways to reach us, but phone, but email, by live chat on the website. We clearly display all of our contact details all over the website. You just failed to notice them for some strange reason.
Finally, we are confident that Triptile is the most user-friendly and most powerful trip builder in the world, it seems that you just did not get it. We wish you good luck with other trip builders and look forward to seeing you back, because after trying all else you will come back, we are certain.
Regards,
Triptile Team
Very responsive and helpful
Very responsive and helpful. Just sad that this pandemic I keeping me from the travel I want to do
24 juni 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.