Five stars for the products, customer service, and lightning-fast shipping! But I have to give a special shout-out to the packaging. Today my healthy food order arrived in a VODKA BOX! 🤣 Nothing like... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The most efficient platform that I’ve ever used for getting the protein bars that they ship out your items right after the order is placed. Very good packaging and wrapping to ensure product don’t get... Se mer
Hello, I recently purchased 2 boxes of David's Protein Bars. The shipment did not arrive and it took a month before the issue was resolved. Although the customer service people were professional whe... Se mer
This is the first time that I deal with this company. Looks very promising to me. Didn’t have problems with my order. It came as what they said. Good customer service drives the business upwards. Poor... Se mer
Företagsinformation
Kontaktuppgifter
3575 Ave du Parc, H2X 3P9, Montreal, Kanada
- info@topnutritionandfitness.com
- topnutritionandfitness.com
4,6
Utmärkt
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The order was fast and easy came in…
The order was fast and easy came in good condition
6 augusti 2026
Omdöme utan inbjudan
Great packaging
Great packaging, eco friendly, and arrived in under a week.
6 augusti 2026
Omdöme utan inbjudan
Thorough packaging
The packaging was in reusable boxes which I liked. It was packed in a way that everything was safe and secure. Also there was a list of what I had ordered with ticks so I knew and could double check it was all there!
5 augusti 2026
Omdöme utan inbjudan
Great service and fast delivery
Great service and fast delivery ; very excited to try the products I ordered !
3 augusti 2026
Omdöme utan inbjudan
These are my favorite protein bars by…
These are my favorite protein bars by far! They are the only place that carries so many different flavors. I was recently in europe and saw so many new flavors and was delighted when I got back to see that top nutrition started carrying flavors you cant get in Canada otherwise! Shipping is always super quick and the bars are always packaged really well. I will continue to purchase from here so id love that gift certificate!
31 juli 2026
Omdöme utan inbjudan
This company offers so many great…
This company offers so many great brands that we can’t get in Canada. I love how you can buy a couple to try before you buy a case. Shipping is super quick and very environmentally conscious.
31 juli 2026
Omdöme utan inbjudan
Positive experience
Orders are always correct and arrive in good shape! Love the options too!
29 juli 2026
Omdöme utan inbjudan
Good experience
It is good customer service , decent products selection and nice reward system
28 juli 2026
Omdöme utan inbjudan
Svar från Top Nutrition and Fitness
Thank you so much for your review! 😊 We’re so happy to hear you’ve had a good experience with our customer service, selection and rewards program. We’re always looking to improve, so we’d love to know if there’s anything we could do to make your next experience a 5-star one! ❤️
Everything you need!
Nice product selection, great prices and fast shipping!!!
24 juli 2026
Omdöme utan inbjudan
Merci Top Nutrition et Fitness
Happy to be able to purchase from a Canadian supplier. Ordering, shipping all went smoothly, thank you / merci!
27 juli 2026
Omdöme utan inbjudan
Genuinely love this store
This store is genuinely incredible. Compared to other nutrition shops I’ve been to, this one has the best of the best. Yes, their stuff can be pricey, but that’s what you have to expect for quality products, many of which are imported, like some of the snack products, which could also add to the price. But it is by no means absurd or unreasonable for the most part. The workers are also always incredibly kind and helpful whenever you need them, and they’re always honest when it comes to recommending an item. I’ve been coming to this store for about 3 years now, and I would highly recommend this place to anyone who’s looking for good quality protein powders and good deals on snacks!
15 juli 2026
Omdöme utan inbjudan
Large variety
Large variety, had what I wanted and quick shipping! You can’t go wrong ordering from these guys
10 juli 2026
Omdöme utan inbjudan
It didn’t take a long time to come
It didn’t take a long time to come
8 juli 2026
Omdöme utan inbjudan
Svar från Top Nutrition and Fitness
Thank you so much for your review! 😊 We’re so happy to hear you’ve had a good experience with our customer service, selection and rewards program. We’re always looking to improve, so we’d love to know if there’s anything we could do to make your next experience a 5-star one! ❤️
5 star service
Fast shipping , fast delivery , great products and great customer service
Always helpful and accommodating even when orders are placed and need to be modified great customer service 5 stars
3 juli 2026
Omdöme utan inbjudan
Great costumer service
Very attentive, responsive, respectful and amazing products for great deals!
6 juni 2026
Omdöme utan inbjudan
I had high hopes for my Top Nutrition…
I had high hopes for my Top Nutrition order. The fact that it shipped the same night I ordered it initially had me ready to give them five stars. Unfortunately, the overall experience was extremely disappointing.
Before even placing my order, I had reached out regarding a military discount after receiving a text about it. I was told someone from the team would contact me urgently, but I waited over a month and never received a proper response by email or text. During that time, my 30% off coupon expired, which meant I lost out on significant savings that I absolutely would have used on this order. Even now, communication from the company is still lacking.
Once I finally placed my order, it still took 9 days for my package to arrive, despite the products needing to remain refrigerated. A few days after ordering, I emailed the company again because of the extreme heat outside and my concern about whether the items were being shipped with ice packs or proper cooling. I was assured that they handle these shipments all the time and that I shouldn’t worry.
Nine days later, my package finally arrived completely unrefrigerated. The protein balls were warm to the touch, extremely soft, and had clearly been sitting in the heat. These products contain no preservatives and are supposed to stay refrigerated or frozen. I’ve purchased these same protein balls from local stores many times before, so I know exactly how they should taste and feel.
After eating one, I became violently sick, and my partner also became extremely ill. Considering I spent over $500 on this order, I’m beyond frustrated and disappointed. Missing work and ending up needing a trip to the hospital because of improperly shipped food is completely unacceptable.
The company seriously needs to improve both their customer service and shipping practices for refrigerated products, including proper insulated packaging and ice packs.
One star. I will never be ordering from this company again, and I will absolutely be warning my gym friends, military coworkers, and the other bases I work with to avoid ordering from them as well. This was a waste of money, a waste of time, and an experience nobody should have to go through.
2 juni 2026
Omdöme utan inbjudan
Svar från Top Nutrition and Fitness
Hi Melanie,
We’re truly sorry that your first experience with us was disappointing. We genuinely care about our customers, and as a small family-run business, we take every concern seriously, especially anything involving product condition or illness.
We do want to respectfully clarify a few important details, as this review was posted before we had the opportunity to fully respond to your email and before your Onward shipping protection claim was completed. Once the claim was filed, Onward promptly approved and issued a refund for the full protected product amount, including products beyond the item shown in the submitted photos, such as the other ProBites flavours and other eligible products in the order, without requiring you to return anything.
For transparency, according to the tracking information, your order was picked up by the carrier on May 29 and delivered on June 2. That is 4 calendar days in transit, including the weekend, or 2 business days. This does not match the 9-day transit time mentioned in your review.
Regarding the ProBites, we have shipped these products for many years, including during hotter summer months and to destinations much farther away, without similar issues. That said, we understand that product or batch issues can happen, which is why we asked you for additional photos of the other flavours, lot numbers, expiry dates, and product condition so we could escalate this properly with the manufacturer, as we do not manufacture these products ourselves.
From what we can see in the Onward claim portal, the submitted photos only showed one flavour/product condition. Despite this, the claim was approved for the full protected product amount, including all ProBites boxes and other eligible items included in the claim, without requiring a return. We followed up asking for additional images so we could investigate further with the manufacturer, but we have not yet received those additional photos.
Regarding the 30% discount mentioned in your review, we are not aware of any active 30% discount code in our Shopify system. If you had received a valid coupon from us that expired before your order, we would have been happy to review a screenshot and, if valid, refund the difference even after the order was placed. However, we would need proof of the code or offer in order to investigate, especially since we do not currently offer a 30% discount code.
We understand that you are unhappy with the experience, and we are truly sorry that the order did not meet your expectations. At the same time, we believe it is important to provide these details publicly so future customers can see that we did respond, that the shipping protection claim was promptly resolved, that a refund was issued for the full protected product amount without requiring a return, and that we attempted to collect additional information in order to investigate the matter further with the manufacturer.
We remain available by email if you would like to provide the additional product photos and details needed for manufacturer review.
Top Nutrition & Fitness Team
Fast delivery
3 juni 2026
Omdöme utan inbjudan
Svar från Top Nutrition and Fitness
Thank you so much for your review! 😊 We’re so happy to hear you’ve had a good experience with our customer service, selection and rewards program. We’re always looking to improve, so we’d love to know if there’s anything we could do to make your next experience a 5-star one! ❤️
As usual always service with a smile :)
20 maj 2026
I love them addicted I’ve ordered other…
I love them addicted I’ve ordered other flavours before but these weee good
20 maj 2026
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