Tripbeam Omdömen 804

Pankaj Kumar has given me an exceptional level of service.

Tushar and Rohan provided me excellent services and both are great human being. Give them chance to help you out. I believe both will not disappoint anyone with services and commitment. All the best to you both and appreciate once again for the help and in giving us reasonable flight ticket.

I recently booked my Flight Tickets to Toronto through Tripbeam and it was an absolutely wonderful experience. Special thanks and Kudos to Rohan for going beyond boundaries and offering the best fare. He offered me several options in permutation and combination of Travel dates, Layovers, Duration, Airline preferences etc. He definitely put in alot of hard work to ensure my every doubt is cleared and ensured I was at mental peace till I finalise my booking. Thank you again Rohan:)

Worked with tushar and he was helpful in getting tickets with best price. It was a smooth process and he also price matched. Overall happy with the service

Mr Patel offered a great and greet me a very humble manner moreover great experience dealing with trip beam

Pankaj offered excellent service. I was little annoyed when he reached out multiple times, but it was worth it. He found a better deal than what I found.

Rohan was very helpful. His colleagues too supported the process. Good guy

Have dealt with them in the past. Excellent service by Robin Chaudhuri. Efficient, courteous and professional. Will use him again

TUSHAR BINDRA is amazing. Highly intelligent, very caring, easy to understand, and knows how to hunt down the best deal. He displays unrelenting effort to do this and goes out of his way to help. He is very pleasant, accurate, and knowledgeable beyond belief. I have been dealing with him for many years and have also referred friends to him. Many thanks, Tushar. I hope your boss gives you a great raise!

Respected Owner of Trip beam Canada,
I would like to share how I am being treated by your management team regarding my latest booking and would appreciate it if you look into this as it is very stressful and dangerous for me and my family's health and well-being.
I am getting continuous calls and threatening emails for ticket cancellation while I am trying to take care of my kids who have been sick for the last 2 weeks. This is even after I paid the full amount for the ticket with Trip beam’s profit margin.
Here is what happened -
I called on Jan 14, 2024 to book my Edmonton to Mumbai round trip ticket (3 adults + 2 kids). An agent that I already trusted before and blindly booked all my tickets with in previous years, offered me a non-refundable, non-cancellable ticket for 14,500 Cad saying it was the best available ticket. He booked my ticket but I was unable to do the full transaction in one shot due to my bank limitations. I had a feeling this was a high price for a 6-month early ticket so I contacted Metairfare for cross checking of the same ticket (same flight, same time) which they offered for 11,500 Cad only. This is when I realized that the ticket from Metairfare was cheaper than the one from Trip Beam. I also called Air Canada Customer Care and they were also surprised that I was being charged more than the airline’s actual ticket price.
I paid Trip Beam 12,000 Cad, being unaware of the actual ticket price. After asking the manager the reason for such a big price difference, the reasons I received were not legit and after a few discussions over WhatsApp phone calls they asked me to pay 12,750 Cad as the final amount but I told them I will only pay 12,000 Cad because they were charging me way over the reasonable price.
Later on, I received the actual price of Air Canada’s ticket which is 2,300 Cad per adult (Trip beam charged 2,900 Cad per adult) and 1,960 Cad per child (Trip beam charged 2,800 Cad per child). I received details from Air Canada through email. I had paid 1,100 Cad extra while the actual ticket price was 10,880 Cad, even though I was offered that ticket for only 11,500 Cad by Metairfare. At this point Trip beam had already booked my ticket. I could understand why there would be a difference of 1,000 Cad between two different offers but definitely not 3,000 Cad. I am already having a hard time taking care of my kids with health issues and now Tripbeam agents are telling me to pay 750 Cad more (I already paid 12,000 Cad) and sending emails and calls threatening me that my tickets will be canceled if I don’t do so.

As I was Trip beam’s repetitive customer in the past, I would like the owner to take matters into their own hands and help me/my family. I paid Trip beam their full ticket and more than what I was offered by Metairfare’s agent, and I am still getting pushed to pay 750 Cad more by Trip beam’s agents.
I kindly request the Trip beam owner to listen to what I’m going through since I am a regular customer. Your help is highly appreciated.

Thank you so much Robin for great customer service. You always made my trip easy and affordable. Keep up the great work.

Robin choudhury was very patient. he suggested me multiple combinations for my travel. I was happy with his imputs

Excellent customer Service.Thankyou Kamal..

His customer service is very good and polite as well. He is very knowledgeable and provide the best advise for the client's.

I went on the website to price a ticket and I am really glad that I got in touch with Akshant. He beat the cheapest price I found online after weeks of researching. I will use Trip Beam again and recommend everyone should give them a call before booking any flight.

Akshant sharma has been helping me for new ticket because I was stuck with old ticket that was too high, he did really good job for me.
He has been responsive to all calls with positive intent and helping me feel comfortable with his responsibilities.

Thanks to team and especially Akshant.

Thanks for everything, you're the best. '' ''You know, I have planned many trips before with various travel agents and I must say you are truly one of the best agentI have had the pleasure to interact with. We thank you very much for all your work and dedication to make this trip smooth.best experience dealing with akshant sharma you are a gentleman .

Robin Chaudhary is the best guy and he knows how to treat customers in difficult/unavoidable situations which are not always predictable. Thank you once again!