The plus points are speedy on time delivery. The tent is not difficult to pitch. It is spacious inside. This tent was chosen because of it's 5000mm HH, specifically for autumn weather conditions. Unfo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have moderate arthritis in both knees which can make walking my daily average of 5 kilometres quite tiring. My new shoes are very light and the result so far has been very positive. Without comparat... Se mer
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Fast delivery, and an awful lot of driveaway awning for the money, great value. Clear building and packing instructions, and everything included that we could need, which was nice. The attention... Se mer
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Great website, really informative. Good offers and really fast delivery. Don't buy through third parties (even massive websites) as they cannot give/match or even get close to the offers or service... Se mer
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Företagsinformation
Skrivet av företaget
From design to manufacture, from warehouse to your door - our products go on an epic journey, and we follow them every step of the way. Not only does this ensure they're of the highest standard, but it ensures the service we provide is of the highest standard too. Whether you're camping with family of paddleboarding with friends, we know the ingredients you need to have an adveture to remember. We also know that the less you have to carry, the better. That's why our products are designed to easily pack away, transport and set up.
Why Choose Trail?
Skrivet av företaget
- Quality Product
- From design to manufacture, we prioritize offering high-quality products that enhance your outdoor experience. Every item is carefully curated to delivery durability, performance and comfort.
- Affordability
- Outdoor experiences shouldn't have to cost. That's why we're committed to producing products to a quality standard and bringing them to you at a price you can afford.
- Industry Knowledge
- Our team includes industry experts with bags of experience who knows what's needed in a product, as well as fresh-faced enthusiasts on top of the latest trends.
Free UK Delivery
No Minimum Purchase
Purchases completed before 2pm will be dispatched the same day.
Kontaktuppgifter
8 Wentworth Road, Heathfield, TQ12 6TL, Newton Abbot, England, United Kingdom, Storbritannien
- 03455191599
- sales@trail.co.uk
- trail.co.uk
Up to 70% Off
4,4
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Great experience, great product, delivery was good as well. Poles arrived intact, well made and perfect for holding up tarpaulins.
11 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Excellent product quality and quick…
Excellent product quality and quick uncomplicated delivery
27 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
We haven’t been away yet but we put it…
We haven’t been away yet but we put it up in our kitchen (lol) was quite easy thanks to the video and feels quite a good quality, delivery was good and packed well.
28 augusti 2026
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Self inlating matress
Ordered the self inflating matress had no problems with delivery they kept in touch so we knew when it would be delivered Matress is soooooo comfy OMG
Will definitely buy more stuff from you thank you
12 september 2026
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Really fast delivery can’t fault would…
Really fast delivery can’t fault would use again
29 augusti 2026
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Avoid
So we bought a shelter dome directly from trail which turned out to be flimsy and failed in 20-25mph (according to google) winds with poles snapping in the first camping holiday it experience. Other tents did blow over in the camp site, mainly being shelter domes but ours was the first to go. Our main big 8 man tent was fine. The design isnt the best and lacks enough well placed guide ropes but it is the cheapest shelter dome going so i guess you get what you pay for.
I contacted Trail who agreed to a refund however that 3 weeks ago and i am yet to receive a refund even though i have chased a couple of times.
They probably will refund it eventually but i would avoid this brand given the quality of product and customer service.
Customer Services Case [##1295-436##]
Update: I finally got the refund after posting this review.
29 augusti 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning,
We are glad to hear that your matter has since been resolved. We apologise for any inconvenience caused.
Kind regards,
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Avoid....tent poles break too easily
I bought the Bowden 3 man tent in the summer of last year. The first time I attempted to erect it, one of the poles snapped, I contacted the company and on this occasion they did send a new pole to the campsite.
I have only used the tent a handful of times in non windy conditions, and after just 3 times, the poles begun to split. By the end of this summer all 3 poles are split. I contacted the company and they refused to send me new poles.
For a tent only just a year old with not much use...two weeks use in all over a few short trips, I do not feel this acceptable.
I am an experienced camper and previously have had tents last over 10 years.
It is such a shame as in every other way the tent was perfect, however it is now unusable and even left me with cuts on my hands and fingers where the poles had splintered.
I would not recommend this company.
15 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
The chairs are lovely well made nice…
The chairs are lovely well made nice fabric so comfortable and at a reasonable price. Very pleased glad I made this choice!
17 september 2026
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
The shaped inflatable mattress…
The shaped inflatable mattress surpasses expectations on quality/comfort, so easy to install/inflate with the built-in air pump. Likewise for deflation and packing away.
I wasn't sure whether it would fit my Smart #5, but their website provides all the key information to dispel any doubts. A must have accessory for camping mode.
Unfortunately the Frunk on my Brabus version is just not large enough for the packed mattress, but I would guess it would easily fit any of the other Smart #5 single drive versions.
16 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Very happy with service
Very happy with service, kept up to date with delivery very happy with our gazebo using it now well made for what it is would recommend.
10 september 2026
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Still awaiting refund on a faulty airbed after 34 days of being promised my money back
Purchased a deluxe airbed online on the 1st August 2026 which arrived faulty (kept losing air). Contacted customer service and provided evidence as requested who advised a refund would be processed and issued to my original payment method within 10 days. This was on the 22nd August. Today is now the 24th SEPTEMBER and I have STILL not recieved the refund after waiting 34 days! I have attempted to contact Trail MULTIPLE times but keep being told they are "experience high volumes of contact", with my most recent email now being ignored. This is unacceptable and I feel I am left with no other option but to leave this review in the hopes of bringing the matter to their attention. Order ref TR-209490
22 augusti 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning,
Thank you for taking the time to leave a review. We’re sorry that there was a delay in processing your refund and appreciate you taking the time to share your experience.
We have now reviewed your order and can confirm that your refund has been processed. We apologise for the delay and hope this has now resolved the matter for you.
Kind regards,
Customer Service Team
Pop up gazebo
Absolutely great product it was so easy to set up especially for 1 person plus I got it on sale so happy days
14 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
From a speedy delivery to an…
From a speedy delivery to an outstanding item very happy with the outcome.
4 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Great price great quality and fast…
Great price great quality and fast delivery
7 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Thank you for your review! We're delighted you're happy with the quality, price and speedy delivery.
Great awning
Fast delivery, and an awful lot of driveaway awning for the money, great value. Clear building and packing instructions, and everything included that we could need, which was nice.
The attention to detail is excellent with numerous nice little touches, and the bag that's big enough to be able to quickly pack it down between rain showers rather than throw it in the van and so get everything else wet is very much appreciated.
No hesitation in recommending.
24 augusti 2026
Svar från Trail Outdoor Leisure
Thank you for the fantastic review! We're so pleased you're happy with the quality, thoughtful details and value of your awning. It's great to hear you'd happily recommend it.
Do not buy from this company
Do not buy from this company. Sent a product back. Confirmed returned to them. Since then no refund and been waiting for over 2 weeks. Contacted customer services, they fob you off saying the refund team are busy
21 september 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning,
Thank you for taking the time to leave a review. We’re sorry for any frustration caused while waiting for your refund.
We can confirm that your refund has now been processed. We had advised that refunds can take up to 10 days to process, and your refund has been completed within this timeframe. We hope this has now resolved the matter for you.
Kind regards,
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Svar från Trail Outdoor Leisure
Thank you for your review! We're pleased you're happy with the product and found it great value for money.
Bought the gazebo xl
Bought the gazebo xl. It was very flimsy when erecting, it’s 4 single pole hoops with a cross in the top. V hard to build on your own you need at least another 1 person if not 2 to build this. Looks ok but as I thought when building this bent very easily in what I would describe as a light wind. I wouldn’t recommend this to anyone else. I contacted trail to purchase an additional pole, customer care replied with no and haven’t heard anything since. I wouldn’t buy this one I’d keep looking for another.
9 augusti 2026
Omdöme utan inbjudan
Svar från Trail Outdoor Leisure
Good morning,
Thank you for taking the time to share your feedback. We’re sorry to hear that the gazebo did not meet your expectations.
We can confirm that, following your request for an additional pole, we advised that these were unavailable but offered to arrange collection and send a full replacement. We asked you to confirm whether you wished to proceed, but did not receive a response. If you would still like assistance, our Customer Service team would be more than happy to help.
Kind regards,
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.