First time ordering from Trade Secrets. Fast shipping and amazing deals to pamper a girl in this economy. Super happy with my Paul Mitchell Clean Beauty Hydrate shampoo and leave-in conditioner which... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Finding products was easy. So was ordering. Delivery was quicker than expected. I can almost always find what I want!
Företaget har svarat
All but one item was great. I’ve emailed to say one of the mask treatments looks dehydrated, color changed and shrunk down to half the container. I’m not getting a response and their website offers... Se mer
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We like the product but were not able to buy it locally. We had to buy multiple containers to get free shipping but the price was on a promotion in any event. Very happy.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Shop hundreds of top salon brands trusted by professionals. From hair care, nails, and skincare to cosmetics, false lashes, and human hair extensions — we carry only the best. At Trade Secrets, you'll find iconic names like OPI, Milk_Shake, BaBylissPRO, Moroccanoil, Redken, AG Hair, and many more. Every product we offer is backed by quality and guaranteed warranties. Trade Secrets is your one-stop beauty destination for salon-grade excellence.
Kontaktuppgifter
Kanada
- tradesecrets.ca
Great deals on selected products.
4,5
Utmärkt
417 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sold us a product made in 2021
Sold us a product made in 2021. Sebastian Reset shampoo. The return was a hassle
9 september 2026
Svar från Trade Secrets
Thank you for bringing this to our attention. We hold ourselves to strict quality and customer service standards, and we are incredibly sorry to hear that you received an older batch of the Sebastian Reset shampoo and had to return it. We received your return and issued a refund 7 days ago.
If there is anything else we can help you with, please email us and we will be happy to assist you.
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Fast and easy!
Very reasonable threshold to surpass for free shipping. Item arrived very quickly.
16 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Have not received my order very bad…
Have not received my order very bad delivery service
16 september 2026
Svar från Trade Secrets
We are very sorry to hear that your order has not arrived and that you had a poor delivery experience. This is certainly not the level of service we aim to provide.
We would like to investigate this issue with our shipping carrier immediately. Please reply to the email we sent you so we can resolve this for you as quickly as possible.
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Reliable service.
15 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
I had a hard time making it to the…
I had a hard time making it to the store in the hours that they were open, and they were so accommodating to hold my product. And then finally offered to ship it for free. Great customer service!
14 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Product was great
Product was great, good discount, order arrival was a bit slow, but I'm very happy with my purchase! Will order again!
11 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Love the ABBA products for my sensitive…
Love the ABBA products for my sensitive skin. Fast delivery. Thanks
3 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Good experience
Fast shopping, fast shipping
Excellent experience from the start to the end
2 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
J adore cette creme pour le corps !
J adore cette creme pour le corps !
Ca sent bon !
Ca ns rends une peau douce !
1 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
I really like shopping here as I use…
I really like shopping here as I use one hair care product Equave hair detangler and the price is better than where I used to pay for it and it ships always quickly with no issues and highly recommend to shop here and will continue to buy the hair detangler!!
8 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Always great service and delivery.
8 september 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
I expected the original bottle and it…
I expected the original bottle and it has been changed as the old bottle is discontinued and no one advised me !only when I email back saying I got the wrong bottle!
I have been very happy with my purchases in the past , so this time I only give 4 stars!
Is the shaper plus new bottle is the same spray ?
Please advise !
Ana
8 september 2026
Svar från Trade Secrets
Thank you for sharing your feedback with us. We are so glad to hear you've loved your past purchases, but we completely understand your frustration about not being notified beforehand regarding the packaging update for Shaper Plus. We want to reassure you that while the bottle has a brand-new look, the formula inside is the exact same professional-grade spray you know and love—giving you the same hold and performance as the original.We truly appreciate your 4-star rating and your helpful feedback. We're taking notes on how we communicate packaging changes so we can keep you better informed next time. If there is anything else we can do for you, please let us know!
Excellent service quick delivery and…
Excellent service quick delivery and packaged properly for safe delivery
31 augusti 2026
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Svar från Trade Secrets
Thank you for taking the time to share your valuable feedback with us. We truly appreciate hearing from our customers.
As a gesture of our gratitude, we would like to offer you a 15% discount on your next purchase
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.