Tradesyncer Omdömen 429

The agent Kalle came in and swiftly fixed my issue. Initially, I had a frustrating encounter with the first human agent I was connected with. I waited a little over 20 minutes for a response after being directed to send screenshots. After sending follow up messages I was told that my ticket would be escalated and to "Kindly exercise patience..." I then informed that agent that clear communication would eliminate encounters where that type of statement would be warranted. A simple, "Thank you for sending that over. Hold please while I look further into this" would've sufficed. That way I wouldn't have felt like I was left in limbo and questioning if my issue would be resolved. But overall I thank Kalle for being not only swift, but also polite with her correspondences. When her message came through, I was trying to figure out how to deactivate my account.

Definitely not a reliable Trade Copier. one day working, then two days opening opposite positions and different quantity in the other accounts. Definitely not reliable, and every time you contact customer service they ask you to download all the trades from all the accounts and send it to them so they can invesitagte it. Made me blew many accounts and flagged as hedging few times because they open different positions in the follower accounts than the leader account. Also sometimes you close the position in the leader account and it doesnt close in the other accounts untill accounts are blown. I definitely dont recomment it to anyone. Do you research and definitely you can find something better. I would give 3 out of 10.

I was a bit lost finding exactly what contract to connect, and it just took me 10 min to contact support and get a solution on the issue and it worked perfectly.

Rep Alisha was honestly super helpful and fixed my issue really fast after I’d been trying to figure it out for a while. She knew exactly what the problem was, explained it clearly, and got everything working within minutes. The whole experience was smooth, professional, and way better than most support chats I’ve dealt with, so huge thanks to her and the Tradesyncer team.

I had a great experience with a rep, Enny. I was on edge about a trade that appeared to still be live, but she assured me the system would update and confirmed that I was flat and didn't have any open orders. This was at 4am NY time. I didn't realize I could get the assistance I needed. That's a great feeling knowing the help is there if needed. Overall a great experience with the software and top customer service from Enny.

Alisha is the goat, thank you tradesyncer for the help

Great customer service. I had a problem and they fixed it really fast without any issues. 100% reccomend

So far everything is great about the platform. As long as you learn how to use it (it's not hard) you'll love this. Service is great as well!

Love trade syncer both the application and the customer support

Flawless execution, best program I have ever used.

Worked well at first - very dissapointed by the amount of connection issues and bugs, had to switch to a competitor.

there is no customer support. its all AI chat bots. absolutely worthless

Very Quick support and very helpful!!!

Ok, so I spent $49 for the subscription only to have a live account blown thanks to their crappy software. Now don't get me wrong because I really wanted it to work out as I needed a good trade copier. I've tried a couple different ones in the past but seems like they all are off some how. Just wish I could find one that works well. But all that being said, Tradesyncer doesn't work. Save yourself $49 dollars...

Come a long way since they start. I enjoy the software, it offer many extras and connections others do not have.