They sell counterfeit shoes and Rob your money. Don't buy from this website. They will lead you on of a refund with no intention of giving you your money back. Big Scammers
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For evrey1 on 🌎 how u know if the website is legit before ordering from a site ... go on Google and type the postcode. If the building come up as a business department we're more than 1 business is... Se mer
These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she i... Se mer
Företaget har svarat
Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Trainers Factory is your go-to destination for authentic, head-turning sneakers at unbeatable prices. Born in the UK, we specialize in delivering the hottest styles from brands like Nike, Air Jordan, Adidas, and Yeezy—without the premium price tag. Whether you’re a collector, trend-setter, or just after everyday comfort, we’ve got over 900 styles ready to ship. Fast delivery, real quality, and a team that genuinely cares—Trainers Factory is where sneaker culture meets customer satisfaction
Kontaktuppgifter
321-323 High Road, RM6 6AX, Essex, Storbritannien
- +447868707391
- sales@trainersfactory.co.uk
- trainersfactory.co.uk
2,4
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No fake at all had them checked cause…
No fake at all had them checked cause I’m dead funny over shoes and 100% authentic would order of them again
31 oktober 2023
Svar från Trainers Factory
Hi Caitlyn
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Svar från Trainers Factory
Hi Hayat
Hope you are doing well I am glad to receive your feedback but the thing I want you to know is that our trainers are not fake you ordered two trainers and you have received one of the trainers but you didn't receive the other one and may I ask that if you have authenticated it from some organization or you just assume that they are fake but still if you have any queries and any issue just try to reach us sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Bought some Jordon's in December 2022
Bought some Jordon's in December 2022. Very happy with them and no issues untill we went to sell them on Ebay. They had to be authenticated by the Ebay team first. Unfortunately they cam back as fake. I have emailed Trainerfactory on 31 October but they have not responded. So I can only assume they are fake and the compnay is hoping I go away.
Many thanks for your comments, firstly I have already "reached out to you by email but you failed to respond and secondly ebay do have a systm with professonals to identify traner fakes, please see ebays website for this.
19 december 2022
Omdöme utan inbjudan
Svar från Trainers Factory
Hi Mr.Smith
I am really happy that you have shared your feedback but you need to understand that the refund policy "https://trainersfactory.co.uk/policies/refund-policy" clearly states that a refund can be asked for before 30 Days of ordering and you are asking for a refund after 11 months that is not possible and as far as your concern about fake our trainers are not fake and how can ebay identify them as fake they do not have any real trainers authentication department so I won't why they are saying they are fake and clearly these trainers are not for resell on any platform kindly go through our shipping policy "https://trainersfactory.co.uk/pages/shipping-information" but if you still have any issue kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Great trainers and prices
Great trainers and prices, only downside is how long they take to arrive
19 oktober 2023
Svar från Trainers Factory
Hi Hall
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Unfortunately
Unfortunately, all trainers from this company are fake possibly, they are unaware or just fraudsters I can provide proof if need be
In response to you telling me I’m not a customer is because I was about to purchase three pairs of trainers from your company after asking if your products were genuine, and then you guys replied that they are then when I had a look on your Instagram, I noticed all the Nike vapour max plus are fake
if you look at your Nike vapour max on instagram at the back compared to real vapour max plus there almost flat compared to real ones that are rounded off check it your self and look at the tongue that’s not got the correct grooves that will explain it all to you if in doubt have a look your self or il prove it to everyone leave it at that thanks
If u would like me to provide you with photos from your instagram I would be happy to do so
And also provide you with photos of the genuine products so you can do the comparison your selfs or ask a expert, or possibly even nike as you are using their trademark to sell fake products if u would like could take this to trading standards or fix up before some one els does .
Don’t want to point out the obvious but tell me what the five star reviews have in common !!! ?
31 oktober 2023
Omdöme utan inbjudan
Svar från Trainers Factory
Hi Angelo
We can't find anyone by that name in our database you did not place any order from us and how can it be that we are fake and fraudsters without you buying anything from us this is a very serious allegation and still if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Svar från Trainers Factory
Hi Simon
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Svar från Trainers Factory
Hi Mark
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Svar från Trainers Factory
Hi Magdalena
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Item not received payment taken no…
Item not received payment taken no email to track order
8 oktober 2023
Svar från Trainers Factory
Hi
We can't find anyone by that name in our database if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
I'm a repeat customer because I adore…
I'm a repeat customer because I adore these reasonably priced trainers. Thanks, Trainer's Factory! ❤️
11 oktober 2023
Svar från Trainers Factory
Hi Harris
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Great quick delivery shoes are perfect 👍
21 september 2023
Svar från Trainers Factory
Hi Magda
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Asked for a refund was toldvthatbthey…
Asked for a refund was toldvthatbthey do not do refunds etc. Under uk anything bought online can be refunded no questions asked within two weeks of purchase. They also force you to ourchase things through their clear pay system. Which is a credit arrangement. This company is dody they buy their trainers from stock x and sell them to us at a profit. IF YOU SANT WANT TRAINERS GO TO STOCK X
15 september 2023
Svar från Trainers Factory
Hi Oliver
We have received your 4 orders I can not disclose the names of the trainers here but this is confirmed that you ordered 4 pairs and as soon as you asked for a refund we processed that refund for you at the moment so I don't know why you are putting this reviews as you have been refunded and we didn't force any of our customers to purchase through clear pay its customers choice and the second thing is that clear pay is not our banking system it's an internationally recognized banking system and in stockx there are multiple seller so the prices may vary from seller to seller we provide trainers on discounted prices still if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Taking too long
21 september 2023
Svar från Trainers Factory
Hi Saquib
I have checked your order and it was delivered to you between the dates that are written in our policy if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Experience was positive
Experience was positive. After reading other reviews I made sure I ordered in plenty of time. Took a couple of weeks but great trainers
3 september 2023
Svar från Trainers Factory
Hi Clare
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Svar från Trainers Factory
Hi Richard
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Could be better
The goods arrived but just took forever! I chased the seller via email and no reply until I sent the second chaser.
3 september 2023
Svar från Trainers Factory
Hi Jackie
I have checked your order and it was delivered to you between the dates that are written in our policy if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Great company
Great company, excellent customer service would recommend
16 september 2023
Omdöme utan inbjudan
Svar från Trainers Factory
Hi Liz
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
With Christmas approaching please do…
With Christmas approaching please do not be fooled by this company, if I could upload here I would send you all my communication with them, they absolutely sell fake trainers you can buy in wellsbourne market in Stratford for £25-£40 (exactly the same product)
I paid near £500 for two pairs of fakes (verified by Nike) the one I have Royal Mail postage proof of return they speak to you in broken English pretending you never returned (I have a receipt for proof) my purchase was over a year ago but most importantly this is a reminder to be careful. I would say some reviews on here of positive are from people don’t realise they have a good replica of the trainers or people linked to the company writing themselves
Anyone who wants proof I can email all my correspondence!
12 maj 2023
Omdöme utan inbjudan
Really good shoes honestly you should buy from here you won’t be disappointed. 👍🏽👍🏽
Having fast reply’s great customer service and just really helpful to be honest with you I’m grateful
21 augusti 2023
Svar från Trainers Factory
Hello CJ. We are happy with your review! It's great to hear that I was able to satisfy you. This is definitely a win for us! 😄🎉 Thanks for your order
Svar från Trainers Factory
Hello Jay Wheeler.
I apologize for any inconvenience caused. If you have any issues after placing your order, please accept my apologies. However, I would like to inform you about your order. These shoes that may appear fake are actually genuine Nike products. If you have any concerns, please contact us via email. We will make every effort to resolve the issue and assist you. We are available 24 hours a day for you. Please contact us and let us help you with your concerns.
Thank you.
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