I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
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I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan
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After taking my application over the phone I was approved in about 15 minutes and when I arrived at the office every one was friendly and very professional
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Företagsinformation
Om Tower Loan - Central
Skrivet av företaget
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Kontaktuppgifter
12211 Greenwell Sprgs Rd, 70814, Baton Rouge, LA, USA
- 225-261-0158
4,3
Utmärkt
30 omdömen
Ber kunder att lämna omdömen
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Very Good Staff
25 september 2026
Svar från Tower Loan - Central
Thank you for sharing your kind words about our staff. We are glad your experience at Tower Loan was a positive one.
Very pleasant and nice
15 september 2026
Svar från Tower Loan - Central
We are privileged to hear your experience was pleasant. Tower Loan values your kind words, Chandrikka.
If I could give zero stars
If I could give zero stars, I absolutely would.
I would not recommend Tower Loan to anyone looking to obtain a loan or finance anything through this company if you don’t want your business to be disclosed to others. My experience with the Central, Louisiana location has been extremely disappointing and unprofessional. Ms. Michelle has been the nicest, but the other staff members including the manager, Carmen, have been rude, disrespectful, and lacking in basic customer service.
Regardless of a customer’s financial situation, no one deserves to be spoken to or treated poorly. Customer service should always include professionalism, respect, and dignity.
What concerns me even more is the handling of my personal information. In my experience, my information was disclosed to a reference and when concerns were brought to the staff’s attention, they denied knowing what I was referring to. This is extremely troubling, especially when dealing with sensitive financial and personal information.
I strongly encourage upper management and corporate leaders to look into the practices at the Central location. Customers deserve better treatment and respect for their privacy.
I asked for Carmen supervisor number or contact information, she laughed telling me it’s not contact information. I would never do business with this location again.
An email will be followed by this review
9 september 2026
Omdöme utan inbjudan
Svar från Tower Loan - Central
We apologize for this experience. Privacy concerns and disrespectful treatment are unacceptable. Please know that at Tower Loan we take privacy seriously and we will address this matter directly.
Ladies very very nice to work with and…
Ladies very very nice to work with and explained everything in great detail. It felt like I was talking to an old friend.
19 augusti 2026
Svar från Tower Loan - Central
Thank you for your wonderful feedback, Rachel. Feeling like an old friend while receiving clear explanations is exactly the experience we aim to provide.
Svar från Tower Loan - Central
Your positive experience at Tower Loan is greatly appreciated. We are glad to be your trusted place for personal business.
Svar från Tower Loan - Central
We sincerely value your feedback, Toni. Your satisfaction means a great deal to Tower Loan.
I received outstanding customer service…
I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and enjoyable, and I truly felt valued as a customer. It's refreshing to receive this level of care and attention. I highly recommend them and will definitely return for future business.
16 juni 2026
Svar från Tower Loan - Central
We are grateful for your kind words. Your experience reflects our commitment to friendly, professional service. We look forward to serving you again.
Svar från Tower Loan - Central
We are pleased to hear about your fast, friendly experience. Thank you, Gabriel, for sharing your feedback with Tower Loan.
Svar från Tower Loan - Central
We are happy to hear about your great experience at Tower Loan. Thank you for your positive feedback.
Tower Loan has never let me down
Tower Loan has never let me down. The whole staff so polite and caring about my needs. They are always on time for me. THANKS!!!
29 april 2026
Svar från Tower Loan - Central
Thank you for your trust in Tower Loan. We appreciate your recognition of our polite and caring staff.
Clear instructions
Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.
10 mars 2026
Svar från Tower Loan - Central
Thank you for your feedback, Susan. We appreciate you highlighting our clear instructions and helpful staff assistance with your account setup.
Be honest stop tricking people into…
Be honest stop tricking people into getting another loan I call to pay my my payment they always call about consolidation to make you pay less when I got there she say furniture note got pay off from them than gave 2000 more only end up paying 40 dollars cheaper than two week later call and ask me about the payment I was calling in to pay that you supposed to had consolidation can’t get into with the supervisor now I’m pay more than I was paying about 200 more I should have kept it the same I was trick
Towers loan on greenwell and central
19 februari 2026
Svar från Tower Loan - Central
We are sorry to hear about the confusion with your consolidation. Please contact the local branch Manager to help clear up any confusion there may be.
Svar från Tower Loan - Central
We are thrilled to hear about your positive experience with our amazing staff at Tower Loan!
Svar från Tower Loan - Central
We are grateful to hear about your excellent experience with our customer service at Tower Loan.
EXCELLENT!
21 augusti 2025
Svar från Tower Loan - Central
Thank you for your excellent rating! We're pleased to know you had a positive experience. Your feedback is greatly appreciated.
The politeness from the worker
12 augusti 2025
Svar från Tower Loan - Central
Thank you for your positive feedback! We're pleased to hear that our team's politeness made a great impression. We look forward to serving you again.
Svar från Tower Loan - Central
Thank you for your positive feedback! We're pleased to hear that you found our team friendly and the loan process easy. Your satisfaction is important to us, and we appreciate your support.
Love the atmosphere Jordan had great customer service and dedication.
L e the atmosphere
2 juli 2025
Svar från Tower Loan - Central
We're glad to hear that you enjoyed the atmosphere! Your positive feedback is much appreciated. Thank you for the 5-star rating!
Nice friendly down to earth staff!
25 juni 2025
Svar från Tower Loan - Central
We're glad to hear that you found our staff to be friendly and down to earth. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Great resource and easy to work with
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
17 maj 2025
Svar från Tower Loan - Central
We're glad to hear that you've had a positive experience with Tower Loan. It's wonderful to know that we could assist during your move and continue to be a reliable resource for you. Thank you for your feedback and your 4-star rating.
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