TravelMaster.ie Omdömen 

67
•
TrustScore 3 av 5

3,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really good experience with travel master travelling from Wexford to Lewis Capaladi gig, bus collected on time & was very clean & comfortable. The bus driver was so nice even gave us his mobile number... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Used travel master a few times. Drivers were so lovely, ensured everyone was on board and ensured everyone had the drivers details around collection time and pick up. Great peace of mind for the late... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Went to marlay park yesterday, arrived three hours late to our concert. The bus driver was extremely rude and shouty, not letting anyone bring on bags or water and telling them to put them under the o... Se mer

Betygsatt 1 av 5 stjärnor

Travelmaster will gladly cancel a booked trip less than 2 weeks out from it and provide 0 context They will do this just after their phone lines close so you can not ring for context This co... Se mer

Företagsinformation

  1. Bussföretag
  2. också i
  3. Researrangör
  4. Resebyrå
  5. Söksida för resor

Skrivet av företaget

Travelmaster provides nationwide concert, festival and sporting event bus services across Ireland, with comfortable return coach travel from designated pick-up points to major events throughout the country. Travelmaster provides hassle-free event transport to venues including Croke Park, 3Arena, Páirc Uí Chaoimh, Thomond Park, Marlay Park, Virgin Media Park, Slane Castle and Malahide Castle, as well as major festivals including Electric Picnic and District X. Travelmaster provides event transport nationwide throughout Ireland, with services covering major towns and cities including Cork, Limerick, Galway, Waterford, Kerry, Mayo, Sligo, Donegal, Wexford, Dublin and many more locations. With a stable and reliable network of designated pick-up points, Travelmaster makes it easy for customers across Ireland to travel to major concerts, festivals and sporting events. Travelmaster provides affordable concert transport, sporting event travel and festival buses, with customer service support available on event nights to give customers peace of mind throughout their journey. Easy instant online booking, comfortable coaches and reliable return services make travelling to and from events simple and stress-free.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

67 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 14 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(67)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolute disaster

After booking to go to longitude on the bus Saturday morning returning Sunday night my daughter received a phone call Saturday night hurling abuse at her from the driver that she wasn't on the bus ...the bus she was NOT booked to return on.
After messaging the bus driver to see what was his problem he was in no way apologetic but arrogant thanks to him my daughter was to upset and afraid to go on the bus following day so not only did we loose money everyone was upset unnecessarily....I understand they need to account for people but she did nothing wrong to warrant begin treated like that...get your act together Travelmaster god know ye charge enough for rubbish service

29 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not a fan of convert buses being late

Big Taylor Swift fan here! I booked a bus trip with Travelmaster to get to the concert in Dublin. While everything went smoothly with the booking process, the day of the concert was a bit stressful. The bus was significantly late, which caused some anxiety for myself and other passengers considering Travelmaster advised arriving at the venue 15 minutes early. If you're considering Travelmaster, be aware that there's a chance of delays. Leaving extra buffer time for your trip might be a good idea.

29 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Parked 35mins away from the stadium

Parked 35mins away from the stadium.
Left without my friends and I without contacting our phone- despite us walking directly from the concert to the bus.
When we got to the station there were numerous buses left in the arena as many people had been delayed due to crowd control measures. Very disapointing experience.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tickets are completely overpriced

Tickets are completely overpriced. They want you to spend nearly €60 (the price of a normal concert ticket) to get to a concert on a 2 hour bus journey. Absolutely ridiculous and can find much more reasonable options with other bus companies. Will not be travelling with them again.

22 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointing service

Very disappointing service. My son booked to go to becky Hill in Cork, getting the bus from dungarvan. The driver treated all the kids like 2nd class citizens and refused them travel after they had paid. They had to find alternative transport there and only after parents complained to the company would he collect them after the gig. He was rude and aggressive towards some of the kids and refused to let 3 of them back on the bus leaving them stranded in cork at midnight. I would not trust this service

14 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid this company

Customer service is very poor. Needed only 2 seats. First effort at booking 2 seats did not complete. Tried a second time and booking completed confirmed. Checked my bank account and it showed 2 no. separate bookings paid for (€46 x 2). When explained and requested a refund for the 2 seats not required, Travel Master refused to refund. Ended up paying double for two seats.

13 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay clear terrible company

Travelmaster altered my departure time from 2.30pm to 4.30pm so I had to make alternative travel arrangements. I requested a refund as the later time was unsuitable. The following day they reverted back to 2.30pm and refuse my refund request even though I have had to make alternative arrangements.
Terrible company to deal with, have not used them before and never will again.

13 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Concert Bus to Olivia Rodrigo

Driver was extremely rude, bus was on the verge of breaking down, extremely uncomfortable, and couldn't even fit my knees into the seat ( for reference I'm a 5'9" woman). Bus driver told us that the bus would leave 30 mins after the concert ended, and after only 10 mins after the concert, the bus driver called myself and friend complaining that we were late and that the bus was waiting on us. Extremely poor experience for €55. Will not travel with them again.

1 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Be careful

The bus driver was extremely rude and bossy he wouldn’t let us take anything onto the bus (which is fair for cleanup when it come to alcohol but we were starving and had food packed) and the bus didn’t have any charging ports or bathrooms. Overall not a great experience.

31 mars 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Had an excellent experience with…

Had an excellent experience with travelmaster. Used them to get to and from Nia Horans first concert in Dublin.
Very attentive bus driver, he had great local knowledge as we had to travel off route due to a traffic accident still got to the concert with plenty time.
Bus could do with a upgrade but service was excellent

23 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company, extremely unhelpful customer service and no help when dealing with complaints. Do not communicate well and they have started parking way up the road from the 3arena which seems very unsafe especially during the winter. Do not use this company

8 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer services the worst…

Terrible customer services the worst ever I've come across , they seem to be totally incompetent website refused to give me an online purchase but took all my savings bank had to reimburse me and no apology just treat like a criminal wanted a receipt , didn't have one , second time I've had problems with these people last time no refund just a voucher that didn't work all the time to get me to contact them.

5 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely disappointing bus service.

Extremely disappointing bus service.
Would highly advise not to use! It’s our second time using this service and it’s just as disastrous as the first time when the driver was 2 hours late picking us up and 2.5hrs late collecting us to bring us home. This time the driver ‘forgot’ to stop ar the loughrea plaza so we had to go all the way back!. This is is not a new stop and it’s his job to remember all stops, extremely unprofessional and honestly has been hell both times, so many things went wrong on each journey that makes it seem neither driver has ever drove a bus before or ran a service.

1 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cancelling trips.

Travelmaster will gladly cancel a booked trip less than 2 weeks out from it and provide 0 context

They will do this just after their phone lines close so you can not ring for context

This company is a disgrace. Don't bother with them, we had a trip booked since February and now they've cancelled it. Leaving us and everyone else scrambling to find alternative transportation to Dublin

Untrustworthy, uncommunicative and unacceptable

22 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Got a bus to Harry Styles in Slane and…

Got a bus to Harry Styles in Slane and our bus driver Tommy was excellent! He couldn’t have been more accommodating! It’s obviously a very difficult venue to get out of and he was in no rush getting out of there and made sure everyone was back on time! He stopped on the way up and back in a service station for us! Would love to have Tommy every journey I take with travelmaster 😊

10 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

travelled from Cashel to cork yesterday…

travelled from Cashel to cork yesterday to George Ezra with my 3 girls. Had an amazing bus driver that looked after us all, made sure everyone that had booked was on the bus going and coming. Would definitely use them again.

11 juni 2023
Omdöme utan inbjudan

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