In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Se mer
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... Se mer
Qyaam Clark was a lovely assistant & answered my questions clearly & professionally. This was the perfect aid & I will be happy to ask for their advice again. I would recommend Qyaam to anyone struggl... Se mer
Företagsinformation
Om TotalEnergies Gas & Power (UK only)
Skrivet av företaget
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktuppgifter
Storbritannien
- 08002761014
- totalgp.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great experience with assistance/ help of "Kauthar Kamaldien"
Excellent customer service from Shameeg…
Shameeg was extremely helpful and clarified my numerous issues with TotalEnergies and the issues which have arisen due to energy switching
Thank you Christine was very helpful…
Thank you Christine was very helpful today when submitting the electric readings, also checked for me to see if there was an existing gas account!
Thank You Elliot Great Customer Service!
Elliot was really great in terms of his communication being very proactive, accommodating and providing great customer service.
He provided a great solution for the club, assisted in looking at a number of different options and was very amenable. Highly recommended!
Brett was extremely helpful .
Sweetness is an absolute credit to…
Sweetness is an absolute credit to Total Energies, very positive and calming nature, happy to help and provide next steps for resolution.
Quick response
Web chat was easy to use but didn't provide the required options, was taken up by a web agent who did a great job, prompt and polite dealing with the issue.
Qyaam Clark has been a huge help today.
Qyaam Clark
Qyaam Clark, was very quick to respond to my query and the information was very helpful.
Helpful Webchat assistant
The Webchat assistant, Qyaam Clark, led me patiently to successfully carry out my task to arrange for no further meter readings by supplying me with a dedicated phone link. Thank you
Reassurance
Someone has been contacting Total under my details pretending to be me to obtain information, Qyaam Clark has recognised this and has been so helpful and responsive to rectify this problem and has responded to me with urgency giving me peace of mind the matter has been dealt with and will continue to be monitored by Qyaam Clark. So polite and reactive.
Account queries
The customer care representative, Qyaam Clark, was very helpful and was able to answer all my questions.
Really polite and helpful quickly…
Really polite and helpful quickly sorted out my problem with no issues. Didnt have to wait online for ages the chat is very quick and you can speak to a real person whom was very helpful
Great service answered query quickly
Shameeg on WebChat was excellent
Shameeg on WebChat was polite, professional and extremely helpful
Qyaam Ckark has made my query journey…
Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has.
I am happy about the customer service provided!
Qyaam Clark very sweet very helpful…
Qyaam Clark very sweet very helpful thanks
Great Service
Qyaam Clark help me with a billing query. Was a few accounts to deal with, but Qyaam was fast, helpful and friendly!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








