Total Sheds Omdömen 

213
•
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered an 8x8 composite shed in May. It arrived a couple of weeks later. The quality of the component parts is very good and the precision of each of the panels is excellent making assembly straig... Se mer

Betygsatt 5 av 5 stjärnor

Total Sheds fabulous service, easy to order from EBay, delivered & installed on exact day and timeframe they advised. Chris & Vinny built & installed our new shed & have done a great job. Very nice &... Se mer

Betygsatt 5 av 5 stjärnor

Ordered an 18x8 shed from B&Q on the Tuesday and what a shock it arrived 2 days later. Shed arrived in good condition no damage found, very easy to assemble, liked the flexibility of the design... Se mer

Betygsatt 1 av 5 stjärnor

Avoid, you are reading this you have be warned. Appaling I would never buy a shed from here again, shed arrived then roof arrived 3 days later, contacted customer service not interested at all, shed q... Se mer

Företagsinformation

  1. Trädgårdsbutik

Skrivet av företaget

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

213 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(213)

38 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great shed

Had my shed today great communication between myself and the delivery guys Ben and gavin and then when they got here put the shed up with no issues even in the rain. That's my uncles comments on his shed today.

19 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had a 12x8 summer shed fitted…

Had a 12x8 summer shed fitted yesterday,Ben and gavin(the fitters)were polite and extremely helpful shed was up in no time and very pleased with it

11 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great communication

Great communication, and very accommodating as we had to make a last minute adjustment. Ben and Gavin were very polite, friendly and efficient! Would definitely recommend

4 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID, AVOID, AVOID

AVOID, AVOID, AVOID
£1099.00 SHED ROOF LEAKING (AS PER OTHER BAD REVIEWS LAST MONTH ABOUT LEAKING ROOF)
JUST FOBBING ME OFF
REFUSING TO DO ANYTHING ABOUT IT
WORKMANSHIP BAD, CUSTOMER SERVICE REALLY BAD. TOLD NOT PAID FOR SHED WHEN CLEARLY I HAD, THREATENED ME, CALLED A LIAR & TOLD COMING TO GET MY ERECTED SHED. AS PER PREVIOUS REVIEW WOULD LIKE TO LEAVE NO STARS BUT HAVE TO SO CAN LEAVE A REVIEW & WARN OTHERS
NOT REPUTABLE COMPANY

15 juli 2021
Betygsatt 4 av 5 stjärnor

By far the best price for a supplied…

By far the best price for a supplied and fitted summerhouse.
Needed a little bit of prep work, sanding etc before I could paint, and not all the cuts are perfect but for the price paid I can have no complaints, has been watertight since I got it as well even during very heavy rainfall.

8 juli 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not a quality product

We needed to replace our old shed and found what seemed to be the right product with Total Sheds. The ordering process was straightforward and the discount was a bonus. Delivery was scheduled for May 7th and we were told to expect the installers “late morning”, however we were woken at 7.30 am! The chargehand fitter said we should not have been told late morning, as they knew he was always in the yard by 4.30. The shed was duly assembled in place, although two of the edge boards were chipped at the ends. The fitter said not to worry, he would make sure someone would return and replace them. There was no opportunity to examine the shed in detail, it was a case of sign the paperwork so that the guys could get away. On reading the warranty paperwork we realised we had to put a treatment onto the shed almost immediately and silicone round the windows to complete the seal. Later that day we put on the treatment, during the course of which we found knotholes (not just knots) in the wood, gaps in the shiplap and several cases where the nails attaching the shiplap to the uprights had gone down the edge of the upright and were protruding into the shed. We also noticed that there only three edge pieces securing the roof felt, the one at the back being missing. The company later explained that they don’t fit a piece at the back of a pent shed as it tends to collect runoff water and rot. Never seen that before. We took pictures of the imperfections and emailed them to Total, however when we contacted them two weeks later they apparently hadn’t received them so had to resend. Got no redress for the poor construction, actually filled in the various holes ourselves, but did eventually get a £10 refund for the damaged edge boards! As we are both in our 70s, the shed will probably last long enough for our needs as long as we keep an eye on regular maintenance, but overall we are disappointed with our Total Sheds experience and are unable to recommend them.

6 juli 2021
Betygsatt 1 av 5 stjärnor

Zero aftersales service

Zero aftersales service. They do not respond to emails, well actually, they did respond to the very first asking for photos which I sent them by return. Thereafter not heard a thing. There is a strip of lead missing off one of the windows. I just asked for a metre of lead so that I could fix it myself - no response. Also, 5 out of 6 hinges are broken - no response! I am happy to do the repairs myself but they have not replied since Feb/March 2021.

29 juni 2021
Betygsatt 1 av 5 stjärnor

Will do anything to avoid fixing the problem!!

Avoid this company like the plague! We had our shed fitted last July and were initially happy with it however it got to September and the roof started leaking so they came out to fix it by re-felting the roof. It was at this point I noticed the roof was bowed allowing a puddle to gather however I was reassured it was fine as it had been re-felted. January came and surprise surprise the roof was leaking again so I specifically said the roof was bowed and needed to be replaced however they came and said they had been instructed to re-felt and not replace the roof. Here we are less than a year later and it is leaking again and when contacted I’m told that I’m out of warranty and I should have informed them during the warranty period which I had done…twice. They are now demanding £350 to replace the roof which quite frankly is disgusting seeing as we paid over £1000 for it!

29 juni 2021
Betygsatt 1 av 5 stjärnor

Customer service is really poor

Customer service is really poor. I had a few questions about their summer sheds, the person I spoke to knew very very little about the product (pressure treated? "I think it says so on the website". Is there a roof truss on the 12 x 10 model? "don't know"). Only helpful point was the 10% offer which he mentioned, but which was pointless after the prices increased by £300 a few hours later (he failed to mention that). When I called the next morning to ask why the price had gone up and why he failed to mentioned this just hours earlier, the answer was "we don't know anything about the prices".

I would recommend buying from a company that knows their own products a little better

26 juni 2021
Logotyp för Total Sheds

Svar från Total Sheds

hi there

we have checked and there is no record of a purchase from yourself. All our staff are trained in the product we sell. it seems that as this isn't a customer we can only assume it is a competitor. Clearly from your statement there is no purchases made.

Betygsatt 5 av 5 stjärnor

Great Experience Fantastic company kept us informed at…

Fantastic company kept us informed at all times delivered on time the two fitters Todd and Phil very professional helpful and friendly no task was to much and the finished article just perfect 👌 Well Done and Thank you to everyone involved all the best Ron and June from Dovercourt 💯😉😀😀

25 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delivered on time fast installation plus good quality shed.

I had my shed delivered on time and was installed by Todd & Lee who provided a trouble free quick build. They was polite and friendly service who I recommend. I'm very pleased with the quality of the shed which didn't disappoint as specified on their website. Where I ordered my shed online which was great getting a discount too. So overall give a 5 star rating as happy all round.

19 juni 2021
Omdöme utan inbjudan

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