After our last experience, which was not great, we were hesitant to go again. However, this time we were extremely pleased with the whole process. Communication was great and the DHL delivery was the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered two packages. One was delivered, one was not, until we notified them and then it took another two weeks. Product was not as described (false advertising) and only partial refund (15%) offered.... Se mer
Great service, fast delivery of a product that isn’t available at mainstream NZ shops (inflatable toddler tent bed). Had looked to bring this in myself but I’m happy I went with toys central.
I ordered Spideys friend Green Goblin, toy, exactly what my grandson wanted. Received earlier than expected and in good condition. Great tracking and updates on where package was during its journey... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
…Satisfaction!
Very quick delivery and toys look the same as advertised. Grandson delighted to receive it.
Stem science kit
My grandson is delighted with this science kit. It arrived exactly on time and is everything it purports to be. He and I couldn't be more pleased. Thank you so much.
Very happy with my purchase
Fast delivery from overseas. Excellent product. Thank you.
Frozen doll and horse
Great service and communication.
Our granddaughter will love it for her birthday.
Quick response
Quick response. We ordered from a competitor on same day another stem set and it is still not in transit.
New Game Ordered
Game that I wanted was only available from Toys Central NZ
There were plenty of knock off copies on other sites.
Only Toys Central NZ guaranteed the genuine product.
Genuine site
Genuine site. Arrived promptly and was exactly as described.
Great product
Great product - my son loved it, it arrived in excellent condition and does what it promised to do
The order was reasonably timely in arriving - but it wasn't clear on ordering that the product required shipping from the US, which meant it didn't arrive in time for his actual birthday, which he was very disappointed about. A recommendation therefore is that the website provides clear delivery timeframes
Fast efficient service
Had what I was looking for
Had what I was looking for, easy to use webssite and quick delivery
Great communication
Great communication. Product as described.
Reasonable delivery times.
Avoid This Company – Poor Quality & No Customer Service
NZ-TC#P203189135
I ordered two wooden swings from ToysCentral NZ and both arrived damaged—not due to shipping, but because of poor manufacturing. The quality is extremely disappointing, especially considering the price paid.
I have tried multiple times to contact their customer service through phone, email, and their online forms, but I have received no response. It’s incredibly frustrating to be ignored when you’re trying to resolve an issue with a faulty product.
I would not recommend buying from this company. If something goes wrong with your order, don’t expect any help from them. I’m still trying to get a refund, but based on my experience so far, I’m not holding my breath. We will not be purchasing from this company again

Svar från ToysCentral New Zealand
Suspected scam website toys central
NZ-TC#P862450880
No communication regarding missing order, phone number is not answered and call disconnected after one ring, offices at Auckland address appears to be fabricated. I believe this to be a scam website. Be more careful with your money than I was with mine.
Update: 4th of March
So shorty after posting this review we did receive some communication. After some investigation they discovered it had been posted to the wrong address. As the seller was in error they agreed to resend the package to the correct address and should we be inclined to update our experience on this website. Well, it's been over a month and we are yet to receive our package or a refund. I can only conclude we are being held to ransom. I shall not be black mailed. Be more careful with your money than I was with mine.

Svar från ToysCentral New Zealand
TC#P392427778
Very poor communication. I have tried repeatedly to contact this company regarding an order placed on 12th January. They have not responded to 3 emails and the phone number provided on their website is never answered. The tracking number sent to me saying my order had been dispatched via DHL does not work and DHL have no record of any shipment for me. I appear to have lost a considerably amount of money! 🤐

Svar från ToysCentral New Zealand
Extremelly qick service.
Loved it, thank you!
Order took a while but I thought it was shipping from within my home country, not overseas, so that was a very reasonable time frame. I bought the Gwent set with all cards, including the dlc cards, the box, the map, and the play mat for my brother and he absolutely loves it! Thank you!
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