When trying to navigate an issue with my account, I messaged customer service in the chat box and tried resolving the issue with the AI assistant. When this did not help, I requested a human for furth... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
TradeSyncer was a little overwhelming at first and I didn't realize I needed to add a contract like NQ first before copying would work. But once I got past that, it's been awesome. I have all my firms... Se mer
Aisha was extremely helpful and courteous. My problem was solved in no time and I was back to trading without any issue. I'd highly recommend Aisha for her professionalism and prompt attention to deta... Se mer
Overall is good, the orders are following in sec. The customer service is nice to solve and answer your problem. It will be great if they could support AMP live trading with CQB datafeed.
Företagsinformation
Skrivet av företaget
Trustpilot has incorrectly flagged this profile. Tradesyncer has always received genuine, user-initiated feedback from our Discord community. We do not fabricate, curate, or incentivize reviews. The flag appears to stem from opaque automated moderation rather than any proven misconduct. We are actively engaging with Trustpilot and have initiated formal legal steps to resolve this matter.
Kontaktuppgifter
Cruquiusweg 110B, 1019 AK, Amsterdam, Nederländerna
- info@tradesyncer.com
- tradesyncer.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super customer service
Every company product is defined by how the customer service reacts to issues. I am a long time Tradingview user, only because of their customer service, but this is about Tradesyncer whose customer service is even 10 steps ahead.
It works as defined. Cloud based, so don't have to worry about anything. Set it and forget it. I have connected Lucid and Topstep multiple accounts, and it works beautifully.
Customer service like I had mentioned earlier, their mods on discord are available round the clock and are super active. They solve issues and help with noob questions. Their customer service on chat on the website is equally efficient.
I am not the one to give reviews. But this one surely deserves a 5 star. No issues so far.
Yes they may have took an hour or 2 to…
Yes they may have took an hour or 2 to help me but they helped me and took care of the issue very kind and were not rude even though i was upset god bless you g.
Bad customer service
The people here are arrogant and unkind- Alisha in particular (on chat). The system seems straight forward if you've used copy trading platforms before, however as a new user, they have no patience walking you through the process. I decided to go to YouTube instead and got the help I needed.
Great webside
Great webside, the tradecopier is easy to understand and it works well. Also a lot of youtube videos that explain how it works.
Quick fix
Agent was quick to answer my questions and help me through the problem step by step , Thank you I appreciate it.
Tradesyncer werkt probleemloos!
Ik gebruik Tradesyncer nu sinds een paar weken en het werkt top. Overzichtelijk dasboard en duidelijke tutorials over het gebruik. Zeker een aanrader voor traders van alle niveaus!
Great service and easy to use!
Worst experience ever
Very disappointing experience. I used this software for around 3 months and lost thousands of dollars due to inconsistent performance. The copy trader often behaves unpredictably sometimes it randomly closes positions on slave accounts, sometimes trades are not copied at all, and the fills seem completely inconsistent. Overall, my experience has been far more negative than positive. Unfortunately, I cannot recommend this software.
There when you need them!
Responsive, helpful, polite, and informative.
Straight Forward
Straight Forward. Cool Dashboard/Layout. Most importantly customer service is A1. I didn't have to wait long hours to come in contact with anyone. Any issues was resolve in minutes!! Very Impressive!!!
Cockpit Showing Lead Account
After speaking to live person, I was able to resolve issue within minutes
Alisha resolved my issue lightning fast…
Alisha resolved my issue lightning fast and kept me updated throughout. Super efficient, clear, and straight to the point, got everything working again in no time. Thank you! 🙏🏼
Having great experience on tradesyncer…
Having great experience on tradesyncer , enny helped with the issue right way less then a minute.solved it 🤞
Unauthorized payment !!!
Unauthorized payment !!!! I received an email with an offer of 50% discount. I login the website as I used to be a customer. The first thing that appeared was a message from LINK telling me to update my credit card (no other info was shown) I updated it and guess what... I was charged for the full month without any authorization. No discount at least to make it less painful. I wrote the AI support which was worthless. I told me to email support, which I did and its been over a week and have not heard back from them. I HATE when companies do this cover up and just disappear, I am soooo mad !!!!
Forgot to cancel my 7-day free trial
Forgot to cancel my 7-day free trial, was charged. but tradesyncer understood my personal circumstances and initiated a refund despite their strict policies. Also a great service! Smooth trading and easy. Definetly recommend.
BEST TRADING COPIER SO FAR
wow, what a service for that cheap price, it works perfectly, smoothly, very mobile friendly and executes very sharp all accounts together, support is very kind and professional, platform very easy to view analyze and setup also if there is some bugs or issues u will get notificated so well done.. kind regards
I couldnt navigate the UI sometimes but…
I couldnt navigate the UI sometimes but its a pretty good product
Amazing copytrading tool
Very easy to use and user friendly system. Never had any problems with the platform.
I would recommend it.
Amazing platform
Amazing platform, easy to navigate and great connection with tradovate. Also easy to understand for new day/scalp traders.
Nog nooit een slechte ervaring mee…
Nog nooit een slechte ervaring mee gehad, kan het iedereen aanraden.
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