I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Se mer
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We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Se mer
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We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... Se mer
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Företagsinformation
- Försäljare av badrumsartiklar
- Heminredningsbutik
- Leverantör av varmvattensystem
- Butik för VVS-artiklar
- Vattenfilterleverantör
Skrivet av företaget
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Skrivet av företaget
Kontaktuppgifter
Australien
- 1300 658 277
- tradelink.com.au
4,6
Utmärkt
6 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Tradelink
Thanks for the 5-star review! We’re pleased to hear our team provided great service. We appreciate you taking the time to share your feedback.
Poor experience
Made an online order to collect from local store. 2 weeks after ordering I had to chase it up, item not in stock. Product sent from another store interstate took another 2 weeks to arrive, 4 weeks in total. My order should have been sent from the interstate store within a day or 2 of me placing the order and I should have been notified of the potential delay. Could only get 2 of the 3 taps that I ordered. Got the 3rd one from store on the other side of the country and it was delivered to me in one week. This other store was cheaper too, wish I had have used them in the first place.
6 februari 2026
Svar från Tradelink
We apologise that your online order wasn't readily available, and you experienced delays. We appreciate your patience and have shared this feedback with our team.
Will definitely use again!
Efficient, effective, timely, polite, helpful customer service.
The delivery went to the wrong house but that was sorted out easily with no dramas, reception was very helpful, and I love the products.
12 februari 2026
Svar från Tradelink
We appreciate your positive feedback and are happy to hear that our customer service was helpful. We're glad the delivery issue was resolved smoothly and that you love our products.
Beyond awesome
They went above and beyond. When the product I wanted was out of stock they found a great alternative and delivered quickly.
12 september 2025
Svar från Tradelink
We're happy to hear that we exceeded your expectations! It's great we could find a suitable alternative and deliver it quickly. Thank you for your positive feedback.
Knowledgeable team and efficient…
Knowledgeable team and efficient delivery of purchased products.
7 mars 2026
Svar från Tradelink
We appreciate your positive feedback! We’re glad our team could make your experience smooth and deliver your order without delay.
Svar från Tradelink
Thanks for the 5-star review! We’re pleased to hear our team provided great service. We appreciate you taking the time to share your feedback.
Click and collect worked smoothly.
6 mars 2026
Svar från Tradelink
We're so glad your click and collect experience was smooth. Thank you for letting us know about your order.
We have purchased everything we needed…
We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally damaging a shower base. Tradelink helped us with all these issues promptly which enabled us to continue progressingly without delay. Cannot fault their service and quality of products.
11 februari 2026
Svar från Tradelink
We're happy to hear that we could assist with your bathroom and kitchen renovation needs. It's great to know our prompt support helped keep your project on track, even when unexpected issues arose. We appreciate your feedback on our service and product quality.
Outstanding attitude to Service
Oh my goodness the Smithfield store was so helpful. The team members are extremely knowledgeable. My order arrived in store after buying online and they contacted me promptly that it was in store. I love their special table too. Always manage to walk out with something in addition to my Oder.
12 februari 2026
Svar från Tradelink
We're happy to hear that the team at the Smithfield store was so helpful and knowledgeable! We're also glad you were contacted promptly about your order and that you enjoy the special table. Thank you for your positive feedback!
Easy to order and pick up.
4 mars 2026
Svar från Tradelink
We're happy to hear that ordering and pickup were easy! Thank you for your feedback; we appreciate it.
Great sink, great price
Best sink, really reasonably priced. Easy store pickup, great experience
5 mars 2026
Svar från Tradelink
We're glad you found a great sink at a reasonable price and had an easy pickup experience. Thanks for your positive feedback!
It took too long to be available for…
It took too long to be available for pick up, almost a week. Then they couldn’t find it initially.
5 mars 2026
Svar från Tradelink
Thank you for your feedback. Most items are generally available for collection within 1–10 business days. We’re sorry to hear about the difficulty locating your order on arrival and will pass this feedback on to the team to help improve the pickup experience.
I ordered my shower head via click and…
I ordered my shower head via click and collect. It arrived in store a couple days later.. Very easy process.
4 mars 2026
Svar från Tradelink
We're happy to hear that you found our click and collect process easy and that your shower head arrived quickly. Thank you for your positive feedback; we appreciate it!
Ordered a shower base online
Ordered a shower base online with pickup from Tradelink Tamworth. All good, picked it up, but when I opened it, the wrong base had been sent. Spoke to Tamworth shop who were apologetic and arranged the correct base to be sent, which arrived promptly. Very happy with Tamworth staff, not so with online experience.
11 februari 2026
Svar från Tradelink
We appreciate your feedback. We are happy to hear that the team at the shop resolved the issue quickly and efficiently. We'll review the online ordering process to prevent similar errors. Thank you for your patience.
Prompt service polite
11 februari 2026
Svar från Tradelink
We're so glad your click and collect experience was smooth. Thank you for letting us know about your order.
Great Products and Price.
Great Products and Price.
scored slightly lower as delay in being available at Albion Park
10 februari 2026
Svar från Tradelink
We appreciate your feedback on both our products and pricing. We will review the availability delays at Albion Park to improve our service.
Svar från Tradelink
We're so glad your click and collect experience was smooth. Thank you for letting us know about your order.
Svar från Tradelink
We appreciate your kind words! We are so happy to hear that you were satisfied with our service and communication.
Outstanding service above and beyond
The part that I ordered did not include a component required for it to work correctly. I needed it urgently since the plumber had already started work on the job. The staff were very helpful and went out of their way to find the missing component in their warehouse and gave it to me free of charge. Service was outstanding and would definately use Tradelink again based on this experience.
10 februari 2026
Svar från Tradelink
We're so pleased our team could help with the missing part and quickly resolve the issue. Thank you for your positive feedback—we’re happy to hear you had a great experience and appreciate you choosing us!
Easy to buy online
Easy to buy online, went to store to look at products first.
I did keep getting texts and emails to say pick up order even though I already had..
2 mars 2026
Svar från Tradelink
Thanks for your feedback! We're glad the online ordering and in-store visit worked well for you. Sorry for the extra pickup notifications, and we appreciate you sharing your experience!
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