In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Total Energies have helped us secure a good electricity rate again in these difficult times of ever increasing costs.
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mer
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... Se mer
Företagsinformation
Om TotalEnergies Gas & Power (UK only)
Skrivet av företaget
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktuppgifter
Storbritannien
- 08002761014
- totalgp.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
Online Chat
Qyaam Clark was very friendly and helpful in the online chat :)
Nice to speak to an advisor who was courteous and helpful.
Nice to speak to an advisor
I highly recommend Callum Reed for…
I highly recommend Callum Reed for commercial utility management. He recently handled the gas and electricity renewals across our four premises with outstanding proficiency. What stood out most was how he aligned all the renewal dates to finish at the same time. This strategic move is going to make our future reviews much simpler and more efficient. Great service all around. Sevan Caterers(Vauxhall) Ltd.
Great online help from Qyaam Clark
Online Account Setup
Used the online chat to help set up an online account. Ayabonga was really helpful and got everything sorted for me! Brilliant customer service, 5* well deserved!
Metre Replacement
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely first class, nothing was too much trouble.
Had to contact Total Energy directly…
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was given the information required. I feel that Ayabonga dealt with my query efficiently, very politely and promptly.
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
Great customer service from Qyaam Clark.
Fast and informative help from Ayabonga
Ayabonga was extremely helpful and a…
Ayabonga was extremely helpful and a great representative
Web chat
Fast response on web chat and query resolved with minimal fuss by Qyaam Clark
Shameeg was great and solved all the…
Shameeg was great and solved all the issues we were having
Ayabonga was very helpful
Ayabonga was very helpful, and informative with the query I had. Great service. Thanks
Ayabonga was great thank you and dealt…
Ayabonga was great thank you and dealt with my queries well. I am always weary of chat systems so this was a great experience. Thank you !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








