The clothes are really good quality, but if you have to do a return for multiple items, the real pain starts here. Also, the sizing is quite random depending on the item (an L for knitters is no... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been ordering products from brand Trendsplant for quite some time now (mainly sweatshirts and T-shirts) and I have to say I’m very satisfied. The quality of their products really stands out.... Se mer
I was already familiar with the premium quality of this brand, having previously shopped in person at their store in my city (Granada). Now I've had the chance to experience their excellent customer s... Se mer
Företaget har svarat
I just would like to note regarding sizes. I think you should extend range of your models to show how fits different sizes on different types/sizes of models. Also concrete measurement of T-shirt, o... Se mer
Företagsinformation
Skrivet av företaget
Trendsplant is not just about making good products. We take decisions that are both good for the planet as well for those that live here, putting these interests before our own. IMPACT-DRIVEN CHOICES.
Kontaktuppgifter
Calle San Francisco 57 , 03001, Alicante, Spanien
- info@trendsplant.com
- trendsplant.com
4,4
Utmärkt
362 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kleding ontvangen
Kleding ontvangen. Ik kan deze blijkbaar niet terugsturen, reden onbekend. Mail gestuurd naar 2 mailadressen, nog steeds geen antwoord gehad. Wellicht dat ze dit lezen en mij kunnen vertrekken waarom de kledingstukken niet retour gestuurd mogen worden. Er staat bij ' not returnable'.
12 december 2025
Omdöme utan inbjudan
Svar från Trendsplant
Hi there,
Thank you for taking the time to share your feedback — we’re really sorry to hear about the frustrating experience you've had trying to return your item.
First, we want to assure you that we absolutely accept returns on all our products, as long as they are in resellable condition (unworn, unwashed, with original tags attached). We’re proud of our return policy and always want to make the process as smooth as possible.
From what you've described, it seems like there might have been a technical issue or error in the return portal that incorrectly marked your item as “not returnable.” That shouldn't happen, and we definitely want to get it sorted out for you.
Please reach out to us directly at support@trendsplant.com
so we can look into your case personally and resolve the issue as quickly as possible. If you've already emailed us and haven’t heard back, it’s possible your message didn’t reach us due to a filter — but rest assured, we’re here and ready to help.
Thank you again for your patience and for being part of the Trendsplant community — we look forward to turning this around for you!
Warm regards,
The Trendpslant Team
Llevo 15 días esperando mi prenda de…
Buen, producto,buena calidad,,un poco de contratiempo en el envío,pero todo bien☺️
4 december 2025
Omdöme utan inbjudan
Svar från Trendsplant
Hola Cezar,
Lamentamos mucho leer tu reseña y sentimos sinceramente que tu experiencia no haya sido la esperada.
Queremos aclararte que tu caso ya ha sido atendido por nuestro equipo y se te ha ofrecido una solución por correo electrónico, justo después de revisar tu solicitud. Es posible que nuestro mensaje se haya perdido o filtrado, por lo que te animamos a revisar tu bandeja de entrada (y también la carpeta de spam).
Estamos viviendo días de altísima carga de trabajo tras el Black Friday, y aunque sea caótico, estamos respondiendo dentro de 24–48 h siempre con la mejor actitud y transparencia.
No somos un robot ni una estafa — somos un pequeño equipo comprometido y humano, con base en Alicante, haciendo todo lo posible por atender a cada persona con cariño y honestidad.
Si aún necesitas ayuda, por favor respóndenos al email o escríbenos directamente a support@trendsplant.com
y te responderemos con gusto.
Gracias por tu comprensión y por darnos la oportunidad de mejorar.
Un saludo mediterráneo,
El Equipo Trendsplant
Really nice Customer support
Really nice Customer support, regarding the shipping of the package. It,s worth the wait, for such a product. It is very nice to see such high quality and craftsmenship in this day and age. With it you're supporting an honest brand.
1 november 2025
Omdöme utan inbjudan
Svar från Trendsplant
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’re happy with both our customer support and the product. It means a lot to us that you appreciate the quality and craftsmanship — and that you support our brand.
Your feedback really motivates our team to keep doing our best every day. 💛
Thanks again for your trust and support!
Beware - potential scam
Beware! This is potentially a scam. I ordered more than 10 days ago. They promised to deliver in one to two days. They have taken my money but still haven't sent a package and customer service is completely unresponsive.
28 oktober 2025
Omdöme utan inbjudan
Svar från Trendsplant
Dear Erik,
We’re truly sorry to read this review and feel it’s important to clarify a few points to avoid any confusion for others.
Some of our items are clearly marked as pre-orders, with estimated shipping dates provided at the time of purchase. This can sometimes mean a longer wait before dispatch, even if express shipping is selected for when the item is in stock.
We also make it a priority to respond to all customer inquiries and offer solutions — including address changes or refunds where applicable. If you're experiencing any issue, we genuinely want to help.
Please reach out to us at support@trendsplant.com
so we can assist you directly and ensure everything is resolved.
Thank you for the opportunity to make things right.
Best regards,
The Trendsplant Team
Bought a blue pair MoEa sneakers
Bought a blue pair MoEa sneakers, most comfortable shoes I’ve worn. My wife thought the same even though they’re not her size. Looks great also. Very happy with them
17 april 2025
Svar från Trendsplant
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you (and even your wife!) find the MoEa sneakers so comfortable and stylish. Your satisfaction means a lot to us, and it’s great to know our shoes are hitting the mark.
Enjoy your new sneakers, and thanks again for your support! 💛
Traurig und enttäuscht.
Qualität ist nicht wie gehofft eher wie bei H&M.
Nähte sind schief, Farbe sieht ganz anders aus und jetzt muss ich noch 8€ zahlen um es zurück zu schicken 😭 werde hier nie mehr bestellen! Dachte ich investier mal in faire Kleidung.
30 september 2025
Omdöme utan inbjudan
Svar från Trendsplant
Hi Pitzi,
Thank you for sharing your feedback — we’re very sorry to hear that your experience with our product did not meet your expectations.
At Trendsplant, we pride ourselves on producing garments of high quality, made to last and crafted with care. If any item arrives with a defect or quality issue, we always take full responsibility and cover all costs associated with returns or exchanges. That includes free returns for defective items, regardless of location.
We want to assure you that this is not the standard we aim for, and we’ve already reached out to you privately to make this right. Whether you'd prefer an exchange or a full refund, we’ll make the process as easy and cost-free as possible.
Please check your messages or feel free to contact us directly at support@trendsplant.com
— we are fully committed to resolving this swiftly and ensuring you have the experience you deserve.
Warm regards,
The Trendsplant Team
Best quality best styling and really…
Best quality best styling and really the most professional customer service ever !! I appreciate and respect this brand a lot !!!
29 september 2025
Omdöme utan inbjudan
Svar från Trendsplant
Thank you so much for your amazing review! 😊
We’re thrilled to hear that you’re happy with the quality, styling, and our customer service. Your kind words and support truly mean a lot to us and motivate our team to keep doing our best every day. 💛
Thanks again for your trust and appreciation!
Wohlfühlkleidung😍
T-Shirts haben schöne Farben, eine gute Qualität und haben auch nach der Wäsche ihre Form bewahrt.
Ich trage normalerweise Größe 40 (EU) und M passt hier perfekt!
Die Shorts hatte ich sicherheitshalber in L bestellt, da ich in Hosen zwischen 40 und 42 trage - sie ist in L in der Taille schon sehr groß, lässt sich aber durch das Band regulieren. Beim nächsten Versuch teste ich die Hose mal in M. ;)
Bestellvorgang und Lieferung selbst waren reibungslos! Besten Dank!
18 augusti 2025
Svar från Trendsplant
Vielen Dank für deine ausführliche Rückmeldung! 😊
Es freut uns sehr zu hören, dass dir die T-Shirts in Farbe und Qualität gefallen. Schön, dass die Passform der Shirts für dich perfekt ist!
Danke auch für den Hinweis zu den Shorts – das Feedback hilft uns, unsere Größenangaben noch klarer zu machen. Super, dass der Bestellvorgang und die Lieferung reibungslos verliefen.
Wir hoffen, dass du auch beim nächsten Mal genauso zufrieden sein wirst! 💛
Quality clothing
Perfect delivery, good quality and fitting. Great transparancy regarding sustainability.
18 augusti 2025
Svar från Trendsplant
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’re happy with the quality, fit, and our commitment to sustainability. Your feedback really motivates us to keep doing our best every day. 💛
We appreciate your support!
Très bien ………..
18 augusti 2025
Svar från Trendsplant
Merci beaucoup pour votre retour ! 😊
Nous sommes ravis que tout se soit bien passé et espérons vous revoir bientôt. 💛
Perfect customer service
Perfect customer service! The item I wanted was listed as out of stock, but the customer service found one last in their stock, send me a personalized purchase link and even gifted me the shipping costs. Greetings to your wonderful employee Marco. I am definitely gonna order here again
8 juli 2025
Omdöme utan inbjudan
Svar från Trendsplant
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that Marco and our team could make your experience special and help you get the item you wanted. Your kind words mean a lot to us and will definitely be passed on to him! 🙌
We can’t wait to welcome you back for your next order. 🎉
Thanks again for your support!
Svar från Trendsplant
¡Muchísimas gracias por tu reseña! ⭐
Nos alegra muchísimo saber que estás tan satisfecho con el producto, la web y la rapidez del servicio. Comentarios como el tuyo nos motivan a seguir dando lo mejor cada día. 💛
¡Esperamos verte de nuevo pronto!
Die Farbe der Hose entspricht leider…
Die Farbe der Hose entspricht leider nicht der Beschreibung. Ich habe eine braune Hose bestellt, aber in Wirklichkeit wirkt sie ausgewaschen und ist deutlich heller als erwartet. Zudem musste ich sowohl den Versand als auch den Rückversand selbst bezahlen. Das finde ich enttäuschend, insbesondere wenn der Hersteller nicht in der Lage ist, realistische Produktbilder online bereitzustellen.
2 juni 2025
Omdöme utan inbjudan
Svar från Trendsplant
Hi Peter,
We’re truly sorry to hear that your experience with Trendsplant didn’t meet your expectations. We genuinely appreciate your feedback, as it helps us grow and improve both our products and customer service.
We regret that the color of the pants was not as expected. While we work hard to ensure our product photos are as accurate as possible, there may occasionally be slight variations due to lighting or individual screen settings.
Regarding the shipping and return costs, we completely understand your frustration. Our aim is always to be transparent with our return policy, and we appreciate you bringing this to our attention so we can continue to improve the customer experience.
We’d love the opportunity to take a closer look at your case. If you can reach out to us at support@trendsplant.com
with your order number, we’ll do our best to find a fair and helpful solution.
Thank you for giving us the chance to make things right.
Warm regards,
The Trendsplant Team
Pull trop petit non remboursé pour manque d’étiquette et ment en disant que je l’ai lavé
J’ai commandé un pull sur leur site. Il est arrivé trop petit. Donc je fais ce qu’il faut pour le renvoyer. Mais malheureusement j’ai retiré l’étiquette. Mais grâce à leur expertise d’hygiène. Ils ont même dit que je l’avais lavé. Ducoup il ne me rembourse pas super merci trendsplant !!!
18 juni 2025
Omdöme utan inbjudan
Svar från Trendsplant
Bonjour,
Nous sommes désolés que votre expérience avec Trendsplant n’ait pas répondu à vos attentes.
Nous avons bien reçu votre retour et, comme vous l’avez indiqué, le produit ne portait pas son étiquette d’origine. Après inspection par notre service qualité, il a également été constaté que l’article présentait des signes évidents de lavage. Conformément à notre politique de retours, qui est clairement indiquée sur notre site, les articles doivent être retournés dans un état neuf, non lavés et avec toutes les étiquettes intactes afin de garantir l’hygiène et la qualité pour tous nos clients.
Nous vous avons proposé de vous renvoyer gratuitement le produit à l’adresse de votre choix, ce que vous avez décliné.
Nous comprenons que cela puisse être frustrant, mais nous devons appliquer équitablement nos conditions à tous les clients.
Merci pour votre compréhension.
L’équipe Trendsplant.
Terrible
Impossible to make a return and won’t reply to my emails. Will not buy from Trensplant again
9 juni 2025
Omdöme utan inbjudan
Svar från Trendsplant
Hi Neil,
We're truly sorry to read your review and to hear that your return experience didn’t go as smoothly as expected.
We actually reached out to you via email on June 9th to assist you personally—we generated your return label manually, waived the return fee as a gesture of goodwill, and even offered a 15% discount for your next purchase. Unfortunately, we never received a response from you.
We always aim to provide timely and helpful support, and we’d still love the chance to make things right. If there’s anything else you need or if you didn’t receive our email, please feel free to get back in touch—we're here and ready to help.
Warm regards,
The Trendsplant Team
Great products with even better service
The clothes look good, fit great and I love the brand and it's mission. Their customer service is also top notch!
26 maj 2025
Omdöme utan inbjudan
My New Favorite Brand
My New Favorite Brand – Sustainable, Stylish & Genuine! 🐘
To be honest I’m absolutely happy with Trendsplant! The moment I saw their iconic elephant logo, I was intrigued – and they completely won me over. Their clothing not only boasts modern, timeless design but is also made from sustainably sourced materials with outstanding quality.
You can truly feel that this brand cares about both the planet and the people behind the products. The fabrics are incredibly comfortable, the fits are well thought-out, and the entire brand radiates authenticity and purpose. I especially appreciate their commitment to transparency in their production process – it builds real trust.
To me, Trendsplant is more than just a clothing brand – it represents a mindset that perfectly balances fashion and environmental responsibility. Every time I wear one of their pieces, it just feels right. No doubt about it: my new favorite company!
Thank you, Trendsplant – please keep doing what you’re doing! 🌍💚🐘
1 maj 2025
Omdöme utan inbjudan
No email confirmation from Trendsplant
I placed an order on April 26 but never received an email confirmation of it, so I was in doubt if it had even gone through. I contacted them several times by email and also tried to reach them by phone in Spain, all without any response at all.
Update: 3 weeks later, my order has arrived and email contact was established. The communication failure was some kind of glitch. They were even so good as to offer me 25% off on a future purchase. So all's well.
22 april 2025
Omdöme utan inbjudan
¡100% recomendable!
¡100% recomendable!
Hice un pedido online y la experiencia fue impecable de principio a fin. La atención al cliente fue cercana y rápida, y el paquete llegó puntual y en perfecto estado.
La calidad del algodón es excelente, se nota el cuidado en cada prenda.
Sin duda, se ha convertido en mi nueva marca de ropa favorita.
25 april 2025
Omdöme utan inbjudan
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