When trying to navigate an issue with my account, I messaged customer service in the chat box and tried resolving the issue with the AI assistant. When this did not help, I requested a human for furth... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with the replica, but I contacted customer support and Alisha was a great help. She answered all my questions and everything was clear, and the problem was solved so I won't make the s... Se mer
Overall is good, the orders are following in sec. The customer service is nice to solve and answer your problem. It will be great if they could support AMP live trading with CQB datafeed.
TradeSyncer was a little overwhelming at first and I didn't realize I needed to add a contract like NQ first before copying would work. But once I got past that, it's been awesome. I have all my firms... Se mer
Företagsinformation
Skrivet av företaget
Trustpilot has incorrectly flagged this profile. Tradesyncer has always received genuine, user-initiated feedback from our Discord community. We do not fabricate, curate, or incentivize reviews. The flag appears to stem from opaque automated moderation rather than any proven misconduct. We are actively engaging with Trustpilot and have initiated formal legal steps to resolve this matter.
Kontaktuppgifter
Cruquiusweg 110B, 1019 AK, Amsterdam, Nederländerna
- info@tradesyncer.com
- tradesyncer.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had an issue with a charge after I…
Had an issue with a charge after I stopped using the platform, but the support team took the time to review my case and escalated it. They ended up approving a refund, which I really appreciated.
Good customer service and fair handling of the situation.
Great execution
Great execution! I’m super happy with using tradesyncer after having issues previously with tradovate group trading now everything is running smoothly with Tradesyncer and I don’t have to worry about running positions not being closed on time simply by using the Flatten All button.
Alisha was very nice and helpful .
incredible support team
im really grateful with the tradesyncer team and Kalle, they helped me with a paying problem, they refund me the same day and i could restart the proces normally. I really like this replicator its very easy to use and the support is really helpful and patient
Alisha was very helpful to me
Alisha was very helpful to me, i was able to fix the issue the instant we spoke
Excellent customer support
Excellent customer support. Very helpful and always willing to assist until all my questions were fully answered.
Unfortunately
Unfortunately, when there is latency, many accounts fail to enter the same trade, resulting in losses.
Awesome tool, recommend for sure
Great customer support! Helped me out fast when I had a payment issue.
Software itself is great too, works perfect.
10 days with tradesyncer and yeah it's…
10 days with tradesyncer and yeah it's working and the customer service is fast .. will do an update in 3 months
They are very helpful and always…
They are very helpful and always looking for a solution , very good !
very solid
works very well, sometimes can get a bit confusing but overall solid and they have responsive customer support.
Overall TradeSyncer is working great…
Overall TradeSyncer is working great for me. I have had the issue of my accounts disconnecting and once I couldn't connect my accounts again. Luckily, the support (Enny) was fast to help me get back on track, but it did cause me to miss out on one trading day.
enny was patient and very helpful with…
enny was patient and very helpful with fast responses
Excellent customer service
Excellent customer service! Alisha was very helpful. Also, I really like the software, I wish I had known about it sooner.
Very Helpful!
Life saver if your a prop firm trader
I've been using tradesyncer for awhile now, hands down, worth the small monthly fee, not only does it copy trade but the journaling and calendar are included so no need to be spending money else where when you get everything you need in house. I had an issue today with the syncing of my accounts and Alisha with customer service guided me through the simple steps to fix the issue in a timely manner. I will continue to use this company, zero issues.
Unreliable Execution and Poor Support – Cost Me Real Money
I’ve had a very frustrating experience with Tradesyncer over the past two weeks. The platform has been consistently unreliable in ways that directly impacted my trading results.
I’ve encountered multiple serious issues, including:
- Leaders copying duplicate orders to followers, which caused accounts to blow
- Frequent disconnections without any warning, despite verifying every morning that all connections were stable before the trading session
- Orders not being copied to followers at all, leading to completely mismatched positions
These are not minor glitches — they fundamentally break the purpose of a trade copier.
What’s even more disappointing is the support. Every time I reached out, I was asked to provide order logs, but no real solutions, explanations, or preventative steps were ever offered. It feels like they’re collecting data without actually addressing the underlying problems.
When you’re dealing with live capital, reliability is everything — and unfortunately, Tradesyncer has not delivered. I cannot recommend this platform based on my recent experience.
Really helpful support
Werkt top
“TradeSyncer heeft mijn manier van traden compleet veranderd. De interface is super overzichtelijk en alles werkt snel en soepel. Vooral de analyse-tools helpen mij om betere beslissingen te nemen. Echt een aanrader voor zowel beginners als gevorderden.”
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