I have given fair, as this was sold on tictok and there for it is purchasing on a third party, but overall no problem in ordering item, as for the item its self it is a total game changer giving crisp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wanted some spare parts for a second hand router table I purchased from EBay. Parts arrived very quickly, perfectly packaged and reasonably priced. Will certainly use again
Spoke to jack @ D&M tool show about my T8 router micro adjustments not working smoothly, I didn’t expect to hear anymore as most companies don’t care once they have your hard earned cash.Low and behol... Se mer
Företaget har svarat
Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.
Kontaktuppgifter
Trend Tool Technology, Odhams Trading Estate, WD24 7TR, Watford, Storbritannien
- 01923249911
- enquiry@trend-uk.com
- trend-uk.com
4,6
Utmärkt
903 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and quick delivery
Great service and quick delivery , just what is needed
16 januari 2026
Svar från Trend Tool Technology
Hello Mr Warwick,
Thank you for your positive feedback. We are pleased to hear that you were satisfied with both the service and the delivery time. Your review is greatly appreciated.
Thank you,
Kaytlin (Customer Services)
Svar från Trend Tool Technology
Hello Susan, thank you for leaving a review on our page. Great to hear you are happy with your purchase. Thank you, Kevin (Customer Services)
I have always found Trend equipment to…
I have always found Trend equipment to be of a consistently high standard.
Prompt dispatch, too
18 januari 2026
Svar från Trend Tool Technology
Hello Mark,
Thank you for leaving a review on our page. I am pleased to hear that you are satisfied with the quality of our products and the level of our service.
Thank you,
Kaytlin (Customer Services)
Efficient speedy service and easily…
Efficient speedy service and easily navigated website for spare parts
15 januari 2026
Svar från Trend Tool Technology
Hello,
Thank you for leaving a review on our page. We appreciate it. I am pleased to hear that our delivery service was fast and convenient, and that our website was user-friendly.
Thank you , Kaytlin (Customer Service)
Svar från Trend Tool Technology
Hello,
Thank you for reviewing our page. I am pleased to hear that you were satisfied with the service level you received.
Thank you,
Kaytlin (Customer Services)
Quick delivery
6 januari 2026
Svar från Trend Tool Technology
Hello Jonathan,
Thank you for taking the time to leave a review on our page. I am pleased to hear that your order arrived promptly.
Thank you,
Kaytlin (Customer Services)
Super helpful staff ,
Super helpful staff at trend ,helping out with my lost hinge jig bag ..
Many thanks for the new one provided without charge....!!
Have always rated your products and now I rate your service too ..thanks again.
22 december 2025
Omdöme utan inbjudan
Svar från Trend Tool Technology
Hello,
Thank you for taking the time to leave a review on our page. I am pleased to hear that we were able to assist you efficiently and that you are satisfied with our level of service. Thank you for your support in Trend.
Kaytlin (Customer Services)
Great customer support, help and service
I was looking for a suitable uni base for my old, but little used router. I couldn’t see one that listed my router and contacted technical support, the person who contacted me advised there wasn’t one with my router listed to suit, he asked and I sent my base plate dimensions, plate fixing holes, a day later I was contacted and given a suitable model uninibase, which I ordered and great news it fitted, great help and service.
9 december 2025
Svar från Trend Tool Technology
Hello Fredderick,
Thank you for taking the time to leave a review on our page. We greatly appreciate it. I am pleased to hear that our technical team was able to assist you and provide you with accurate advice on the product you required.
Thank you,
Kaytlin (Customer Services)
Quick delivery
7 december 2025
Svar från Trend Tool Technology
Hi Paul ,
Thank you for leaving a review on our page , i am happy to hear your order arrived quickly.
Thank you Kaytlin (Customer Services)
Svar från Trend Tool Technology
Hi Edward ,
Thank you for taking the time to leave a review on our page. I am glad to hear that you experienced a stress free process with us and that our technical team were able to help you out sufficiently.
Thank you , Kaytlin (Customer Services)
Employee Jack
I dealt from start to finish with a gentleman named Jack. To be totally honest, I cant remember when I last had such great service from a employee/representative. Jack simply could not to enough to ensure that the correct spare part for my ageing Trend router was located and supplied. I received the parts in great time and they are exactly what I required. Thank you Jack and Trend tool tech ...... Do all you can to retain Jack as a member of your staff, that would be my advice
3 december 2025
Svar från Trend Tool Technology
Hello Graham,
Thank you for taking the time to leave such a kind review on our page. I am delighted to hear that Jack was able to assist you in obtaining the correct parts for your router and that they arrived promptly. I will be sure to pass this feedback to Jack, he will be please to hear you had such a positive experience.
Thank you,
Kaytlin (Customer Services)
Svar från Trend Tool Technology
Hello ,
I'm glad to hear all is well with your order, Thank you for your feedback.
Kaytlin ( Customer services)
Confidence through knowledge
Technical support really know their stuff, answering all the questions I had most satisfactorily. That always gives you confidence that the choices you make are the right ones for the specific project.
1 december 2025
Svar från Trend Tool Technology
Hello,
Thank you for taking the time to leave a review on our page. We greatly appreciate your feedback.
We are delighted to hear that our technical support team was able to address all your inquiries and provide you with confidence in your project. This is precisely the experience we strive to deliver to our customers.
We are always here to help if you need any further assistance.
Thank you,
Kaytlin (Customer Services)
Quick service and I was kept well…
Quick service and I was kept well informed about my order.
24 november 2025
Svar från Trend Tool Technology
Hello Martin,
Thank you for your review. We greatly appreciate it. I am pleased to hear that your order arrived promptly and that the communication you received from us was satisfactory.
Thank you,
Kaytlin (Customer Services)
The Technical Support guys at Trend…
The Technical Support guys at Trend Tool Technology, Kevin and Jack, give superb service, and are both friendly and helpful. They sourced a replacement part for my husband's skeleton jig very quickly and sent it out same day.
25 november 2025
Omdöme utan inbjudan
Svar från Trend Tool Technology
Hi Mrs Town, thank you so much for your very kind review. It truly means a lot to us. So glad we could be of assistance. Kevin (Customer Services)
Shocking dust extractor
Shocking dust extractor. Spent £380 on the Trend T35 for a cheaply made plastic pole and not to mention the awful suction once their bags pop after only 15min use therefore the filter then has to be replaced.
4 november 2025
Omdöme utan inbjudan
Svar från Trend Tool Technology
Hi Jessica ,
Thank you for leaving a review on our page. We are deeply sorry to hear that our T35 extractor did not meet your expectations. As we Value our customer feedback, we would like the opportunity to speak with you regarding this matter so we can investigate the issue further for you. We appreciate you notifying us of your issues, please contact us at customerservices@trend-uk.com
Thank you , Kaytlin (Customer services)
Such a small order
Such a small order delivered with the speed and efficiency of a high value sale.
1 november 2025
Svar från Trend Tool Technology
Hello Paul,
Thank you for leaving a review on our page. We greatly appreciate it! I am pleased to hear that your order arrived promptly and that the process was swift and seamless.
Thank you, Kaytlin (Customer Services)
An Honourable Company!
I went to D&M's tool show at Kempton on October 11 and I took a voucher with me for £100 worth of Trend tools I'd never redeemed. I got it ages ago when I bought a Trend T11 Router and a Trend Router Table from D&M. Luckily there was no expiry date on the voucher. Trend were surprised, but honoured the voucher and I came away with a good selection of router bits!
I checked up my records and I actually got the voucher in 2018!! Well done Trend!
11 oktober 2025
Omdöme utan inbjudan
Svar från Trend Tool Technology
Hi John ,
Thank you for taking the time to leave a review on our page , it is greatly appreciated. I'm glad to hear you had a enjoyable experience with our team members at the D&M tool show and that you are happy with the products you purchased. I will pass your feedback onto the team who were at the show, they will be very pleased.
Thank you , Kaytlin ( Customer services)
Absolutly great service and an amazing…
Absolutly great service and an amazing product. I will be buying more!
16 oktober 2025
Svar från Trend Tool Technology
Hi Keiran , Thank you for taking the time to leave a review on our page , we massively appreciate it! I am glad to hear you are happy with the service your received.
Thank you , Kaytlin ( Customer services )
DO NOT BUY a Trend T7E router
DO NOT BUY a Trend T7E router ! I have just made the mistake of doing so from Amazon. The micro-adjust design is absolutely appalling in principle and is so stiff when engaged that you need a pair of slip-joint grips to turn the adjuster or risk getting blisters on your finger and thumb and a skinned knuckle where it will come into contact with the top of the motor housing. The first, (highest point), of the 8-stage depth gauge adjuster maintains the highest setting for the first two "clicks", then the 2nd to 7th settings are achievable with one "click", (which is correct), but the 8th setting, (lowest), is so badly misaligned that the depth gauge rod is unable to come into contact with it, (hence you only get seven settings instead of eight). The return springs on the micro-adjuster on the fence are too short and do nothing useful at all hence when out of the compression range of the springs you have to pull the die-cast alloy adjuster back, which then jars and binds on the rods. The two collets that are supplied are the cheap type not the professional type.......I could go on but now I need to get on with returning this junk to Amazon, (not their fault - an excellent "digital" company that actually works).
11 oktober 2025
Omdöme utan inbjudan
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