Avoid Avoid Avoid 100% please avoid! We booked a dual location holiday with Travelpack via an agent, including transfers for Nov/Dec 25. The pre-booked taxi for our return flight at the end of the h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were stranded in the Maldives by the Middle East conflict, Emirates cancelled our flight and told us to contact our travel agent Travelpack which we did repeatedly. They took 6 days to get back... Se mer
We gave Travelpack a rough itinerary for our trip to India and left everything to them! Sunny Singh put togther an amazing itinerary for us covering everything we wanted to see and giving us enough t... Se mer
Originally booked business class flight MAN/ORD in March 2020. Due to travel restrictions four changes to travel date. I have now paid total of £3400 with various add on requested to cover fare change... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are one of the UK's largest independent travel companies specialising in tours, holidays and flights to destinations around the world including India, Indian Ocean, USA, the Far East, Middle East, Africa, Canada, Florida and the Caribbean. Travelpack prides itself on its consultants travel knowledge and excellent customer service standards, which we monitor on a regular basis. In the UK, Travelpack have 2 offices: Wembley and Glasgow. Customers can speak to our friendly consultants at any of our locations. As an independent travel company, not affiliated to any other travel company or airline, we can ensure you always get the best deal. We search over 90 airlines and 1,000s of hotels to allow you to take advantage of the many great value deals that airlines and hotels offer. Our experience and specialist destination knowledge enables us to offer our customers a wide range of independent tours, holidays and tailor-made itineraries. We are Members of ABTA and hold an IATA and ATOL Licence. As a Member of ABTA you have the benefit of ABTA's assistance and Code of Conduct.Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company Please ask us about the protection that applies to your booking.
Kontaktuppgifter
523 High Road, HA0 2DH, Wembley
- +44208 585 4080
- customer.support@travelpack.com
- travelpack.com
2,2
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3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Over a year to get a refund!!! AVOID!
My flight got cancelled due to the Covid-19 and I have requested for a refund on 24th Apr 19.
On 27th April 19, the customer service acknowledged my request and said the refund was being processed. Since then, I never heard anything back from them so constantly chasing, calling and emailing, all I've got is the answer that 'Your refund is being processed'...
Finally, I started to proceed a legal action against them and as soon as I did that, the refund finally came through on 30th Nov 20!!!
OVER A YEAR FOR A REFUND! This is not a joke and I would warn anyone to stay clear from this company.
Avoid at all cost!
15 december 2020
Omdöme utan inbjudan
Stay patient we got our refund!
After a shaky start with Travelpack (lack of notification of a cancelled flight and poor telephone communication) Heleena via Instagram has been beyond brilliant and we have received our 3k flight refund within 4 weeks. These guys aren’t scammers in our experience they are also struggling. Stick with it, keep on their radar and I’m sure you’ll get your refunds .
11 december 2020
Omdöme utan inbjudan
Constant lies about refunds this…
Constant lies about refunds this company can not be trusted. I will never use them again and not not recommend
11 december 2020
Omdöme utan inbjudan
Bad way to build customer loyalty.
Its not just the public they are dealing with poorly. I went via Co-op Travel and I still haven't been refunded. They've had £3000 + of my money in deposit and balance since March for an October trip that was cancelled in September.
Who will they look to for support to rebuild their business I wonder ?
This is one customer they've lost.
11 december 2020
Omdöme utan inbjudan
8 months since my flight got cancelled…
8 months since my flight got cancelled and just like everyone else here no refund from Travelpack. Stay away from using this company to book your flights!
After constant chasing, constant lies about refund dates I’ve started the process for legal action on them .
Mr PATEL, Vishal Ashok Kumar AKA Travelpack LTD.
TRAVELPACK LIMITED
523 HIGH ROAD
WEMBLEY
HA0 2DH
TRAVELPACK LIMITED
Company number 09712043
Mr PATEL, Vishal Ashok Kumar
See you court 419
Corespondent address
Mr Vishal Ashok Kumar Patel
Correspondence address
26 Fairgree, Fairgreen, Barnet, England, EN4 0QS
Got my money back after treating taking legal action.
Please everyone should take legal action on them. Don’t let them work away with your money
9 december 2020
Omdöme utan inbjudan
Sick of waiting
7 months coming to 8 and still no refund. Never ever going to use this agent again.
8 december 2020
Omdöme utan inbjudan
No refund same as everyone else months…
No refund, same as everyone else the company promised, changed dates and lied to me and I'm still waiting.
4 december 2020
Omdöme utan inbjudan
Never use travel pack
Never use travel pack, been waiting 16 weeks now for my refund and they are not even replying to emails now.
4 december 2020
Omdöme utan inbjudan
Should be on BBC Rogue Traders
After constant chasing, constant lies about refund dates and starting the process for legal action, they finally gave me a refund for my flights after 7 months.
They have sneakily changed the refund processing time in their T&Cs on the site from 8-10 weeks to 9 months.
Will not use this crooked company ever again.
Make sure you pay for holidays on a credit card always so you have recourse if something goes wrong.
2 december 2020
Omdöme utan inbjudan
No refund after 6 months
No refund after 6 months. Same problem as everyone else, trying a Section 75 from my credit card but I wanted to know if anyone has got a refund at all? Or had some luck?
1 december 2020
Omdöme utan inbjudan
I would give a ZERO stars if I could
I would give a ZERO stars if I could.
What a horrible customer service. No updates, no refund for my flight cancelled over 6 months ago!
This company is a joke. A sad one.
25 november 2020
Omdöme utan inbjudan
7 months & no refund yet!!
7 months since my flight got cancelled and just like everyone else here no refund from Travelpack.
Stay away from using this company to book your flights!
25 november 2020
Omdöme utan inbjudan
Worst company
Worst company, have been waiting 8 months for a refund
24 november 2020
Omdöme utan inbjudan
PLEASE DON’T BOOK WITH TRAVELPACK!!
PLEASE DONT BOOK WITH TRAVELPACK! I have been waiting for a refund From Travelpack for 10 MONTHS for a cancelled flight, despite the fact that my airline has processed the refund to the agent. The airline has processed a full refund but Travelpack will only refund me 75% due to ‘admin fees’. I have tried to contact the company may times but keep getting parred off. I then requested an update on Facebook and was blocked. This behaviour is unprofessional and shocking!
23 november 2020
Omdöme utan inbjudan
Refusing to refund airline tickets even…
Refusing to refund airline tickets even months after the airline has issued refund to them.
These guys are crooks who lie time and time again.
23 november 2020
Omdöme utan inbjudan
Still waiting for my refund on a flight…
Still waiting for my refund on a flight to HK that I booked in Jan 2020. Cathay pacific already clearly stated that refunds will be given however these lot are a complete joke. Raised a section 75 with AMEX and currently waiting to hear back.
22 november 2020
Omdöme utan inbjudan
Booking U77187 where my refund
21 november 2020
Omdöme utan inbjudan
This useless company will not give me…
This useless company will not give me my money back for a flight which was cancelled by airline in Feb. Complete joke and won’t even try
20 november 2020
Omdöme utan inbjudan
Refuse to refund me
BA cancelled my flight. They offered to give a refund. Now 6 months on they won’t pay me my refund. DO NOT USE - it’s a scam.
20 november 2020
Omdöme utan inbjudan
Terrible experience keep promising to…
Terrible experience keep promising to refund but won’t . Complained to Abta as I paid on my debit card and 120 days passed I can’t claim that way . Going for legal route now
18 november 2020
Omdöme utan inbjudan
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