Trees.com Omdömen 

Great customer service, quick and official. No games.

The plants and the customer service were great. Shipping quality needs work. My original order was for 3 trees, 3-4ft tall, delivered without problem, and two 6-fr tree, which were both damaged due to being packaged folded in half! They quickly sent 2 replacements, BUT, those were never delivered bc they were damaged in transit. This happened twice more. So SIX trees were damaged in shipping and thrown out without being delivered. I FINALLY got my replacement trees, now one 4ft tree, and one 6 ft tree. I think if I order again, I will not order anything taller than 4 ft!

Ordered a Tri-color willow tree. After a few months the tree looks half dead. Customer Service is not helpful - the company does not support its product. Turns out to be a very costly stick.

I’ve purchased several things from Fast Growing Trees. Most everything was great. I did have one plant that did not survive and they are replacing it. Great customer service.

Did the lavender plant arrive?
Yes.
Was the plant alive?
No.
Did the company offer a complete refund?
No. I had to insist on not being charged a “restocking fee”. They complied.

Critically, would I ever trust Trees.com again to deliver a live plant that I could nurture to maturity?
Absolutely not.

Irequested claim for three trees that had died. I was contacted by customer and my claim was resolved within a day or two. Customer service was very responsive and I've been dealing with Fast Growing Trees for the past three years and never had an issue.

Most of our trees/bushes and plants arrived in excellent condition! A couple were stragglers but customer service helped replace them and were helpful with information for our landscaper. We have used Fast Growing Trees for both our gardens, landscaping and gifts to friends/family. We love their quality, variety and care. Definitely recommend!

I recommend this company. They are prompt in delivering the plants, very well packed, plants and trees very healthy, and more than that good warranty (1 year). I bought couple of trees. Only one didn’t make it and after six months the company gave me a store credit which is fair because is not their fault neither mine if only one tree didn’t make it.
I would recommend this nursery 😊

We ordered 2 blueberry bushes for my mother and they arrived approximately one month late. In addition, the bushes were effectively seedlings and not robust. In any way, it will likely be at least two years before we see any substantial production. frankly, we would have been better off purchasing from home depot, from which I never buy plants. Also, the lateness of delivery was complained of without any response or explanation.

I ordered everbearing raspberries, 3 blueberries and 3 cherry trees, 3 arboritae, 3 holly. All arrived packed well and were in good conditon. I had one cherry that was grafted and did not make it but received credit for it as they are out of stock. One holly did not make it and was replaced. So fare the plants are all doing great the holly really came out this year. Mine were all planted a year ago. They were delivered timely based on the season and I will definitely order again

Excellent Company. From making the order, delivery & quality of the product, and the customer service after our purchase beyond our expectations. We will make all our purchases for trees and shrubs from Fast Growing Trees ❤️
From Missouri

Highly recommend everyone to buy plants from this site, I ordered 6 tricolor willow plants and they all arrived happy but due to heat stress 4 plants died very early, but as soon as I contacted customer service and mentioned the situation they happily replaced all my plants with very healthy and mature plants. I absolutely love them and really appreciate the company efforts, in short I can say that I am a very happy customer and in future I ll be buying plants from fast growing team….

Very disappointed! I saved up to buy the white storm-proof Hydrangea. I finally splurged and spent nearly $200 on six 1-quart plants. When I opened the box, I was almost in tears. They're very small, I mean tiny with barely any leaves—one even has just a weak stem with few leaves. I contacted the company after a few emails, but I was told I can't return the plants, and they won't replace any if the stem is still green. I've ordered from many different companies before and was satisfied, but this experience has been extremely disappointing. My advice is to avoid this company. It honestly feels like a scam.

With Fast growing trees there are a wide variety of trees available at affordable prices. If a tree is not shipped we'll you can call right away to get it replaced or if a tree doesn't survive the first year you can claim a warranty on the tree and get it replaced given that you took good care of the tree.

Easy refund I sent in phots of my tree that didn't survive and they refunded me new tree

None of the plants measured up to the size advertised. Some plants came visibly damaged, not from shipping, but older wounds from the nursery. Every other plant died in a month.

The only positive is that they refunded my money. Don’t waste your time. You’re better off at Home Depot.

I love this company. We"ll see if the trees survive and if their warranty holds up.

Excellent products and very responsive customer service. I had a problem with one tree. They are sending a replacement with no questions asked. A hearty "thumbs up".

Worst Fedex shipping experience. The tree arrived emaciated (most of the leaves had fallen off). It was suppose to arrive the last three days of perfect weather outside. Of course the tree got delivered on a flash flood day which exasperated the planting situation. Sad.

I've purchased dozens of trees and shrubs from this company (now trees.com) over the last few years and always received great plants and great customer service. Most recently, they agreed to replace an avocado tree, even though it was more than a year since it was purchased. I just had to pay the delivery fee. I felt really listened to and well taken care of by the very friendly customer care rep!