Travelwings.com Omdömen 1 550

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was assisted by Mayur from Travelwings and I just want to thank him for the amazing service and effort him put into rebooking our flight. He was relentless in his search for a flight that would work... Se mer

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Betygsatt 5 av 5 stjärnor

I had such a very good experience. I made a mistake on my booking and a girl named SHIVAN helped me a lot calmed me down because I was panicking. Corrected my ticket. And her communication was really... Se mer

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Betygsatt 5 av 5 stjärnor

Thank you, Mr Mayur, for resolving our issue.... I was very concerned because my payment was detected from my account but I had not received an acknowledgement of paid receipt. You made it possible... Se mer

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Betygsatt 5 av 5 stjärnor

A thousand stars rate for Ms. Keerti Gehlot. Her assistance to my queries and worries made a big difference. Last March 24, 2026 I informed and confirmed to travelwings about my intent to rebook my... Se mer

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Företagsinformation

  1. Resebyrå
  2. Flygresebyrå
  3. Kryssningsresebyrå
  4. Söksida för flygresor
  5. Researrangör
  6. Söksida för resor

Skrivet av företaget

Headquartered in Dubai and with a brand presence in 100+ destinations, Travelwings has been one of the leaders in the online travel space since its evolution in 2015. As a customer-centric OTA, we take pride in the fact that we serve our customers with sheer finesse and care. Along with a team of industry experts, we are here to offer hassle-free travel experiences to you and your loved ones. Come along for the journeys of a lifetime with us!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I had a great experience with Travel…

I had a great experience with Travel Wings, especially working with Keerti Gehlot. From the very first interaction, the process was smooth, transparent, and highly professional.

Keerti handled my airline ticket and flight booking with complete efficiency — offering the best available options, quick turnaround times, and clear communication throughout. What stood out the most was the attention to detail and the willingness to go the extra mile to ensure everything was perfectly aligned with my requirements.

In an industry where reliability matters the most, Travel Wings and Keerti truly deliver. Highly recommended for anyone looking for hassle-free and dependable travel booking services.

19 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Mayur from travelwings!

I was assisted by Mayur from Travelwings and I just want to thank him for the amazing service and effort him put into rebooking our flight. He was relentless in his search for a flight that would work for us and he saved us a lot of hassle. Thank you Mayur! You assisted where others couldn't. I truly appreciate

18 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind words! We’re glad to know that Mayur was able to assist you. We truly appreciate your trust and look forward to assist you again with your future travel plans.

Betygsatt 5 av 5 stjärnor

Thank you Muskan Soni for your prompt…

Thank you Muskan Soni for your prompt response and quick solution. Excellent customer service

18 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind words! We’re glad to know that Soni was able to assist you. We truly appreciate your trust and look forward to assist you again with your future travel plans.

Betygsatt 1 av 5 stjärnor

A Refund Nightmare

I booked a cruise for my family of five for March 2026, but the cruise line cancelled it. While cancellations happen, the aftermath has been an absolute disaster.

It has been over a month and a half since the cancellation, and I have received zero proactive communication regarding my refund. Despite contacting them weekly, I am stuck in a loop of scripted responses. Every representative gives me the same empty line: "Rest assured that your refund is being handled." The Reality of Booking Here:

The Pro: The prices are undeniably competitive.
The Con: Customer service is non-existent when you actually need it.
The Risk: If your trip doesn't go exactly as planned, you are essentially on your own.

Bottom Line: A "good deal" isn't worth the stress of having your money held hostage with no timeline for its return. If things go wrong, you are in serious trouble with this company. Stay away unless you’re willing to gamble with your money.

it’s incredibly frustrating to have a family vacation turn into a part-time job of chasing down your own money.

17 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

We sincerely apologize for the inconvenience. We understand your concern and would like to assist you further. Kindly share your contact and booking details so we can review your case and help resolve the issue at the earliest.

Betygsatt 5 av 5 stjärnor

Great and responsible team

Great and responsible team. Purvi was a kind help , got my tickets at good and affordable price.

16 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback! We’re delighted to hear that our team provided you with a responsible and smooth experience. We’ll be sure to share your appreciation with Purvi.

Betygsatt 5 av 5 stjärnor

Thank you

Thank you, Mr Mayur, for resolving our issue.... I was very concerned because my payment was detected from my account but I had not received an acknowledgement of paid receipt.
You made it possible to resolve this issue.
Greatly appreciated..

16 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback! We’re glad to hear that Mayur was able to resolve your concern and provide you with the necessary support. We truly appreciate your words.

Betygsatt 5 av 5 stjärnor

Shivani ..

Shivani ... Helped me to rectify my payment ..and helped me perfect my bookings ..thanks so much I enjoyed your service

15 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback! We’re delighted to hear that Shivani was able to assist you with your payment and booking. We truly appreciate your support.

Betygsatt 1 av 5 stjärnor

Horrible experience with Travelwings Nigeria

This issue is specific to TravelWings Nigeria. A significant sum of money was deducted from my account for payment to book a flight, the flight booking failed, and yet the money was not returned automatically. I had to manually request a refund, which is taking 20 days to process. We all know how expensive flight tickets are these days, so you can imagine how damaging this has been for me. I will not be using TravelWings again due to this experience.

7 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

We sincerely apologize for the inconvenience caused. Please be assured that your concern has been shared with the relevant team, and they are currently working on your query. Our team will connect with you to assist and resolve the issue.

Betygsatt 5 av 5 stjärnor

I had such a very good experience

I had such a very good experience. I made a mistake on my booking and a girl named SHIVAN helped me a lot calmed me down because I was panicking. Corrected my ticket. And her communication was really good we understood each other. For sure I will be using this agency to book my tickets again. I will recommend my friends to who are planning to book. Thank you so much guys I appreciate ❤️🥰

12 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your wonderful feedback! We’re glad to hear that Shivani was able to assist you promptly and provide the support you needed. It’s great to know she could help resolve the issue and make your experience smooth. We truly appreciate your recommendation.

Betygsatt 5 av 5 stjärnor

This morning Varsha Keswani has been…

This morning Varsha Keswani has been most helpful as i booked my flight...

Travelwings forever

10 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback! We’re delighted to hear that Varsha Keswani was able to assist you smoothly with your booking. We truly appreciate your support.

Betygsatt 1 av 5 stjärnor

I regretted getting my ticket from this…

I regretted getting my ticket from this agent and i will not use them or refer my friend to them again.
i got my Qatar ticket from them which later got cancelled 6weeks after it purchased and when i called Qatar airways for reason i was told the agent did not update my information with the ticket ( datapage, phone number ) i called travelwing for 4days now they refused to resolve it till now, i spoke with KASHISH and other but none of them do anything, i was chatting with Qatar few minutes ago and asked for IATA number of agent, i called travelwing to feed Qatar but a lady on phone gave me two different wrong number.

JELILI
TWBR-F1131073Dubai

3 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

We sincerely apologize for the inconvenience caused. Please be assured that your refund is currently in process and will be credited back to the same account.

Betygsatt 5 av 5 stjärnor

Trustworthy Agency

Most reliable agency I ever have. So quick and smooth. 👌👌

4 april 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Hi Ariel Sunga, Thank you so much for your kind words! We’re truly delighted to hear that you had such a great experience with us. We’ll be sure to pass along your appreciation to Shivani - she’ll be thrilled to know her efforts made a difference. Providing smooth, quick, and hassle-free service is always our goal. We look forward to assisting you again soon!

Betygsatt 1 av 5 stjärnor

No Refund

We booked a flight to the United Kingdom and due to some unforseen circumstances we had to cancel the flight in early December 2025. Am yet to receive a refund to date, alot of apologies with no explanation. Just be honest and let us know if we are conned and I need to seek legal action

31 januari 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

As discussed during our telephonic conversation, the refund has been processed from our end, and the proof of refund has been shared with you via email.

If the amount is not yet reflecting in your account, we kindly request you to liaise with your bank for further clarification. Should the bank require any additional supporting documents from our side, we will be pleased to provide the same.

Thank you.

Betygsatt 5 av 5 stjärnor

very smooth transaction,,specially to…

very smooth transaction,,specially to Miss SHIVANI CHAUHAN

31 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your feedback. We’re delighted to hear that you had a smooth transaction.

Your appreciation for Shivani Chauhan means a lot to us, and we will be sure to share your kind words with her.

We truly value your support and look forward to assisting you again.

Betygsatt 5 av 5 stjärnor

Mayur was of great assistance and very…

Mayur was of great assistance and very professional. Thank you for the efficient service.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback!

We’re delighted to hear that Mayur provided you with professional and efficient assistance. Your appreciation means a lot to us, and we look forward to assisting you again.

Betygsatt 5 av 5 stjärnor

Great job🙌

Great job🙌
Mr mayur

31 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback!

We’re delighted to hear that Mayur provided you with great service. Your appreciation means a lot to us, and we look forward to assisting you again.

Betygsatt 4 av 5 stjärnor

Thank you

Thank you to neha Sharma for a good assistance.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback!

We’re delighted to hear that Neha Sharma provided you with good assistance. Your appreciation means a lot to us, and we look forward to assisting you again.

Betygsatt 5 av 5 stjärnor

Well informed customer service constant…

Well informed customer service constant follow up and humble approach. And easy to interact and quick to follow up any issues

29 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your kind feedback!

We’re delighted to hear that you experienced well-informed service, constant follow-up, and a humble approach from our team. It’s great to know your concerns were handled quickly and smoothly.

We truly appreciate your support and look forward to assisting you again.

Betygsatt 5 av 5 stjärnor

Friendly staff

Travelwings.com is the most valued and customer orientated agency, Here staff is friendly and well organised especially Miss "Neha Sharma" in customer service . Really appreciate.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Travelwings.com

Svar från Travelwings.com

Thank you for your wonderful feedback!

We’re delighted to hear that you found our team friendly and well-organized, and that Neha Sharma provided you with excellent customer service. Your appreciation means a lot to us, and we look forward to assisting you again.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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