Unfortunately
Unfortunately, we made the mistake of ordering a jacket from this website. My child had been saving money from his pocket money because he really wanted it.
Not only was the delivery time not respected — it took more than 20 days to arrive, after repeated emails — but it also arrived without any invoice or proof of delivery. No electronic receipt was sent either, even after I requested one.
Additionally, the size was smaller than expected. When we requested a return, a nightmare of emails and phone calls began, with replies coming days later. The address listed in Greece does not exist; I checked because I intended to visit in person.
They asked me to pay €76 for the return using their own return label. I requested to send it myself instead, but the address they provided does not correspond to any company when searched on Google Maps. I asked for the official company name, and again, no response was given.
Finally, they offered a 25% discount for me to order a new jacket in the correct size. The phone number they list is never answered.
ΕΙΝΑΙ ΑΠΑΡΑΔΕΚΤΟ ΚΑΙ ΠΡΟΦΑΝΕΣΤΑΤΑ ΑΠΑΤΗ