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Traverseon Omdömen 38

•
TrustScore 3.5 av 5

3,6

Försäljare av campingutrustning
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This Traverseon gas stove is impressive - it boiled water faster than my kettle at home, and the flame never flickered on a windy ridge.

Betygsatt 5 av 5 stjärnor

I had a question about the Their gas stove before buying, and their support was fantastic. They replied the same day with clear instructions and a photo.

Betygsatt 2 av 5 stjärnor

First Traverseon order only arrived after I had put a stop on payment through credit card. Company had stopped responding to emails from me. When I told them the item came finally I wrote again and... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Paid $70 for a $2 car heater. The unit is very small and the fan is very weak. Also, the heating element does not function at all. When I noticed shipping from China, I knew it was an inferrior produ... Se mer

Företaget har svarat

Företagsinformation

  1. Försäljare av campingutrustning

Skrivet av företaget

At Traverseon, we believe that camping shouldn’t be complicated—it should be spontaneous, effortless, and deeply fulfilling. That’s why we’ve made it our mission to simplify your outdoor life with lightweight, easy-to-use camping gear that’s ready when you are. Born from the idea of Urban Wildness, our brand lives at the intersection of convenience and exploration. We design gear for quick escapes—from a last-minute weekend under the stars to a quiet morning beside the van. No matter where you’re headed, our products are built to set up fast, pack light, and perform reliably—so you can spend less time prepping and more time living. With Traverseon, you don’t need to be a seasoned adventurer to enjoy the outdoors. Whether you’re pitching your first tent, brewing a sunrise coffee by the fire, or winding down in a cozy flood of lantern light, our gear makes it easy to connect with nature on your own terms. Because to us, camping isn’t about conquering the wild—it’s about returning to what matters. And that should feel simple.

Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

Poor communication, don’t seem to want customers

First Traverseon order only arrived after I had put a stop on payment through credit card. Company had stopped responding to emails from me. When I told them the item came finally I wrote again and told them I’d received it and was ready to pay for it, still no response from support. Thought I’d try them again since I liked the item I did finally receive, and got a best customer code (I thought maybe this was a response to my problems with the first order). Placed two more orders with the Traverseon which were cancelled without any explanation. On the second order, a note came claiming that I had cancelled the order which I had not. Again no response when I tried to contact customer support. I don’t think the company is worth this kind of treatment but I hope others don’t have a bad experience as they appear to have interesting items.

1 september 2025
Omdöme utan inbjudan
Logotyp för Traverseon

Svar från Traverseon

I’m truly sorry for the frustrating experience—and for our lack of timely replies. Thank you for your patience and for giving Traverseon another try.

From what you described, it looks like our fraud-prevention system auto-flagged your account after the stop-payment on the first order. That can (incorrectly) cancel new orders and even label them as “customer-cancelled,” and it may have routed your emails into a review queue. This is on us—not you—and we’re fixing it now.

Betygsatt 1 av 5 stjärnor

Not trustworthy

After more than a month and after several emails my order never did show up. Nor could I track my order. They just kept saying:
- "It's on the way".
In my point of view this is not a trustworthy company at all.
Luckily I bought this item through PayPal and got my money back.
I don't recommend Traverseon at all.

Best regards,

Joachim Wallin

2 september 2025
Omdöme utan inbjudan
Logotyp för Traverseon

Svar från Traverseon

I’m Johann, the founder of Traverseon, and I want to address this matter directly.

When you had trouble tracking your order, it was not because we intended to deceive you. At that time, we had partnered with a logistics company that turned out to be unreliable—sadly, a risk that is all too common these days. This caused unnecessary confusion, and I sincerely apologize for that experience.

Since then, we’ve corrected the issue. All shipments now come with verifiable tracking numbers, and in your case we already proactively issued a full refund so you wouldn’t bear any loss.

Traverseon is a genuine brand, with an official website, verified payments, authentic customer reviews, and trackable deliveries to customers around the world. We are not scammers, and continuing to say so publicly does not reflect the reality.

I kindly ask you to stop spreading these false claims. If you still have doubts, please reach out—we will gladly and patiently answer every question. We truly care about every customer, and your concerns will always be respected.

Betygsatt 1 av 5 stjärnor

i did not receive what i ordered

21 juli 2025
Logotyp för Traverseon

Svar från Traverseon

I’m very sorry to hear that you did not receive the correct item. We truly value your satisfaction and want to resolve this as quickly as possible.

Could you please send us your order number and, if possible, a photo of what you received? This will help us verify the issue and arrange the correct replacement or a refund right away.

Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We will make sure to fix this for you promptly.

Best regards,

Betygsatt 1 av 5 stjärnor

Ordered 12 days ago

Ordered 12 days ago, still don't have it leaving on an 8 day bike tour, kinda need it.

18 juli 2025
Logotyp för Traverseon

Svar från Traverseon

I’m really sorry for the delay and understand how important it is for you to have the item before your bike tour. Could you please provide your email address and order number so we can locate your order and process it immediately?

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