Absolutely terrible service.. ordered parts then ignored for 2 weeks. Don’t answer phones or email, in fact answering machine messages full!! Finally did contact me and gave me some poor excuse…... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered wheel hubs with bearings. Also previously ordered n/s driveshaft and some time before that, probably a year ago, top mounts, drop links and ball joints. All now recently fitted. Happy wi... Se mer
Introduced to Travelinlite by my local Autobody Shop who also drives a VW Amarok. So now ive Purchased several nifty items including LED Bulbs for the Front and Dynamic LED Rear Lights with Fog Light... Se mer
Had to reorder a primed rear bumper due to my carelessness , as always travelinlite never let me down ! Also had to replace my front drls when one segment had failed on either side , after about 3yr... Se mer
Företagsinformation
Skrivet av företaget
Travelin-Lite Ltd was established in 2010, manufacturing and distributing excellent quality VW aftermarket parts, accessories and add-ons. We have grown rapidly since then, priding ourselves on offering all of our customers excellent customer service from initial inquiries to after-sale care. If you live in Australia, the USA or another country not listed on our shipping terms, please contact us on +44 1279 452220 as we will be will happy to give you a quote over the phone. In August 2017 we opened our brand new showroom at Unit 8 Twyford Business Centre, London Road, Bishop's Stortford, CM23 3YT where we proudly showcase all of our products for you to pop along and browse.
Kontaktuppgifter
Unit 8 Twyford Business Centre, CM23 3YT, Bishop Stortford, Storbritannien
- 01279 452220
- travelinlite-transporters.co.uk
4,3
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What an appauling company to deal with.
Where do I start…
I ordered a set of headlights and, to be fair, part of the order did arrive the next day. Unfortunately, that’s where the problems began. I contacted Travelin Lite and initially things seemed positive, they said they would look into it and later confirmed that part of the order had indeed been lost by DPD. I was told a replacement would be sent once stock was available.
I completed a DPD investigation form, confirming I hadn’t received the missing items, and even provided CCTV footage clearly showing only part of the delivery arrived.
However, after that, everything stalled. Over the next two months I repeatedly chased for updates but got nowhere. Despite stock showing available, no replacement was ever allocated or sent.
I made sure to keep all communication via email to maintain a paper trail, something I’d strongly recommend, as phone contact is unreliable. Calls often go unanswered, and even when you do get through, there’s little to no follow up.
There were plenty of promises, but nothing was actually delivered.
In the end, I had to raise a PayPal claim. Even then, there was no response from the company to either myself or PayPal, and the case was eventually resolved in my favour with a full refund.
Overall, a very frustrating experience and not one I’d want to repeat.
Zero Stars.
2 februari 2026
Everything was amazing and fitted well…
Everything was amazing and fitted well even the customer service is excellent only downside was waiting for product to be delivered but that was down to the courier and not traveline lite I would recommend to anyone for there VW parts
24 april 2026
Omdöme utan inbjudan
Speaker order
Ordered some speakers on a Saturday which were in stock. Was told by couple different people would have them by end of week. Now over week later and still not received. Admittedly was bank holiday weekend but shouldn’t be fobbed off with lies about when I’d receive. Have bought things from company in past with no issues but honestly going down hill. Nowhere near as good as they used to be.
28 mars 2026
I was not happy that I couldn't track…
I was not happy that I couldn't track the order. That was very important for me.
26 mars 2026
I would have liked to have been told…
I would have liked to have been told why my order was cancelled and I got refunded
26 mars 2026
I ordered a set of replacement led…
I ordered a set of replacement led daytime running lights that your company (Travelinlite)said would just plug in to the existing connections however they don't work so will have to look at changing the entire wiring harness, to be honest I would have just disconnected the working led and not bothered if I'd known
27 februari 2026
The T5.1 wing mirrors are very easy to…
The T5.1 wing mirrors are very easy to install, but why when ordering specific finishes can it not come, with the correct backing clip already fitted ?
In my instance it came with the Black Gloss backing clips separately to change over, which were tricky to remove without snapping the flanges even taking care using a trim tool I.e far easier just to provide them with the Black Gloss or whatever finish backing clips already fitted.
Unfortunately the fitament isn’t great as one of the flanges on each backing cap slightly sheared off, therefore I’ve had to bond with contact adhesive and tape hoping for the best.
I would expect more for the price or FOC replacement ones.
In terms of delivery, fitament of the actual wing mirrors and quality of the product this was very good just lacking a bit on the final third.
Thanks
27 februari 2026
Had to reorder a primed rear bumper due…
Had to reorder a primed rear bumper due to my carelessness , as always travelinlite never let me down !
Also had to replace my front drls when one segment had failed on either side , after about 3yrs , again they had stock & was shipped very speedily , my 1st choice travelinlite , highly recommended
26 februari 2026
Fantastic customer service
Ordered a badge for the rear of my Transporter and there was an issue when I received my order .
I phoned and explained and the issue was apologized for and a replacement sent straight away, you can tell that this company really want to give outstanding customer service and the way they dealt with me just proved that.
I would 100% recommend them.
Thank you and well done.
3 mars 2026
Great company
Great company, excellent service and good products.
Ordered a Stereo and auto light switch both arrived within 24hrs and worked perfectly.
25 februari 2026
Excellent service as always
Excellent service as always
Superb product
Quick delivery
Happy customer
21 februari 2026
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