Tripbeam Omdömen 804

I booked my ticket with TripBeam.com on 7th July 2025 for a flight scheduled on 11th August 2025, from Delhi to Toronto via Paris. Being a first-time user, I trusted them based on all the glowing reviews online. But now I seriously doubt the authenticity of those reviews, because my experience has been nothing short of a nightmare.

After booking, I received a sudden cancellation notice directly from the airline—with no explanation or follow-up from TripBeam. As a customer, I expected them to proactively reach out and help arrange a suitable alternative. Instead, I heard absolutely nothing. No calls, no emails, no concern.

I had to take the initiative myself, contacting their live chat. I connected with an agent named Rohan, who told me to wait 2 hours for an update. I waited 6 hours, only to be offered a ridiculously long and inconvenient alternative flight. I rejected it and asked for something reasonable.

Since then, it’s been a constant loop of delays, deflection, and silence. For the past three days, I’ve been chasing them, getting passed from one agent to another. Each time, I was told to “wait 24 hours for an update.” Then another agent, Shalu, had the audacity to ask me for extra payment to rebook the flight—even though the cancellation was entirely out of my control.

This is completely unethical and unacceptable. I already paid a full amount in good faith. I didn’t request any upgrades or changes. If the airline cancels the flight, then TripBeam or the airline should take responsibility—not punish the customer with additional charges.

Their so-called “support” team is unresponsive, disorganized, and clearly not trained to handle real problems. I’ve wasted days in uncertainty, stress, and helplessness—all because I made the mistake of trusting TripBeam.

I am still doubtful whether they will be able to provide me with another option for my cancelled flight on 11th August 2025, or if I’ll be forced to turn to another agency that actually offers responsible service.

Never again. I strongly warn others—think twice before using TripBeam.com. If something goes wrong, you’re on your own.

I had this opportunity to work with Kamal Choudary, who is very helpful and showed a lot of patience in listening and helping to book flights for my Parents from Hyderabad to Toronto.

He is dedicated to his work, showed good professionalism while helping me.

I thank him for his support and guidance.

Robin Chaudhary has been exceptionally good in his prompt response and understanding precisely our requirements.
Robin has quick and thorough in attention to detailed requirements.

Booked flight with tripbeam was turning out best decision to book flights, airline was changing times and dates but the agents of tripbeam was so kind to me that they are constantly touch with me and guiding me especially SHALU and KAMAL was so helpful for me to get me best tickets and fare

Kamal was so helpful. Thank you Kamal. We will book all or tickets through trip beam

I always book tickets from Shalu and she is really very helpful. She always provide lowest price and accommodate all the request. Highly recommended.

Easy booking and great deals.Robin and Rohan were quite supportive and transitioned so well in helping tickets

We booked and most of the time book through trip beam. Didn’t have any issues. Shalu is the best and helpful. There were occasions when they tried to change the price after agreement and we have to explain the fact and they reverted to agreed price. They should improve on this commitment to long time customers. The main thing they make money is when there is a change and it happened to my daughter as they ripped her off as she has to stay in India for me( her father) when I got admitted to hospital.

I booked my tickets through trip beam and i was told that i will get $20 back in my account with 3 to 4 weeks. I waited till 3 months and there was no deposits in my account. When I called back for $20, their customer service rep denied about it. Now I am not going to rebook the tickets from them and even no more referrals as i have already referred so many customers.

I had an amazing and wonderful experience working with Tushar for my travel planning. He was incredibly patient and understanding as we took our time deciding on dates. His professionalism, attention to detail, and dedication made the entire process seamless and stress-free. I truly appreciate his support and would highly recommend his services to anyone looking for a hassle-free travel experience.

I just booked my flight tickets with the help of tripbeam and it was seriously a satisfying outcome I found with Tushar who has assisted me in finding a good deal on the flights. This is really trustable and appreciate the associate’s workaround in helping me here.

Very smooth process, Robin Chaudhary was very helpful throughout the process of finding best fares and routes to confirmation of booking. Prompt response and was able to help with all my travel related queries.

I had an extremely disappointing experience with Trip Beam and would strongly advise against using their services. At the time of booking, my ticket clearly stated $1089, but I was charged $1275. When I questioned this, they claimed the extra cost was due to “taxes they had already paid upfront to the airline.” This was not transparent at all and felt like a hidden charge.

Later, I needed to prepone my flight, and that turned into an absolute nightmare. Trip Beam outright denied any refund, even though the airline customer care confirmed I was eligible for one. To make things worse, Trip Beam wanted to charge me $200 in rescheduling fees and refused to refund any part of the previous ticket.

Fed up, I canceled my flight directly with the airline and received a refund without any issues. Trip Beam, on the other hand, was completely unhelpful and made everything unnecessarily complicated. They also insist on payments through Zelle, which raises major concerns about their business practices.

In my opinion, Trip Beam is unreliable and untrustworthy. They operate like scammers, and I would highly recommend booking directly with the airline or a more reputable agency. Save yourself the stress and avoid Trip Beam at all costs!

I want to mention one of your operator pankaj. He is awesome and know how to enhance the customer experience by going above and beyond. Thanks a lot pankaj for booking my trip and I will update how it went in Jan 2025. Thanks a lot again

Appreciate you Mr. Robin Chaudhary He made a good deal with me. I’m very satisfied with the ticket price. If there is a good deal I will be happy to purchase the tickets for future trips. Thanks to Tripbeam.

Tushar was so patient and extremely helpful. He was immensely supportive throughout the process, and helped me grab the best deals as per my needs. Highly recommend tripbeam for flight tickets.

The agent Pankaj is really exceptional with his skills. He helped me out with great patience to make my tickets. He made my experience better and I wish him the best of luck.

This is my second time booking my flights with them. Their agent Rohan helped me find the perfect flight to accommodate my schedule and budget. He was very patient and checked multiple options for me to make sure I find the perfect flight back home. I will definitely use their services every time I need to book my flights. :)

About company I don’t know much but the with whom I am dealing Mr.Robin Choudhary is a nice person. He always tries to help but still can be improved.